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Game crashing at load up

I have the exact problem on iOS,

I contacted EA and was told by a 'specialist' that the problem is worldwide and will be resolved in hours.

its been 15 hours since

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Replies

  • jsward83485
    1 posts
    edited October 2015
    I had the same problem ever since the THOH update. I had to download a old apk version the load the game and nuke my entire springfield and then update to THOH to get it to work. Then the Rebuild Begins!!!
  • dogofwar65606
    2 posts
    edited October 2015
    Mine is still down as well , been trying to log in since yesterday morning. Tried uninstalling and reinstalling and clearing the cache but nothing seems to work. :cry:
  • Mindflaym
    1 posts
    edited October 2015
    THIS HAS BEEN AN ISSUE FOR 4 DAYS NOW. WHAT COULD POSSIBLY BE THE PROBLEM EA?! MAYBE IF I TYPE IN CAPS YOU'LL BE ABLE TO READ THIS AND FIX OUR GAME. WE CAN'T EVEN LOG IN. THANKS E, GEE YOU'RE THE BEST EVER. BEST FRIENDS FOR LIFE....
  • dogofwar65606
    2 posts
    edited October 2015
    Still broken...
  • morphboo785
    49 posts
    edited October 2015
    I am unable to log in too this morning after being fine since the update!

    However a message appeared before i got to enter my log in details in but im not sure what that message was as i just pressed it presuming it was the usual message that appears after you have logged in about the game not saving etc etc.

    I cannot log into any of my 3 accounts! Not impressed.
  • edited October 2015
    I was playing now, built a new building, started a quest and the game went down.
    I restartet my Android phone, my account is logged in but my progress is all lost: it introduces me to the game again with Homer... What to do?
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