I just had an hour long conversation with an ea employee. He tried some things, then, after a while i was send to a game specialist. After half an hour of trying things he seemed desperate and send le to an ea specialist. After 20 min or so my game still didnt work, not for me, not for them! He then send me an email with steps to solve another potential problem.
After doing all that was said in the email, my game still didnt work. Later today i will contact ea again with a case number and a code that i received for my particular case. So normally I can contact them directly without waiting or going thru all the troubles of contacting them.
Ill keep u posted, but it seems to be a big problem in my case
mines 22 days now and im gettin well angry fed up of waiting now for EA specialist to sort it out, all i keep gettin is progress on my case number but im deffo not seeing any progress :roll:
I'm also having this problem. It just started this morning. I was checking things out like normal, got booted out and now when I try to log in, I get to the spinning donut before the app crashes.
I too am getting the Bart screen of death. It's been like his for 5 days now and I've tried uninstalling and reinstalling. I've had limited success with this method, as in I can get into the game for one or two seconds at a time before it completely crashes again. Any word when this Bug might get fixed?
I have about the same problem here. The screen freezes during the loading, after the word "synchronising" appears. Sometimes the game will instead crash and send me to my normal cellphone screen.
Terrific. Now I'm stuck on that opening screen. The game goes to "Tap to Continue," then back to the carousel. Constantly downloading updates, many appear to repeat over and over. I was playing it on my Kindle, now I have nothing.
Game is still stuck. Ea is no help. Won't roll back game. Three weeks and nothing. Been playing since beginning. If anybody has solved this issue on own please let me know
Yup. This describes me too... Since yesterday's update I haven't gotten in once.... At this rate, the event will end and I won't get the re neducation center...
I am having an issue loading the game and I was wondering if anyone had a solution. On both my IPOD and my Android Tablet and everything seems fine at first right up until the loading doughnut stops spinning. Then it drops me back to the Android or IPOD's main menu. Since it's on 2 devices I am inclined to think it's either an issue on EA's end or a problem with my game. At any rate has anyone else encounter this and/or have a possible solution for it?
Good Morning Im haveing issues Cant play the game ,I already Uninstalled it 2 times.keeps saying i cant Connect to the server. Also when it ask for my Age I tap on the screen and it wont load.Please Help i love this game .God Bless Everyone that playes.Ill give 5 Stars when fix.
The fun of the game has been completely overshadowed by the fact that we just can't get to the game. Every update freezes the loading screen up, and I have to reboot my Kindle. There have been times where I have had to uninstall the game, and then reinstall it, a process that can take up to an hour. As I said, I love the game, but the frustration on trying to turn it on is wearing me thin.
I have been stuck at the beginning most of the day. I have spent several hours trying to contact Ea, but it appears all I can do is make forum posts. Does anyone have an email address where I can report my problem?
Stealth update broke the game. Just stuck on the update screen. All the friends I made are gunna unfriend me for not visiting their towns during the event.
Replies
After doing all that was said in the email, my game still didnt work. Later today i will contact ea again with a case number and a code that i received for my particular case. So normally I can contact them directly without waiting or going thru all the troubles of contacting them.
Ill keep u posted, but it seems to be a big problem in my case
Thanks.
Windsongbard
Stuck on loading screen, keep having to retry.
Application Tapped Out (in process.com.ea.game.simpsonto-azn) is not responding.