Same here. Game crashes upon log in. More time to spend with the family since it probably won't be fixed, if I'm lucky, until after EA returns from Christmas vacation
First time for me. I can't get into my two towns. One is on an 5S running iOS 8.1.2 and my 2nd town on a Note4 running Android 4.4.4. I guess I should try my iPad?
Same for my husband's game. Tried reinstalling and also changing from iPad to iPhone but no joy. It's odd because my game is ok on both devices so presumably its something specific to his town. That makes me think this might need a call to EA support to reset his town.
What devices is everyone using? I see some have mentioned but I think it may be device related because my main game is doing this on my iPad (which is also two versions of iOs behind so its not iOS version dependent) but my cheap Kyocera Android powered phone opened my secondary game just fine. Don't really care for phone play but I guess at least I have the option to log out of my other game and log in my main game there... Bummer though because I was prepared to buy some more donuts- with iTunes cards I had saved and that's obviously not going to be doable.... And no way I can maintain both games on one device, total pain in the neck.
How the heck did this happen though? There was no App Store update so does updating the darn game crash us out when just hours ago the darn game worked fine???
Was albe to sign on this morning to see all winter event prize tracker disappeared. After clearing everyone, nothing happened. Assigned characters to tasks, signed onto the forum to see what was up. After posting the issue of no start to part two, I signed in & got Lisa's and Gil's dialogue. Had to used donuts to speed up Homer & Lisa, since sent them on tasks the first sign in.
Now went back to fit in the new items to not be allowed in. Hopefully it will be like it has been the last couple of days and not last long.
So frustrating to not get into the game. Especially after all the glitches I've encountered recently. Even more annoying - husband sitting across room got update, no problem. Grrr.
I had a few problems connecting but eventually it worked - I wonder if it's just the number of people trying to login that's causing the server connect problems.
Add me to the list. Game crashes immediately after tapping the screen to log in. Using an iPhone 5S. Also tried using an iPhone 4 and it still crashes. I've been having server issues since Sunday, but the iPhone 4 helped me get into the game. Not this time though.
Add me to the list. Game crashes immediately after tapping the screen to log in. Using an iPhone 5S. Also tried using an iPhone 4 and it still crashes. I've been having server issues since Sunday, but the iPhone 4 helped me get into the game. Not this time though.
Has anyone contacted EA about this yet?
I just had EA call me. They said a lot of people are experiencing the issue and it won't be fixed until after Christmas (48 hours).
I would hope they would extend the date for everyone that misses out on these two days.
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It's not like they can't afford to fix it. ****.
I know that testing elasticity of demand is the real game for EA but all this failure is getting me down.
How the heck did this happen though? There was no App Store update so does updating the darn game crash us out when just hours ago the darn game worked fine???
Now went back to fit in the new items to not be allowed in. Hopefully it will be like it has been the last couple of days and not last long.
It was fine at midnight PST.
Has anyone contacted EA about this yet?
I just had EA call me. They said a lot of people are experiencing the issue and it won't be fixed until after Christmas (48 hours).
I would hope they would extend the date for everyone that misses out on these two days.