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Server issues again! *important info*

Replies

  • helenaje17506
    5 posts
    edited January 2015
    Hey guys, mine game also doesnt work.Maybe because Im freemium I dont feel so frustrated. My friends from letter C,i apologize for not visiting you. Premiums,dont leave us,because of you,this game work for all of us. :) Write to EA.
  • Zacabeb
    70 posts Member
    edited January 2015
    drumnman wrote:
    Btw, it looks like EA Support is offline until Friday morning.

    Screen_Shot_2015_01_01_at_12_32_38_PM.png

    That's a paddlin'.
  • joniferous
    523 posts Member
    edited January 2015
    mattruns84 wrote:
    joniferous wrote:
    Mine's down now too. Completely ruined my neighbour visits. Poop.

    Interesting as mine started when I began my rounds. Should had just forgotten it for today.

    Yeah, mine has been cutting out during my rounds for the last couple of days and then letting me back in again straight away, but now I can't get in at all, coupled with Gil donuts not arriving and an elf cannon that doesn't work, I'm havin' a whale of a time! I was slightly worried I wouldn't get all the prizes this phase, now I'm convinced, mathematically I can't do it unless the cannon and connectivity glitches end.
  • panopticnic
    1820 posts
    edited January 2015
    So much for the free ny donuts
  • skippy913
    46 posts Member
    edited January 2015
    It is kind of irritating. For the past five days I could not get on using my iPad, but was able to get on using my phone. Today, I was able to get on my iPad for about an hour then nothing on both but the Bart screen. This is getting really old. Everything else on Origin is working so why not this? I just wish that EA would say something like, "We don't care about your problems, just keep on sending us money." At least then I would get their server issues are more about not giving a crap then rampant stupidity.
  • helenaje17506
    5 posts
    edited January 2015
    Did you get yours 10 free donuts from Homers tasks? Write to EA,or call.
  • Wijsheid
    9653 posts Member
    edited January 2015
    As always: did not have a problem today
  • neuroheart
    8132 posts Member
    edited January 2015
    Yet, there has been a serious server outage due to more attacks by jerks who don't want gamers to enjoy themselves. I hope they're back up soon.

    4 warnings to nuke a town. Thanks EA. It's been fun. Keep the change.

    Later guys. It's been fun. Please unfirend me in the game. I have nuked and will uninstall. I did not want to start a quit thread, so if you see this, take care.

    We are very sad to see you go :(
  • Bluejays20091
    403 posts
    edited January 2015
    kivalo21 wrote:
    I have been getting intermittent outages on and off ever since midnight EST. But I was able to log on and launch off the elves at midnight, 3AM EST, 7AM EST, (forgot to log on at 10), and just now I haven't been able to log on at all. Probably from everyone waking up and trying to log on at the same time. I'm guessing there's also a clock somewhere at EA that says December 32, 2014.

    edit: and I was able to send Homer on the 24 hour task.
    there not 32 days in December there only 31
  • suetopia
    4243 posts Member
    edited January 2015
    4 warnings to nuke a town. Thanks EA. It's been fun. Keep the change.

    Later guys. It's been fun. Please unfirend me in the game. I have nuked and will uninstall. I did not want to start a quit thread, so if you see this, take care.

    This upsets me greatly. Barry is one of the first people who made me feel welcome here and has been a terrific neighbour with such a creative town. Before I read this I was just slightly annoyed that I couldn't get on to the game. Now I am upset and quite ****.
    juliet603 wrote:
    It's getting kind of ridiculous how often they're down recently. Hackers or not, it's just getting boring now.

    BTW Barry I really hope you come back :( I won't be deleting you just incase!

    Totally agree with you, Juliet. It is getting ridiculous. I was fortunate enough to get on earlier (about 3 1/2 hours ago) and actually collect the donuts from the New Years tasks and collect elves and cogs, but I kept getting booted every few minutes. As a precaution, I took a photo of my totals and then got booted out again. I haven't been able to get on since.

    I was one of the lucky ones. So many didn't even get the chance to do the New Years tasks, and so many have been having connection problems. EA really needs to step up and compensate people somehow AND extend the event so all their players can have a fighting chance to complete it!

