I am experiencing this randomly as well. For the past few hours this evening. Sometimes I can't log in at all. Other times I play for only 30 seconds to a minute before my game crashes. Or other times it will let me play for around 5 minutes before crashing.
And this is the only game/program that works like this for me. I do sometimes have connectivity issues with my internet, but tonight I am not. I am looking to get a new phone, currently using an Iphone 4GS.
Same issues. IOS up to date. on both iphone 5 and ipad mini. I can collect some garbage from some buildings, but not others. both crash after collecting. very frustrating
I've had the same issues and contacted ea games ( I play on iPad mini iOS 8.4) this was the reply.... Seems they are aware.
HELP CENTER
Greetings,
Thank you for contacting Electronic Arts again.
I am sorry to know that your The Simpsons: Tapped Out game crashes. Please know that we are aware of this issue. Our engineers are working to fix this issue. I would suggest you to wait until it is fixed.
Exactly the same as previous post.
One time only of uninterrupted neighbour visits...now I'm lucky to get 2 visits which then provokes the crash, rinse and repeat.
It would be lovely to have a banner we could use that says 'glitches, so can't visit or play properly at the minute'
cos I have good neighbours I just can't get to because of the crashing and am slightly concerned that they may go..
I'm not sure if it's since getting the Monorail, but the game is constantly freezing and dragging. I'm not sure if it's the game or my device. I'm currently playing on a 64GB iPad 3, so I don't know if it's the tablet, which has never struggled before, or the game itself.
My game freezez everytime I click on a building in my town that a friend has thrown waste on. It has been slow and stuttering ever since the monorail update as well. Samasung galaxy s3.
Has become IMPOSSIBLE TO PLAY! Either moving a building, clicking on a task and any number of actions causes the game to crash- graphics disappear, freezing. It's not become more than an annoyance- it's become unplayable. Will call EA to ask for a refund for the remaining donuts as I can't see any fixes during the last three days. If anything, it's become more unstable.
My game is also freezing. It has been three days of not being able to play. Now the game wants me to pay 2 doughnuts to catch up. However, it's still freezing so I couldn't shell out the doughnuts even if I wanted to. PLEASE FIX THE ISSUE!!!
I've been completely frozen out of the game for going on four days now. I sign in, game loads and immediately freezes. First time I've ever had a problem last this long. Usually a patch or update gets sent out pretty quick. Not sure why the delay this time.
Same with me. Freezes shortly after the game opens. Usually while any action screen is open. I am way behind on the event and very frustrated! Been happening four or five days.
Yes, I've been having the same freezing issues. On my galaxy s6 and my iPad 2 which seems to be worst since the latest update of TappedOut. I'm also having an issue when adding tracks to the monorail where the whole thing disappears along with any nearby buildings. This is getting really frustrating...
Yes i have the same issue! It started 2 days ago for me, as soon as the game loads it freezes.. Ive missed on the daily login award , even though i tried to log in 20times each day this better get a patch soon! i'm missing out on the event!
Freezing started occurring this morning. iPad 3, with over 2gb of free space, still not willing to run! I deleted and reinstalled with no success. Please help!
Updated: day 2 still freezing, now I can't even accept my daily treat... Today is the fifth day, hence I should be able to earn the blueprints. Omg this needs to be fixed today! Anyone else get updates?
Ever since the monorail update my game has been freezing when I open it and sometimes it causes my phone to crash and restart. I hope to have this issue fixed soon.
I've been completely frozen out of the game for going on four days now. I sign in, game loads and immediately freezes. First time I've ever had a problem last this long. Usually a patch or update gets sent out pretty quick. Not sure why the delay this time.
this is my situation. EA help is telling me nothing useful. M I paid for the license to speed up things when I visit neighbors. Talk about throwing my money away....
YES! After opening game it freezes when I tap on buildings with garbage and also when I try to collect garbage cans at dump. Is there no fix for this? I am getting behind on collecting blueprints....HELP!!!
I'm not sure if it's since getting the Monorail, but the game is constantly freezing and dragging. I'm not sure if it's the game or my device. I'm currently playing on a 64GB iPad 3, so I don't know if it's the tablet, which has never struggled before, or the game itself.
Anyone else having issues?
My game freezes after about a minute... Sometimes even before that. Since the monorail update for sure. Not you/your device!
Replies
And this is the only game/program that works like this for me. I do sometimes have connectivity issues with my internet, but tonight I am not. I am looking to get a new phone, currently using an Iphone 4GS.
HELP CENTER
Greetings,
Thank you for contacting Electronic Arts again.
I am sorry to know that your The Simpsons: Tapped Out game crashes. Please know that we are aware of this issue. Our engineers are working to fix this issue. I would suggest you to wait until it is fixed.
We apologize for the inconvenience caused to you.
We appreciate your cooperation and patience.
Regards,
Zishan A.
EA Customer Experience
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One time only of uninterrupted neighbour visits...now I'm lucky to get 2 visits which then provokes the crash, rinse and repeat.
It would be lovely to have a banner we could use that says 'glitches, so can't visit or play properly at the minute'
cos I have good neighbours I just can't get to because of the crashing and am slightly concerned that they may go..
Anyone else having issues?
Updated: day 2 still freezing, now I can't even accept my daily treat... Today is the fifth day, hence I should be able to earn the blueprints. Omg this needs to be fixed today! Anyone else get updates?
Origin ID is ignaciotorre35
this is my situation. EA help is telling me nothing useful. M I paid for the license to speed up things when I visit neighbors. Talk about throwing my money away....
My game freezes after about a minute... Sometimes even before that. Since the monorail update for sure. Not you/your device!