Can't Play: Game Stuck At Loading Screen

ryanjdp996 · December 25, 2014 8:37AM

Same here.. App crashes right after it logs into Origin.. Happening with my LG G3 and Samsung S5.

heehaw37 · December 25, 2014 8:40AM

App crashes on homescreen. Username:heehaw37 using an HTC one m8
level 48 daily player. Please help

indogs176 · December 25, 2014 9:03AM

Can not get into my game, please fix.

One3102 · December 25, 2014 9:06AM

Is anyone from EA reading any of these problems.....a little feedback or insight would be nice

Baxterbear1979 · December 25, 2014 9:08AM

Since I told Homer to block the elf cave, I have not been able to log in. I keep trying, have restarted my phone, game, uninstalled and reinstalled.

When I go to log in, crashes to desktop.

Please help!

roneohl910 · December 25, 2014 9:17AM

Baxterbear1979 wrote:

Since I told Homer to block the elf cave, I have not been able to log in. I keep trying, have restarted my phone, game, uninstalled and reinstalled.

When I go to log in, crashes to desktop.

Please help!

Same here. Android phone/kindle fire

MeeLenBlitz · December 25, 2014 9:28AM

Same here sinds last night. Game logs in to oregon, then auto logs out to phone main screen. User id MeeLenBlitz.

Tuscani900186 · December 25, 2014 9:31AM

It has been crashing on startup since Homer started part 4 of the quest. It has been 24 hours now. DOH!

senex7777 · December 25, 2014 9:37AM

Haven't been able to access the game since this morning. Always crashes right after I hit "tap to continue". Have tried everything I could think of: cleared the game's cache, logged out of Origin account and logged in again. Finally reinstalled the game. Nothing worked. Am playing on a Samsung Galaxy S 4 Mini, running Android.

dinsdaleja231 · December 25, 2014 9:38AM

Im not sure if i have the donuts i paid for, the screen went to reload and it want connect to server i hope i have my donuts when it finally works

nenadraden599 · December 25, 2014 9:41AM

It allows you to play only new game without loging in with Origin account> :!: :thumbdown:

redred2000 · December 25, 2014 9:44AM

I know it's Xmas day but come on EA people, do something!!!! I need my daily fix. I'm reassured to see that I'm not the only one having this problem. Also started when I sent Homer blocking the elf cave.

queenbluerose · December 25, 2014 9:45AM

Me too! I'm on level 48 and have not been able to open my game after the "tap to continue" message. The game keeps on crashing after the tap to continue page. Have not been able to play since this morning --- it's 12 hours already.

I have a alternate town which is at a lower level and I was able to log-in there. I logged out of origin then re-logged-in to be able to do that.

What's going on?

EA please fix this!

nenadraden599 · December 25, 2014 9:49AM

Also / Level 48 / Homer blocking the elf cave / nothing after that

cassjune24 · December 25, 2014 9:58AM

I cannot play as game crashing - I spent a lot of money on donuts and was looking forward to playing over Xmas! I am really not happy

shannon34221 · December 25, 2014 10:03AM

Happened on my kindle this morning after Homer sat on cave. Spent donuts on my other ID to rush it yesterday and that ID runs fine on S5. Guess you have to spend donuts or glitch?

EmmaOdin · December 25, 2014 10:08AM

During part 1, I had this issue. Ended up missing out on a couple hundred presents but it was only down about 12 hours and I ended up completing everything. Now I've been locked out the same way since yesterday. I play on android, my husband on ipad. He never had one issue during the whole Christmas update.

fossatiilaria · December 25, 2014 10:16AM

Me tooQ!!! it crashed yesterday with Samsung Galaxy S4 active.
Cancelled and downloaded it did it again!!
Do EA refound the time we couldn't play?

luiredi · December 25, 2014 10:19AM

Where is EA????????????
I want they give us a refound for the time we are not able to play
I cancel and download several times but no way to play

Sheila315991 · December 25, 2014 10:24AM

Come on TSTO. I too can not get into the game. I uninstalled it and reinstalled it to no avail. I tried to open it on a different devise too and same thing there. I'm sorry every one else is having this problem but glad it is not only my issue. Of course it crashed right after I purchased donuts. Hope they are there when you get this thing fixed. Merry Christmas.....NOT!

Can't Play: Game Stuck At Loading Screen

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