    And like you, I'm hoping Barry will change his mind and come back to us - so I won't be deleting you, Barry, just in case you change your mind (and if you are reading this).
  • lynnmckenz82
    2611 posts Member
    edited January 2015
    suetopia wrote:
    4 warnings to nuke a town. Thanks EA. It's been fun. Keep the change.

    Later guys. It's been fun. Please unfirend me in the game. I have nuked and will uninstall. I did not want to start a quit thread, so if you see this, take care.

    This upsets me greatly. Barry is one of the first people who made me feel welcome here and has been a terrific neighbour with such a creative town. Before I read this I was just slightly annoyed that I couldn't get on to the game. Now I am upset and quite ****.
    juliet603 wrote:
    It's getting kind of ridiculous how often they're down recently. Hackers or not, it's just getting boring now.

    BTW Barry I really hope you come back :( I won't be deleting you just incase!

    Totally agree with you, Juliet. It is getting ridiculous. I was fortunate enough to get on earlier (about 3 1/2 hours ago) and actually collect the donuts from the New Years tasks and collect elves and cogs, but I kept getting booted every few minutes. As a precaution, I took a photo of my totals and then got booted out again. I haven't been able to get on since.

    I was one of the lucky ones. So many didn't even get the chance to do the New Years tasks, and so many have been having connection problems. EA really needs to step up and compensate people somehow AND extend the event so all their players can have a fighting chance to complete it!

    And like you, I'm hoping Barry will change his mind and come back to us - so I won't be deleting you, Barry, just in case you change your mind (and if you are reading this).

    I completely agree with all of the above. Not deleting you yet, Barry. I'm also fortunate in that I had completed the donut quests before getting locked out. For everyone else's sake, I hope EA compensates for their time and game losses.
    Imagine there's a signature image here.--Lynn McKenzie
  • Annathewicked
    4736 posts Member
    edited January 2015
    Just talked with support- only calls are down for the day, online chat is available and the wait was only about half hour..... Anyway, she assures me specialists are working today on the server issue... Not certain on their end wants causing it as server attacks should have taken out multiple games....
    So I take it back, they don't all have the day off..... Not like it's making much difference
    PM me- I DO need Good Neighboreenos currently
  • 1ahackamacka
    496 posts Member
    edited January 2015
    I'm locked out bah
  • grggary
    5 posts Member
    edited January 2015
    This is just beyond ridiculous. It's a freakin' timed game and then you can't get on to make any damn progress. And this isn't some isolated incident. This crap happens all the time. I completely understand why EA is so completely hated. And once they get their servers back up, will there be anything for those of us who have been pressing retry over, and over, and over again and again and again? Of course not. We just lose the progress we would have made if we'd been able to play the game. Aside from that, we'll be lucky if we even get another hollow apology. "We're sorry" doesn't give me back my lost game progress. I despise this company because it's the same old crap, just another day of running a slipshod operation. I don't even download a new game if I see it's made by EA anymore. Don't care how compelling it looks.
  • MrClutch-1111
    346 posts
    edited January 2015
    I was just able to get back into the game.


    Sorry to see to you go Barry, I'll keep you in my list just in case you change your mind.
  • kivalo21
    27 posts
    edited January 2015
    there not 32 days in December there only 31

    post-45530-simpsons-thats-the-joke-gif-Im-vEyV.gif
  • GolfandPens
    20 posts Member
    edited January 2015
    ive been trying for four hours- on data, on wireless- no luck at all. I guess we're not supposed to finish any of the New Years quests.
  • suetopia
    4243 posts Member
    edited January 2015
    Like MrClutch, I am now able to get in to my game.
  • AJtheboss1
    3869 posts Member
    edited January 2015
    4 warnings to nuke a town. Thanks EA. It's been fun. Keep the change.

    Later guys. It's been fun. Please unfirend me in the game. I have nuked and will uninstall. I did not want to start a quit thread, so if you see this, take care.
    You can get your town back through costumer service Berry. If you invested so much time and money into this game, you owe it to yourself to at least see if they can restore your town and maybe even compensate you for all the troubles you've been having these past few weeks. It would be a real shame to see regular leave the game. :(
    "The **** of the future will be the anti-****."
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