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Game severe lag, framerate

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I'm having the same issue and I thought I was the only one, when I tap anything and currency splashes out my game lags to the point of almost freezing. But this problem seems to be affecting only a few players I guess, because I haven't seen anyone else other than me and you posting about it.
I started to have the lag after the Monorail update, it wasn't that bad back then but now after the Halloween update it's almost unplayable. I tried in an Ipod 5, Ipad 3 and a Samsumg Galaxy S4, and they all show the lag.

Replies

  • william1657
    33 posts
    edited October 2015
    This is also happening on my iPad Mini and Droid Razr. It started when I downloaded the Halloween update.
  • petal444
    18 posts Member
    edited October 2015
    Lagging here too, ever since Halloween update. Pretty bad
  • Ralph0757
    27 posts Member
    edited October 2015
    Ok so im not alone with the slow framerate and scrolling, this started for me when the monorail started, as soon as i started laying track down in my town. My iphone 5 with the A6 slightly better processor still has the lag issues, hopefully EA will fix this, at least it isnt just me with this issue :)
  • jessgonzales89
    5 posts Member
    edited October 2015
    I'm also having the lag problem since the Halloween update. But I also lost the ability to send multiple characters on job at once from the unemployment building from this update
  • KoWeng
    35 posts Member
    edited October 2015
    The only thing I can think of that could lag everything down and that not everyone might have is having too many copies of the same house (houses farm) or having too much money, I have been hoarding it into a really big number. Are any of you the same?
  • cnations07
    74 posts Member
    edited October 2015
    I too have an older ipad. (BTW, did you know the splash screen is differnet for Android? I loaded it on my tablet just to see if it was an ipad issue or a town issue.)

    What I've discovered is that if I put all the train stations away, such that there are zero trains running on tracks, the game on ipad goes back to an almost normal speed. I didn't have to put the tracks themselves away, just the stations, so that the trains were removed.

    Maybe it'll help you?
  • KoWeng
    35 posts Member
    edited October 2015
    cnations07 wrote:
    What I've discovered is that if I put all the train stations away, such that there are zero trains running on tracks, the game on ipad goes back to an almost normal speed. I didn't have to put the tracks themselves away, just the stations, so that the trains were removed.

    Maybe it'll help you?
    Nope, still lagging. I picked up everything related to Monorail except for the recycling centers.
  • alealeale73
    96 posts Member
    edited October 2015
    I wonder if they can stop rendering stuff like monorail, SH buildings and other items not relevant to the event.
    Also the rendering time of the cities has grown enormously.

    EDIT:
    for example now it took more than 30 sec. to render a city. Ridiculous and frustrating!
  • KoWeng
    35 posts Member
    edited October 2015
    The weird thing is that the lag feels a lot less in friends' towns.
  • DevilOfTheSea
    28 posts Member
    edited October 2015
    I had the same problem on my iPad 3. After I reinstalled the app, the problem stopped (for now).
  • Ralph0757
    27 posts Member
    edited October 2015
    Yeah and I had to buy 400 donuts for the rail yard since I didnt make it to step 10 i finished at step 9, so I would like to keep the monorail in my town, who knows when the lag will be fixed :) I remember last year the game had a similar frame rate issue. Anyone run this game on ipad air? How does it run on that? Thanks
  • alealeale73
    96 posts Member
    edited October 2015
    I wasn't talking about own towns.
    The item could be hidden on neighbor's towns, so visiting doesn't take 2 hours with 1h30m spent waiting for the cities to be displayed.
  • KoWeng
    35 posts Member
    edited October 2015
    Ralph0757 wrote:
    Anyone run this game on ipad air? How does it run on that? Thanks
    What iOS is your IPad Mini?
  • 0imikey420
    15 posts Member
    edited October 2015
    I am suffering with this on both my iPhone and iPad both running iOS 9.0.2. I am working with EA support, but they seem to think it is a problem on my end since not many people are reporting this issue. PLEASE report your issues to EA support! There is strength in numbers! I don't want to give up yet, but my game is not much fun to play anymore. It has become a chore.
  • Calamity_Coyote
    32 posts Member
    edited October 2015
    I've been experiencing major lag as well. Thought it was just my older iPhone 4. Although I'm glad to see it's not just my phone, I'm sad to see that the newer iPhone 6s+ Which I plan to get soon is probably not going to resolve it. I had the problem with the Monorail event and as others suggested I disconnected the rails from the stations and that seemed to fix the problem during that event. Now with the Halloween event it has returned in a big way and I haven't found a solution. I sure hope EA fixes this soon.
  • KoWeng
    35 posts Member
    edited October 2015
    imikey420 wrote:
    PLEASE report your issues to EA support! There is strength in numbers! I don't want to give up yet, but my game is not much fun to play anymore. It has become a chore.
    I'll try to contact EA too. Also, keep us updated on how your talk with EA goes.
  • Ralph0757
    27 posts Member
    edited October 2015
    KoWeng wrote:
    Ralph0757 wrote:
    Anyone run this game on ipad air? How does it run on that? Thanks
    What iOS is your IPad Mini?
    My iPad mini is the latest iOS, 9.0.2. The game lags horribly still, good idea saying many people telling EA that's the only way they'll fix the lag framerate issue. They are adding cool content, Halloween event, and cool quests story lines but what's the point with the lag? Hope to get a fix, lag so bad you scroll in the map and it taps on a building, pulling my hair out lol
  • KoWeng
    35 posts Member
    edited October 2015
    Ralph0757 wrote:
    My iPad mini is the latest iOS, 9.0.2.
    I guess that means the problem is not with the operative system, neither is having any of the Monorail items since I already tried picking up everything related to it and still was laggy. Another theory I haven't tried would be having too much either money, land or houses.
    Ralph0757 wrote:
    Hope to get a fix, lag so bad you scroll in the map and it taps on a building, pulling my hair out lol
    Yeah me too, there are also the times when you send a character to a do an unwanted job.
  • Rbernat
    8 posts
    edited October 2015
    Same here, since the haloween update. Ipad 2 / iOS 8
  • Boeingdriver777
    11 posts Member
    edited October 2015
    Ok same here I have updated My Ipad Air to latest version of IOS but the framerate and screen tearing/freezes are disgraceful EA don't give a damn I have issued UK trading standards with a 3-page report yet EA do not have the common decency to address these issues just as long as Us mugs keep buying donuts to line EA's pockets.I am very upset that they do not even want to respond.
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