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The Simpsons: Tapped Out Bugs and Issues Thread

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  • Thunde_DK
    2 posts
    edited August 2015
    Hi. I'm at levet level 56 and it seems like Marge, Moe, Crusty, Mr Burns and Comic Book Guy has disappeared. When I want to use, Metal Depot, Platic Depot and Glass Depot it tells me that these charecters are required. Also I do not see them in Town Hall Town Census.
    Can you please fix this issue.

    Kind regards
    Thunde_DK
  • barbara_sh161
    2 posts
    edited August 2015
    For the first time in more than two weeks this weekend I was able to play without the game freezing. Starting last nite and to present, it is back to freezing again. I was able to visit friends with no problem but that is all. Everything else I do freezes up. I am playing on a Kindle Fire.
  • 49erpony
    37 posts
    edited August 2015
    I play on kindle fire also and I'm not having any problems( could be storage issue?) good luck
  • Steve 0zero0
    1 posts
    edited August 2015
    I cannot finish Ruth's quest "a woman's work pt. 7". I completed both Homer and Ruths parts, but Lenny and Carl, who need to drink at Moe's will not complete. I've tried several times but every time they complete their task it doesn't register. Due to this, Homer's 8 hour task is stuck as "move sundae bar to moes" which means I cannot complete the monorail task which requires Homer to drink at Moe's.
  • emftiger576
    32 posts Member
    edited August 2015
    Hello. THE screen freezes when I visit neighbours or I am kicked Out. That way it takes a long time to visit my 100 friends. My husband "sussen 48308" has the same problem. We deleted several times the app and reinstallled it but soon the problem comes back. That's on our iPads. Now I play on my new iPhone and am still kicked out Each time after visiting 2 or 3 friends. very frustating.
    Hope it Will be fixed soon. Thanks.
    :? :lol:
  • RENATINHO420
    2 posts
    edited August 2015
    Where's the answers? Im losing the monorail event because my characters are gone with their buildings !!

    Please Fix them.
  • rabimuk
    1 posts
    edited August 2015
    qlhfrds wrote:
    I'm currently on level 55 and i'm stuck at higher class of politics pt 3. I aready buy the pool and update it until level three. But mrs quimby cannot throw a fundraiser and spingfield elite cannot attend the fundraiser. When i try to make mrs quimby attend the fundraiser, it go to the store and asked me to buy another pool and currently i have 3 pools that i also have updated until level three! Pls help


    I have the same problem. I m at lvl 55 and have six fully upgraded pools and no credit for leveling them up.
  • kimamartin105
    13 posts
    edited September 2015
    qlhfrds wrote:
    I'm currently on level 55 and i'm stuck at higher class of politics pt 3. I aready buy the pool and update it until level three. But mrs quimby cannot throw a fundraiser and spingfield elite cannot attend the fundraiser. When i try to make mrs quimby attend the fundraiser, it go to the store and asked me to buy another pool and currently i have 3 pools that i also have updated until level three! Pls help
    i am also experiencing that bug. I think I'll have to ignore the quest until the next update
  • richardson942
    2 posts
    edited September 2015
    Some of my buildings and characters keep disappearing, and although I am able to get most of them back, I can't get Lisa. I have tried EA help but they don't answer. I can't complete tasks without Lisa, what shall I do?
  • richardson942
    2 posts
    edited September 2015
    Thank you to whoever put Lisa back in my inventory, can carry on with the task now.
  • sjanting
    1 posts
    edited September 2015
    Finished act 2 prizes and unlocked the hippie, and for a while my town disappeared and reappeared, now my characters won't appear. It's acting as though the buildings that unlocked them are not present. Please look into this. How could you expect someone to buy donuts to such a buggy game? I have spent countless hours on this game. I am now going to miss on act 3. well done :evil:
  • tmarsh177676
    1 posts
    edited September 2015
    qlhfrds wrote:
    I'm currently on level 55 and i'm stuck at higher class of politics pt 3. I aready buy the pool and update it until level three. But mrs quimby cannot throw a fundraiser and spingfield elite cannot attend the fundraiser. When i try to make mrs quimby attend the fundraiser, it go to the store and asked me to buy another pool and currently i have 3 pools that i also have updated until level three! Pls help

    Same here, just started a thread about this, it seems to be happening to a few people?
  • mfresquez89
    1 posts
    edited September 2015
    Over the last few days, all the sudden about half of my buildings are disappearing. I have lost Lisa, Lovejoy, Skinner, Milhouese, Ned and a couple others. This is because, despite being visible, it has deleted their buildings that make them playable. The only way to find them or their buildings is to click on one of the Monorail jobs that they can preform. Once I click, get now or something to that effect, and select their building to place half of my houses disappear. No matter how many times I have replaced these buildings the same thing happens where the buildings come in and out. I have played on both my Android HTC One and my Apple iPad and it is happening on both devices. This really messed up my monorail rewards and I don't think I will be able to reach the final reward in act two despite the amount of time I am putting into the game. Please help as I have been playing this game for what has to be three years and would hate to lose my Springfield.
  • swalk09
    3 posts
    edited September 2015
    EA is aware of the missing characters problem and "promises" to correct it in the next update. It's related to the monorail. and hopefully they will have it fixed soon.

    Cheers.
    Joe
  • toddo79
    7 posts
    edited September 2015
    My game is freezing up so bad on the iPhone 4. It works slightly better on an iPad, but it's almost unplayable on my smart phone.
  • Gamer_Storbinc
    3 posts Member
    edited September 2015
    qlhfrds wrote:
    I'm currently on level 55 and i'm stuck at higher class of politics pt 3. I aready buy the pool and update it until level three. But mrs quimby cannot throw a fundraiser and spingfield elite cannot attend the fundraiser. When i try to make mrs quimby attend the fundraiser, it go to the store and asked me to buy another pool and currently i have 3 pools that i also have updated until level three! Pls help

    Same here, just started a thread about this, it seems to be happening to a few people?

    It's been happening for about a week now
    EA supposly knew about the issue over a week ago, but some stupid support guy acted dumb after my second contact saying this is a new bug they are just now hearing about and insisted I start yet another new thread here about it despite the multiple threads already started by it.
  • Gr8121
    15 posts
    edited September 2015
    In the past 3 hours I have loaded into the game, and once I'm in the game it freezes. I am so close to getting the hippie and I think I might not get it now...
  • Gr8121
    15 posts
    edited September 2015
    Gr8121 wrote:
    In the past 3 hours I have loaded into the game, and once I'm in the game it freezes. I am so close to getting the hippie and I think I might not get it now...
    .

    8 o'clock now and still not fixed.... It's been 7 hours now
  • petal444
    18 posts Member
    edited September 2015
    Same here. I'm not going to get the hippie because time will have run out. Grrrrrrrrrrrrrrrrrrrrrrrrrr!
  • kretafka
    3 posts
    edited September 2015
    it freezes over and over :( there is no way to play :(
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