Task List Closing On Its Own

BlakeC02309 · April 2, 2015 8:56PM

I did notice mine closed and thought I had done it by accident.

wadebear · April 2, 2015 10:15PM

Mine has been doing that too. Mostly on my iPad Mini, but I'm pretty sure on my Nexus 7 as well.

I think it's been since the changeover to Episode 4 though.

Vindicatorr · April 3, 2015 8:55PM

+1 same here.
I find that if I try it and it happens,:
1) and try again right away it will keep happening.
2) and I move the scene/screen, then try it, it will work fine (for a little bit).

Arbok9782 · April 4, 2015 2:08AM

Mine does this constantly now, sadly... I encounter it several times each day. Hoping it gets fixed for the next update. Certainly not a critical bug, but rather annoying.

flyreel · April 4, 2015 3:21AM

I am having the same problem and it is very annoying for me, I hope they fix it soon

Vindicatorr · April 4, 2015 5:40PM

Negatory on my previous comment, in that it isn't a consistent "workaround" because I just encountered the issue again even after moving the screen around.

roguekiller23231 · April 4, 2015 6:29PM

a temp solution that seems to work for me is to zoom in as much as you can. It seems to stop the issue of the window closing or not showing up at all.

i'm getting the feeling it's a building or object that is glitching and causing the window to close.

for me it seems to only happen with characters that are in a certain area, zooming in removes the glitchy building/object and so it works.

i could be wrong, but it does seem to work for me.

jcmacdonal54 · April 6, 2015 12:07AM

Been having this problem since the superhero update ended it gets frustrating when you are about to send a character on a job but the dang window closes on you. please fix in the next update.

ccaines3 · April 7, 2015 12:22AM

I been having the same issue on my Sony m2

Aidx1054 · April 10, 2015 11:03AM

I have this problem too, probably 20% of the time the task list will open for a second and then shut. I only recently noticed it but I think I've had it since the end of the superhero event

Starman_thc · April 10, 2015 1:03PM

Happens to me all the time lately. No rhyme or reason to it. It does get annoying though. I will sometimes leave the task window open to follow the character to see where he is heading (not all that familiar with where some of the newer tasks happen, so try to follow the character to see where they end up), but this makes it impossible.

As has been mentioned, not a huge deal, but truly annoying.

nabocough · April 10, 2015 3:51PM

Same.

romabit1 · April 10, 2015 10:19PM

Same issue since Easter Update. Hope EA fixes this soon!

bensoldvegas · April 11, 2015 6:13PM

I have the same issue with my menu screen

LogansMom223 · April 14, 2015 2:56PM

This is happening with my towns as well. I notice it happens when you have uncollected money in your town.

So, the way I play is I go through and collect all money from tasks, buildings, etc., then send characters on missions and then set all the rest to tasks. If, as I'm doing this, a building finishes earning money (usually the Simpsons house, Brown house or Kwik-E-Mart as they are the fastest earners), that is when my task lists start closing on their own. So I just go and collect the money and that solves the problem - at least until another building finishes earning money.

I know this doesn't solve the problem from happening all together, but so far, this is the best way I've found to deal with this issue.

Happy Tapping!

wadebear · April 15, 2015 3:31AM

LogansMom223 wrote:

This is happening with my towns as well. I notice it happens when you have uncollected money in your town.

Not in my case. Sometimes it gets so bad I have to close the game completely and restart my devices - iOS and Android. I was hoping this would be fixed in the latest update, but no.

da_caveman · April 15, 2015 2:42PM

I have experienced this aswell. It happens mainly on characters with several skins. With characters with no extra skins it almost never closes by itself.
The same for houses that have extra skin.

Spooni3781 · April 16, 2015 6:24AM

Having exactly the same issues as described, ever since the Easter update.

In my case its on iOS, I've been able to test on my iPad(4th gen) and my father's iPad mini(1st gen) both running the latest iOS (8.3 - updated yesterday in both cases). The issue seems completely independent of money needing collection, characters with multiple costumes/skins, or whether it's a premium character or not, just a random 50% of them close the task menu before I can choose a task.

I have also observed that the interval of the task menu closing by itself does vary slightly but this could simply be lag?

Hoping this gets fixed in a future update

Arbok9782 · April 18, 2015 2:08PM

For me, the cause of this issue is whenever a building has rent that suddenly becomes ready to be collected.

For example, if you have Homer selected and the three minute timer on the Kwik-E-Mart ticks to 0 then Homer will be unselected as the collection icon appears above the store. For those of us with multiple Kwik-E-Marts, can be a pain.

Notified support, said they were aware of the problem (although wasn't clear if they were aware of the cause since this has been a problem for awhile now).

Frustrating on the latest event as you have to assign tasks so often.

wadebear · April 19, 2015 2:14PM

With this Event I have reset all my characters except Marge (who is speeding up my crop) back to their default skin and I am finding that the problem of the list closing on it's own has improved. It' still happens occasionally, but not as much as it was.

baxbooch · April 20, 2015 5:19PM

I have this problem too.

Task List Closing On Its Own

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