Norbert's plane bug

Pokelon

I logged in this morning and my tasks for Norbert's red plane were gone. When I validated this night's tasks I just got the general pins? I tried going over to Krusty Land and my friends, but the plane is nowhere? Anyone else experiencing this?

carlaron1982

Same Problem... any help?

dogyums67471

I got the same problem I don't know what to do.

pichu2727

Same. . Appreciate any help.

22steelpaw

Yep, the last time I logged on, I was heading towards Norbert's plane - I think I got 750 pins when the last flight landed. Now I'm starting again on a 500 pin flight, towards a lost luggage prize. I've got all the lost luggage prizes.

spunkykat

Same thing here. All the gains from yesterday have reset. What's up with this? Any ideas?

Dougie_Powers_17

Think there's been some sort of bug, last two days I've logged in as soon as it starts the three daily tasks, it then pops up with a message saying they have been done for the day, therefore I assume that they're resetting regardless at 8am GMT, if you're lucky and you still managed to get all three tasks done in a day, then it seems fine, but if you've left anything overnight and the system has reset, it seems lost... hopefully the developers will be able to sort this.. perhaps contacting EA direct or a post in the Technical Issues(EDIT Bugs and Issues*) section of the forum might help ..

heyababy47428

I wasn't able to even get Norbert's plane due to airport wonkyness, so this is sadisticly satisfying that its bugged :P

Pokelon

Ok. So I'm not alone in this.

hapanhapan273

Hope they fix this soon, not a lot of event left and theres some tasks to complete to get the golden train!

mealie7269

Yep. Same issue. What a shame so close to the end of this buggy update.

IckabodSchrek

I don't know about this one guys, but there is a bug involving Grandpa and Akira with the first task after you get the plane. The only things I can suggest is try storing the Retirement Castle and then return it and maybe that will restore the quest. Otherwise you can hope for a patch or contact EA.
This is what you should be seeing in Norbert's task menu.

IckabodSchrek

If memory serves me, after you get Norbert's plane there's a 3hr and a 1 hr to get the train, so it goes pretty quick.

4kidsandacatdog

DaveF-2016 wrote: »

Think there's been some sort of bug, last two days I've logged in as soon as it starts the three daily tasks, it then pops up with a message saying they have been done for the day, therefore I assume that they're resetting regardless at 8am GMT, if you're lucky and you still managed to get all three tasks done in a day, then it seems fine, but if you've left anything overnight and the system has reset, it seems lost... hopefully the developers will be able to sort this.. perhaps contacting EA direct or a post in the Technical Issues(EDIT Bugs and Issues*) section of the forum might help ..

I got this first time today, but it didn't seem to affect anything, just a little weird.

We'll see what happens.

Dougie_Powers_17

4kidsandacatdog wrote: »

DaveF-2016 wrote: »

Think there's been some sort of bug, last two days I've logged in as soon as it starts the three daily tasks, it then pops up with a message saying they have been done for the day, therefore I assume that they're resetting regardless at 8am GMT, if you're lucky and you still managed to get all three tasks done in a day, then it seems fine, but if you've left anything overnight and the system has reset, it seems lost... hopefully the developers will be able to sort this.. perhaps contacting EA direct or a post in the Technical Issues(EDIT Bugs and Issues*) section of the forum might help ..

I got this first time today, but it didn't seem to affect anything, just a little weird.

We'll see what happens.

Like I said, I had it yesterday but manage to complete all the tasks and get the plane, but it seems that people who left the task overnight have had a problem with it resetting the three tasks the next day, had it again this morning but it's for the lost luggage with the sky credits now until the event ends, so I guess if you complete the three tasks before the refresh timer at the bottom runs out, you'll be alright

Mysimpsons718

As a long time plyer, I have seen several "bugs." This one is particularly annoying. I had the last flight to get Norbert's plane. When I freed the travelers, it reset my Adventure Tasks but gave me the Travel Bonus icon as if I had finished the quest. I tried several suggestions from you all and nothing gave me the plane that I already earned.

carlaron1982

Quick update.. I continued the quests, and after the "first" of the day "woodstock" finished, I got uncle norbert and the plane.... so maybe it is recovering on its own when you continue the tasks/flights.

1danielsemper

I am also missing Norbert's plane, my tasks say a new luggage prize is the only thing available... I don't know what to do.

pichu2727

carlaron1982 wrote: »

Quick update.. I continued the quests, and after the "first" of the day "woodstock" finished, I got uncle norbert and the plane.... so maybe it is recovering on its own when you continue the tasks/flights.

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Glad this worked for you. Unfortunately, no luck here.

Willy9292

1danielsemper wrote: »

I am also missing Norbert's plane, my tasks say a new luggage prize is the only thing available... I don't know what to do.

Continue sending people on flights and it will even out. It seems to fix itself.

zutroy69

Same problem happening in my wife's town. Actually had two different tasks depending upon whether she goes through Norbert's tasks or through airport dialogue box. Has seemed a bit glitchy from the beginning. Not sure she was always getting the pins she was supposed to be getting in Act 3.