Here's my thinking on this. EA is running a lot of servers with their Origin service and not all of the servers cache at the same time. There seem to be servers for different parts of the world and they don't cache according to California time but according to which section of the world they're dedicated for. It would explain why some people are having problems accessing their neighbors despite having the updates. Like I said, if this is still going on tomorrow well after it's midnight in California then we'll have some major issues.
Good point. From what I've seen so far, I doubt if their servers for the US all update at the same time. I've been visited now by 12 friends but have only been able to visit 1 of those 12 (out of 90 total friends). Some of those 12 are in the US and some are not. It's aggravating for me not to be able to help out my friends when they are helping me. I'll give it a few more hours then I'm contacting EA's support.
Don't have any helpful advice but wanted to add I also can't visit friends, even those who have invited me (or that I invited) from the updated add me thread. Booooo
I think above posters are correct though that it will just take some time for origin servers catch up on whose updated
I get loads of cards but can't visit friends. (Not real ones!) you get a * load of hearts tho! I've already had over 100 and only have about 20 friends (not real ones)
Perhaps the version numbers are slightly different in different countries, so it thinks users in other countries are not on the same version? I don't know where any of my neighbors are from, but I can now visit 3/99.
I doubt. I have two towns. And can't visit one from the other
Yeah same here with regards to inability to visit neighbours as THEY ARE USING OLDER VERSION message, despite their leaving cards so clearly NOT using older version. With limited time to collect hearts this is just another annoying screw up from EA, waste of time...better just to delete app and wait a few years until game and all content gathered up in one cheaper package and released for PC like the Sims do it.
What I've noticed is that after someone has added YOU to their friends list, you can then visit their springfields. But if you added them, you cannot. This has happened consistently. If you're really trying to get hearts ASAP, you may want to go about deleting friends and accepting new requests by putting your name in one of the valentine's day threads.
What I've noticed is that after someone has added YOU to their friends list, you can then visit their springfields. But if you added them, you cannot. This has happened consistently. If you're really trying to get hearts ASAP, you may want to go about deleting friends and accepting new requests by putting your name in one of the valentine's day threads.
No, I requested to be added by several folks. Out of the five that accepted me, I was only able to visit one.
Can't visit people who have updated either. But they can visit me. Annoying!!!!!!!!!!!!
I just wish they would stop introducing a third currency every time theres a special event. It's a huge pain the *. Just leave all items at cash or donuts! I mean they introduce the scratch cards at the Kwik-E-Mart where you win cash, but 90 % of the new content is purchased through hearts. The cash is pretty much useless especially for people who maxed their level.
What I've noticed is that after someone has added YOU to their friends list, you can then visit their springfields. But if you added them, you cannot. This has happened consistently. If you're really trying to get hearts ASAP, you may want to go about deleting friends and accepting new requests by putting your name in one of the valentine's day threads.
No, I requested to be added by several folks. Out of the five that accepted me, I was only able to visit one.
I think you may have misread me. If you request someone, you cannot usually visit their town. If they request YOU and you accept, you can visit the town and get the hearts.
Mahhlon: "I think you may have misread me. If you request someone, you cannot usually visit their town. If they request YOU and you accept, you can visit the town and get the hearts."
This isn't true, I accepted requests from people and I can't visit their towns. So that's not really the problem/solution.
I went to the Valentine Neighboors(with update) thread and added two people. One of them is already a friend, can't visit. Another accepted my friend request, still no luck. I guess it's another server problem.
That happened to me too. Added people from that thread, and can't visit them. Have rebooted a few times. Hopefully there are just delays on the servers
I've had at least 20 friends visit me so far. I've tried to visit the people who have visited me however, I can only visit 3 out of my 100 friends. Note: I have not updated my iOS yet. My question is are people going to the App Store and doing the app update or are they just opening up the game and getting an update and think that's all they have to do? I can't remember but for the Christmas update I think all we had to do was start the game and we got the update automatically. I just don't understand why people can visit me but I can't visit them. I'm grateful for all the hearts but I wish I could return the favor.
Yup, this is happening to me. Very annoying because my friend can go on my Springfield and do stuff but I can't go on anyone else's. I hope this is fixed soon because I am frustrated.
Relax folks, the servers are just being slow because it's a brand new update and there are literally MILLIONS of people downloading the update right now, each of which is a couple hundred megabytes, and on top of that it has to do all the tracking of people's app versions, and more.
Slowly but surely more and more towns that I previously was blocked from are now one by one each letting me in. Just have a tiny bit of patience. EA has had a lot of unacceptable bugs, but this ain't one of them. This is simply a very temporary very short term slowdown of just one single new feature because millions of people are in the processof getting served updates right now. This is an entirely reasonable situation to expect. By this time tomorrow I bet the VAST majority of updated app towns will allow you in.
Replies
Good point. From what I've seen so far, I doubt if their servers for the US all update at the same time. I've been visited now by 12 friends but have only been able to visit 1 of those 12 (out of 90 total friends). Some of those 12 are in the US and some are not. It's aggravating for me not to be able to help out my friends when they are helping me. I'll give it a few more hours then I'm contacting EA's support.
I think above posters are correct though that it will just take some time for origin servers catch up on whose updated
I doubt. I have two towns. And can't visit one from the other
I have an ipod3, which won update to IOS6 or 6.1.
It still loaded the update and let me in.
No, I requested to be added by several folks. Out of the five that accepted me, I was only able to visit one.
I just wish they would stop introducing a third currency every time theres a special event. It's a huge pain the *. Just leave all items at cash or donuts! I mean they introduce the scratch cards at the Kwik-E-Mart where you win cash, but 90 % of the new content is purchased through hearts. The cash is pretty much useless especially for people who maxed their level.
I think you may have misread me. If you request someone, you cannot usually visit their town. If they request YOU and you accept, you can visit the town and get the hearts.
This isn't true, I accepted requests from people and I can't visit their towns. So that's not really the problem/solution.
That happened to me too. Added people from that thread, and can't visit them. Have rebooted a few times. Hopefully there are just delays on the servers
I've had at least 20 friends visit me so far. I've tried to visit the people who have visited me however, I can only visit 3 out of my 100 friends. Note: I have not updated my iOS yet. My question is are people going to the App Store and doing the app update or are they just opening up the game and getting an update and think that's all they have to do? I can't remember but for the Christmas update I think all we had to do was start the game and we got the update automatically. I just don't understand why people can visit me but I can't visit them. I'm grateful for all the hearts but I wish I could return the favor.
That'll be me. And same here - cant even visit a new add.
Slowly but surely more and more towns that I previously was blocked from are now one by one each letting me in. Just have a tiny bit of patience. EA has had a lot of unacceptable bugs, but this ain't one of them. This is simply a very temporary very short term slowdown of just one single new feature because millions of people are in the processof getting served updates right now. This is an entirely reasonable situation to expect. By this time tomorrow I bet the VAST majority of updated app towns will allow you in.