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XP not increasing

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anyone else having this problem?? cant just be me!! have emailed Ea but as usual getting nothing back

Replies

  • Hurleybird10
    65 posts
    edited February 2013
    .
  • Hurleybird10
    65 posts
    edited February 2013
    help
  • ThomasK323
    548 posts
    edited February 2013
    I haven't heard of this from anybody else.

    Have you tried reinstalling the app? Beyond that I have no ideas.
  • Hurleybird10
    65 posts
    edited February 2013
    ThomasK323 wrote:
    I haven't heard of this from anybody else.

    Have you tried reinstalling the app? Beyond that I have no ideas.

    yea ive tried deleting it and re installing it but not made any difference
  • imfkool
    1111 posts
    edited February 2013
    ThomasK323 wrote:
    I haven't heard of this from anybody else.

    Have you tried reinstalling the app? Beyond that I have no ideas.

    yea ive tried deleting it and re installing it but not made any difference

    Just a shot in the dark but try logging out then back in. See if this helps any.
  • Hurleybird10
    65 posts
    edited February 2013
    imfkool wrote:
    ThomasK323 wrote:
    I haven't heard of this from anybody else.

    Have you tried reinstalling the app? Beyond that I have no ideas.

    yea ive tried deleting it and re installing it but not made any difference

    Just a shot in the dark but try logging out then back in. See if this helps any.

    not tried that, will try it now
  • Hurleybird10
    65 posts
    edited February 2013
    ive logged out, played a bit anonymous and it collects the xp but when i sign in to my springfield it could increase
  • Hurleybird10
    65 posts
    edited February 2013
    Can anyone help??
  • ThomasK323
    548 posts
    edited February 2013
    Can you try on another device? Do you have an iPad or borrow a friend's iPhone and log into your town and see if it works?
  • dhort1985
    414 posts
    edited February 2013
    Did you make sure it was plugged in? But seriously, when you played anon when you logged out of your account, would the XP increase?
  • Hurleybird10
    65 posts
    edited February 2013
    ThomasK323 wrote:
    Can you try on another device? Do you have an iPad or borrow a friend's iPhone and log into your town and see if it works?
    just tried it on another iphone and still happening, so it must be to do with my origin account
  • Hurleybird10
    65 posts
    edited February 2013
    dhort1985 wrote:
    Did you make sure it was plugged in? But seriously, when you played anon when you logged out of your account, would the XP increase?

    yes, when played annon it would increase. log back into my account and it stops
  • dhort1985
    414 posts
    edited February 2013
    dhort1985 wrote:
    Did you make sure it was plugged in? But seriously, when you played anon when you logged out of your account, would the XP increase?

    yes, when played annon it would increase. log back into my account and it stops

    I think that rules out a faulty device then. Whatever the problem is, it's specific to your account. Sorry, that's all I have.
  • ThomasK323
    548 posts
    edited February 2013
    ThomasK323 wrote:
    Can you try on another device? Do you have an iPad or borrow a friend's iPhone and log into your town and see if it works?
    just tried it on another iphone and still happening, so it must be to do with my origin account

    All I can suggest then is contact EA and cross your fingers.
  • Hurleybird10
    65 posts
    edited February 2013
    ThomasK323 wrote:
    ThomasK323 wrote:
    Can you try on another device? Do you have an iPad or borrow a friend's iPhone and log into your town and see if it works?
    just tried it on another iphone and still happening, so it must be to do with my origin account

    All I can suggest then is contact EA and cross your fingers.
    ive emailed EA a few days ago but not heard a single thing back from them!! gutted as i cant access the bonus for leveling up
  • Hurleybird10
    65 posts
    edited February 2013
    still not working
  • KrustyBrand
    15340 posts Member
    edited February 2013
    still not working

    At least one other user has reported this problem here on the boards. Sadly, beyond suggesting the usual potential solutions (which almost never work), I doubt anyone here can really help.
  • oceanman105
    19 posts
    edited February 2013
    This just started happening to me today. Got the level up to 26 and everything was progressing then all of a sudden at 12,919 my experience stopped increasing for everything, buildings, income etc. Anyone else have this problem?
  • GKpiggy
    148 posts
    edited February 2013
    Was just going to start a topic, same thing I noticed a little bit ago. Stuck on xp since the update. Wife's game is fine, still increasing.
  • GKpiggy
    148 posts
    edited February 2013
    just noticed I am at the 133344 level, wife is the one before. Maybe that makes a difference? Anyone at that level have their XP increasing?
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