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Level 26 Glitch???

Replies

  • iix PoLoBoY xii
    15 posts
    edited February 2013
    Foh lol screenshot it!!!
  • missyolga
    942 posts Member
    edited February 2013
    I am doing my third round in level 25 and the xp max is 151200 :-o
  • diannh1031
    6 posts
    edited February 2013
    That's not cool. Atleast we know what is going to happen
  • lwmajor
    26 posts
    edited February 2013
    Any of the glitchers back in yet?

    If so what did you do?

    Also were any of the glitchers not using an iPhone 5? Because it seems to only be iPhone 5 users that have been affected
  • seveerb
    6 posts
    edited February 2013
    Still not fixed for me. Been locked out since Friday afternoon.
  • lwmajor
    26 posts
    edited February 2013
    seveerb are you iPhone 5?
  • lilkuromi
    2 posts
    edited February 2013
    I wasn't using an iPhone5 ..... Luckily I'm back in ....

    I was able to get Ralph, swing, tether ball, bunny topiary, police car, Wiggums and I have a task to build el chemestri but the building is out go the menu.

    The scratchers were different the first day had a gold .99 ticket you could purchase also w better prizes possible
  • seveerb
    6 posts
    edited February 2013
    No..I have an iPhone 4S and the newest iPad that I bounce between. Neither work. Just got off the phone with EA and they do know of the issue, but can't tell me when it will be fixed as that is handled by their mobile dept by email or chat.
  • lwmajor
    26 posts
    edited February 2013
    Hmmm, so currently I'm on my university campus and when on their network I can connect and play as normal on both devices. Thing is I'm still level 26 and have access too all that stuff.

    But when I'm on 3G or at home then it goes. No idea why
  • handsomepete123
    20 posts
    edited February 2013
    still locked out as well. haven't been able to play since last wednesday. using an iphone 4/ipad 3rd gen
  • NStanger91
    1358 posts New member
    edited February 2013
    Same happening to me, I got the update! Didn't have time to buy anything or really look what was new, now cannot get on at all ??? really annoyed ???
  • Catgun300
    84 posts
    edited February 2013
    For some reason my game re-updates when on my works wi-fi... Today it updated and I logged in and there was level 26... I thought, huh maybe they just let everyone have it. I bought some (Possible SPOILERS ahead ---- Don't read if you don't want to know whats next) swings, a couple bunny hedge thingys, the tetherball, the cop car and Wiggums house. Then I got kicked out and haven't been able to get back in. I got through v-day and have the pop/escalator so if I have to wait I have to wait. Only 100K in the bank this might be a good thing to get me grinding with the actual update. Then again I'll have most of it already, oh well..
  • veganmegan
    12 posts Member
    edited February 2013
    So after several responses from EA saying they are aware of the problem and fixing it, I got this today. I had previously tried all these things but it sounds like they're denying there even is a problem now, and if they do think there's a problem they aren't close to fixing it. Seven days now!...

    Thank you for writing back to us at Electronic Arts.

    I understand that you are still experiencing connectivity issues with The Simpsons: Tapped Out and realize that you're very upset about this. I know such issues hamper the game really. Let us get this corrected so that you can get back to the game quickly. I have listed some steps for you.

    a) Make sure you're using iOS version 4.3.3 or later so you can access the "Not On This iPhone/iPad" section of the App Store. On an iPhone, you can find this section in the App Store Updates Purchased "Not On This iPhone." On an iPad, you can find it under App Store Purchased "Not On This iPad."

    b) Try closing the game app from the multitasking menu and then reopening it.

    c) If your device already has the latest software, try resetting your device

    1. Hold down the sleep/wake button at the top of the device for a few seconds until the screen displays the message 'slide to power off.'

    2. Power off the device by moving the slider.

    3. Hold down the sleep/wake button again until the device powers back on.

    4. When the home screen is displayed, relaunch the game.

    d) Other things to try

    Make sure you have a preferred language set for your device under 'Settings -> General -> International -> Language.'

    Temporarily turn on airplane mode

    Turn MobileMe sync off temporarily.

    Temporarily disable email sync.

    Remove any unnecessary apps.

    I believe performing the steps should fix the issue for you. However, if the issue persists, please feel free to contact us back anytime and we will be glad to look into the issue further.
  • HWolff
    98 posts
    edited February 2013
    Jeez Louise that's a lot of steps to go through just to get their game working correctly on everyone's devices.
  • NStanger91
    1358 posts New member
    edited February 2013
  • Lloydy68
    200 posts
    edited February 2013
    I've just completed lvl 25, and I'm just starting lvl 25 ****
  • Jameh20
    200 posts
    edited February 2013
    I've reached the next level but I'm getting stupid XP amounts like /7948363837 or whatever it is :/
  • KrustyBrand
    15340 posts Member
    edited February 2013
    veganmegan wrote:
    So after several responses from EA saying they are aware of the problem and fixing it, I got this today. I had previously tried all these things but it sounds like they're denying there even is a problem now, and if they do think there's a problem they aren't close to fixing it. Seven days now!...

    Thank you for writing back to us at Electronic Arts.

    I understand that you are still experiencing connectivity issues with The Simpsons: Tapped Out and realize that you're very upset about this. I know such issues hamper the game really. Let us get this corrected so that you can get back to the game quickly. I have listed some steps for you.

    a) Make sure you're using iOS version 4.3.3 or later so you can access the "Not On This iPhone/iPad" section of the App Store. On an iPhone, you can find this section in the App Store Updates Purchased "Not On This iPhone." On an iPad, you can find it under App Store Purchased "Not On This iPad."

    b) Try closing the game app from the multitasking menu and then reopening it.

    c) If your device already has the latest software, try resetting your device

    1. Hold down the sleep/wake button at the top of the device for a few seconds until the screen displays the message 'slide to power off.'

    2. Power off the device by moving the slider.

    3. Hold down the sleep/wake button again until the device powers back on.

    4. When the home screen is displayed, relaunch the game.

    d) Other things to try

    Make sure you have a preferred language set for your device under 'Settings -> General -> International -> Language.'

    Temporarily turn on airplane mode

    Turn MobileMe sync off temporarily.

    Temporarily disable email sync.

    Remove any unnecessary apps.

    I believe performing the steps should fix the issue for you. However, if the issue persists, please feel free to contact us back anytime and we will be glad to look into the issue further.

    This is meaningless boilerplate drivel. I received the *exact* same message last month in connection with a completely unrelated problem. I suspect that no matter what issue you report (app crashing, network disconnects, or acid reflux), EA's first-tier help guys spit back this nonsense. It probably actually helps in about 1% of the cases.
  • davikes
    4 posts
    edited February 2013
    So what's the deal with this??? I am still not able to get in! What do I need to do????
  • NStanger91
    1358 posts New member
    edited February 2013
    daVikes wrote:
    So what's the deal with this??? I am still not able to get in! What do I need to do????


    Unfortunately I think we have to wait for the update to be officially released :-( no ideas when that is tho
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