Game severe lag, framerate

Ralph0757 · October 7, 2015 5:52AM

I'm having the same issue and I thought I was the only one, when I tap anything and currency splashes out my game lags to the point of almost freezing. But this problem seems to be affecting only a few players I guess, because I haven't seen anyone else other than me and you posting about it.
I started to have the lag after the Monorail update, it wasn't that bad back then but now after the Halloween update it's almost unplayable. I tried in an Ipod 5, Ipad 3 and a Samsumg Galaxy S4, and they all show the lag.

william1657 · October 7, 2015 4:22PM

This is also happening on my iPad Mini and Droid Razr. It started when I downloaded the Halloween update.

petal444 · October 7, 2015 6:11PM

Lagging here too, ever since Halloween update. Pretty bad

Ralph0757 · October 7, 2015 7:12PM

Ok so im not alone with the slow framerate and scrolling, this started for me when the monorail started, as soon as i started laying track down in my town. My iphone 5 with the A6 slightly better processor still has the lag issues, hopefully EA will fix this, at least it isnt just me with this issue

jessgonzales89 · October 7, 2015 11:58PM

I'm also having the lag problem since the Halloween update. But I also lost the ability to send multiple characters on job at once from the unemployment building from this update

KoWeng · October 8, 2015 6:43AM

The only thing I can think of that could lag everything down and that not everyone might have is having too many copies of the same house (houses farm) or having too much money, I have been hoarding it into a really big number. Are any of you the same?

cnations07 · October 8, 2015 1:44PM

I too have an older ipad. (BTW, did you know the splash screen is differnet for Android? I loaded it on my tablet just to see if it was an ipad issue or a town issue.)

What I've discovered is that if I put all the train stations away, such that there are zero trains running on tracks, the game on ipad goes back to an almost normal speed. I didn't have to put the tracks themselves away, just the stations, so that the trains were removed.

Maybe it'll help you?

KoWeng · October 8, 2015 2:42PM

cnations07 wrote:

What I've discovered is that if I put all the train stations away, such that there are zero trains running on tracks, the game on ipad goes back to an almost normal speed. I didn't have to put the tracks themselves away, just the stations, so that the trains were removed.

Maybe it'll help you?

Nope, still lagging. I picked up everything related to Monorail except for the recycling centers.

alealeale73 · October 8, 2015 4:54PM

I wonder if they can stop rendering stuff like monorail, SH buildings and other items not relevant to the event.
Also the rendering time of the cities has grown enormously.

EDIT:
for example now it took more than 30 sec. to render a city. Ridiculous and frustrating!

KoWeng · October 8, 2015 9:58PM

The weird thing is that the lag feels a lot less in friends' towns.

DevilOfTheSea · October 8, 2015 10:47PM

I had the same problem on my iPad 3. After I reinstalled the app, the problem stopped (for now).

Ralph0757 · October 9, 2015 12:57AM

Yeah and I had to buy 400 donuts for the rail yard since I didnt make it to step 10 i finished at step 9, so I would like to keep the monorail in my town, who knows when the lag will be fixed

I remember last year the game had a similar frame rate issue. Anyone run this game on ipad air? How does it run on that? Thanks

alealeale73 · October 9, 2015 2:09AM

I wasn't talking about own towns.
The item could be hidden on neighbor's towns, so visiting doesn't take 2 hours with 1h30m spent waiting for the cities to be displayed.

KoWeng · October 9, 2015 1:08PM

Ralph0757 wrote:

Anyone run this game on ipad air? How does it run on that? Thanks

What iOS is your IPad Mini?

0imikey420 · October 9, 2015 10:27PM

I am suffering with this on both my iPhone and iPad both running iOS 9.0.2. I am working with EA support, but they seem to think it is a problem on my end since not many people are reporting this issue. PLEASE report your issues to EA support! There is strength in numbers! I don't want to give up yet, but my game is not much fun to play anymore. It has become a chore.

Calamity_Coyote · October 9, 2015 11:52PM

I've been experiencing major lag as well. Thought it was just my older iPhone 4. Although I'm glad to see it's not just my phone, I'm sad to see that the newer iPhone 6s+ Which I plan to get soon is probably not going to resolve it. I had the problem with the Monorail event and as others suggested I disconnected the rails from the stations and that seemed to fix the problem during that event. Now with the Halloween event it has returned in a big way and I haven't found a solution. I sure hope EA fixes this soon.

KoWeng · October 10, 2015 11:51AM

imikey420 wrote:

PLEASE report your issues to EA support! There is strength in numbers! I don't want to give up yet, but my game is not much fun to play anymore. It has become a chore.

I'll try to contact EA too. Also, keep us updated on how your talk with EA goes.

Ralph0757 · October 16, 2015 12:40AM

KoWeng wrote:

Ralph0757 wrote:

Anyone run this game on ipad air? How does it run on that? Thanks

What iOS is your IPad Mini?

My iPad mini is the latest iOS, 9.0.2. The game lags horribly still, good idea saying many people telling EA that's the only way they'll fix the lag framerate issue. They are adding cool content, Halloween event, and cool quests story lines but what's the point with the lag? Hope to get a fix, lag so bad you scroll in the map and it taps on a building, pulling my hair out lol

KoWeng · October 16, 2015 10:23PM

Ralph0757 wrote:

My iPad mini is the latest iOS, 9.0.2.

I guess that means the problem is not with the operative system, neither is having any of the Monorail items since I already tried picking up everything related to it and still was laggy. Another theory I haven't tried would be having too much either money, land or houses.

Ralph0757 wrote:

Hope to get a fix, lag so bad you scroll in the map and it taps on a building, pulling my hair out lol

Yeah me too, there are also the times when you send a character to a do an unwanted job.

Rbernat · October 16, 2015 11:21PM

Same here, since the haloween update. Ipad 2 / iOS 8

Boeingdriver777 · October 20, 2015 6:43AM

Ok same here I have updated My Ipad Air to latest version of IOS but the framerate and screen tearing/freezes are disgraceful EA don't give a damn I have issued UK trading standards with a 3-page report yet EA do not have the common decency to address these issues just as long as Us mugs keep buying donuts to line EA's pockets.I am very upset that they do not even want to respond.

Game severe lag, framerate

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