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FYI: account hacking happens

4junk3000
5898 posts Member
4junk3000 wrote:
Just a quick story relaying what happened to a friend who plays.

She got the emails from EA saying someone had requested a password reset, and then that the password had been changed.

She tried to log into her town and was not able to. She logged into EA and initiated her own password change, then took her town back.

Two days later she got the emails again. Someone was hacking into it again. She contacted EA.

They told her to set up protections requiring a code from a text message to change it again.

So if anyone prefers higher security, you may want to set up this extra authentication now. Particularly if you have your account tied to real money, which she did not.

Idk how to set then up. I'm going to look into it myself now. Hopefully it's obvious on either EA or Origin site

That is really bad :( Glad there is another option for more security though. :)

Replies

  • Mirality
    251 posts
    edited March 2015
    The thing is that a password reset request isn't a hack by itself, it's just a troll. It doesn't turn into a hack unless they already have access to your registered email address. So if you haven't changed your email password yet, you probably should.
  • mishved
    104 posts
    edited March 2015
    That exact thing happened to me they changed my password thru my email and changed my origin name to justbeenhacked..... My town was nuked and every donut spent on hot air balloons BBQ pits and liberty statutes.... I was playing daily since first Halloween event
  • JimJ321
    4206 posts Member
    edited March 2015
    Mirality wrote:
    The thing is that a password reset request isn't a hack by itself, it's just a troll. It doesn't turn into a hack unless they already have access to your registered email address. So if you haven't changed your email password yet, you probably should.

    DO NOT FEED THE TROLLS!
  • 4junk3000
    5898 posts Member
    edited March 2015
    JimJ321 wrote:
    Mirality wrote:
    The thing is that a password reset request isn't a hack by itself, it's just a troll. It doesn't turn into a hack unless they already have access to your registered email address. So if you haven't changed your email password yet, you probably should.

    DO NOT FEED THE TROLLS!

    Hah! This isn't feeding the trolls, they're breaking in and raiding your fridge!

    I think EA rep told her that if someone guesses your security question, they can initiate the password request, but that doesn't explain how they change the PW without using the link sent in the email. I would say this definitely falls under hacking, without knowing exactly what is done.

    Either way, it's people being malicious for fun. I hate people like this and if I can minimize their effect on others, I will.

    Always make sure your passwords are strong, meaning very long and not easily guessed. :wink:

  • Snakeyees
    2335 posts Member
    edited March 2015
    I have had this set up since starwars the old republic launched.
  • JimJ321
    4206 posts Member
    edited March 2015
    4junk3000 wrote:
    JimJ321 wrote:
    Mirality wrote:
    The thing is that a password reset request isn't a hack by itself, it's just a troll. It doesn't turn into a hack unless they already have access to your registered email address. So if you haven't changed your email password yet, you probably should.

    DO NOT FEED THE TROLLS!

    Hah! This isn't feeding the trolls, they're breaking in and raiding your fridge!

    I think EA rep told her that if someone guesses your security question, they can initiate the password request, but that doesn't explain how they change the PW without using the link sent in the email. I would say this definitely falls under hacking, without knowing exactly what is done.

    Either way, it's people being malicious for fun. I hate people like this and if I can minimize their effect on others, I will.

    Always make sure your passwords are strong, meaning very long and not easily guessed. :wink:

    My fridge is full of half eaten Taco Bell. I always want more so I save a few bites of each one. This has been going on for some time. I'd post a pic, but you guys would be disturbed.
  • AJtheboss1
    3869 posts Member
    edited April 2015
    4junk3000 wrote:
    JimJ321 wrote:
    Mirality wrote:
    The thing is that a password reset request isn't a hack by itself, it's just a troll. It doesn't turn into a hack unless they already have access to your registered email address. So if you haven't changed your email password yet, you probably should.

    DO NOT FEED THE TROLLS!

    Hah! This isn't feeding the trolls, they're breaking in and raiding your fridge!

    I think EA rep told her that if someone guesses your security question, they can initiate the password request, but that doesn't explain how they change the PW without using the link sent in the email. I would say this definitely falls under hacking, without knowing exactly what is done.

    Either way, it's people being malicious for fun. I hate people like this and if I can minimize their effect on others, I will.

    Always make sure your passwords are strong, meaning very long and not easily guessed. :wink:
    Her email was most likely hacked in order for them to retrieve the password changing link. She should change her emails password and have text verification added to it too.

    Having a hacked email account can do way more damage then having a game hacked that doesn't have money poured into it.

    It's always smart to have a "burner email" for games, just incase someone hacks your email.
    "The **** of the future will be the anti-****."
  • Linkwick
    956 posts Member
    edited April 2015
    AJtheboss1 wrote:
    It's always smart to have a "burner email" for games, just incase someone hacks your email.
    Or add/use an alias email to your actual email account, for registering with Origin, etc. That way, even if they get the "email" you use for here, it's not able to be used to log in to your actual email account as it's just an alias.
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