What devices is everyone using? I see some have mentioned but I think it may be device related because my main game is doing this on my iPad (which is also two versions of iOs behind so its not iOS version dependent) but my cheap Kyocera Android powered phone opened my secondary game just fine. Don't really care for phone play but I guess at least I have the option to log out of my other game and log in my main game there... Bummer though because I was prepared to buy some more donuts- with iTunes cards I had saved and that's obviously not going to be doable.... And no way I can maintain both games on one device, total pain in the neck.
How the heck did this happen though? There was no App Store update so does updating the darn game crash us out when just hours ago the darn game worked fine???
I am in a convo with EA support on Twitter now I will let you know what they say. :thumbup:
Well the adviser on Twitter couldn't help me and told me to go to customer services. My options were a phone call.. I don't think they would phone me from Across the pond some how. or an email with a wait of upto 48 hours. So there is your answer. Sorry guys I tried
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I am on iPhone 6+ and iPad mini. I had 1,100 elf berries in one game and 795 in the other.
I will let the Forum know what happens if I get through
Edit: Had to physically turn my phone off and on again to get out of the frozen title screen.
Experiencing all the afore mentioned problems.
I think 2 days without TSTO will be a record. Just hoping it won't be 5...
Thanks Brevis! Nice of you to do that for all of us
EDIT: It's too bad they couldn't help, but your effort is appreciated, as always!
I followed your lead and went to Twitter, then customer services. Currently I'm waiting for my phone call back. I'll let you know what happens from there. Thanks for the tip.
Well crap, no TSTO after Xmas for me..
Samsung S3 mini.
Logged on ok at first. Sent Homer and Lisa on the 1hr and 8hr tasks and it crashed seconds after. Ever since that it crashes everytime i try to load it.
But it is really not smart to schedule a part 2-launch for Christmas Eve when you know there will be no one around to fix bugs for the next 2 days. I mean, that is really dumb. Pick the 26th if you have to.