Getting the Redwood to work

MrPMPisBeefy · February 18, 2016 5:12PM

Did you tap the hammer thing to upgrade the tree? I didn't know I had to do that the first time. I just cleared the thumbs and waited. And nuthin' happened. Then I tapped the hammer and got the actual "upgrade" to take effect, and the next task popped up.

IckabodSchrek · February 18, 2016 5:56PM

^What ForumNerds said. Also the only place the tasks show up is through the icon in the lower left corner.

MrPMPisBeefy · February 18, 2016 6:00PM

Yeah I upgraded yesterday. Sent my two characters on their task for fertilizer and collected this morning. I sent them on a second round of fertilizer. The next time I logged in I saw there was an in game update and since then I can't send characters on tasks there. I have 20/40 fertilizer for level 2. That's it. Lol. My tree is going to be so short of it can't get more fertilizer. I click on he redwood task in the job book and it takes me to the tree but the task box is empty.

devilhunt1449 · February 18, 2016 6:10PM

You haven't accidentally sent the characters on another job by mistake?

LPNintendoITA · February 18, 2016 6:19PM

remember to go to KL or friend town and back in case it doesn't work cause maybe the level up screen is stuck it happened to me too and doing that made it appear

autosync · February 19, 2016 2:42AM

Same problem tried restart, log out ,KL, other town ,even a fresh install on another phone still no characters to send on this task . all characters are free. never had this problem before .

IckabodSchrek · February 19, 2016 2:47AM

Has anyone tried storing the tree and then bringing it back out?

autosync · February 19, 2016 3:06AM

Sorry hoarder. Cant store this. Message

IckabodSchrek · February 19, 2016 3:22AM

Do any of the characters have yellow tasks that maybe need to be completed first? If that's not it I'm out of ideas.

autosync · February 19, 2016 3:31AM

None of the 3 characters needed in level 2 have yellow tasks.

jen0912 · February 19, 2016 4:29AM

Same thing is happening to me. I bought Jesse just for this update and now he can't go there... Tried visiting friends and KL. not happy

kakohomer · February 19, 2016 4:42AM

MrPMPisBeefy wrote:

Yeah I upgraded yesterday. Sent my two characters on their task for fertilizer and collected this morning. I sent them on a second round of fertilizer. The next time I logged in I saw there was an in game update and since then I can't send characters on tasks there. I have 20/40 fertilizer for level 2. That's it. Lol. My tree is going to be so short of it can't get more fertilizer. I click on he redwood task in the job book and it takes me to the tree but the task box is empty.

Same here. Sent Homer and Blue Haired Lawyer twice to get 40 fertilizers (don't have Jesse). Opened the game to complete part 2, my fertilizers disappeared. Now redwood menu is blank, says 0/40 fertilizers and no more tasks. No upgrade hammer. Going to KL or friends menu didn't help.

I've contacted EA, they've said the tree was limited time iten (???) and will not upgrade anymore. :roll:

My only option for now is spend 60 donuts to skip part 2. Poor redwood, will never grow up.

IckabodSchrek · February 19, 2016 4:59AM

@kakohmer: What EA told you is at best crazy, cuz we just got the tree, and unless one paid a hefty amount of donuts to rush the upgrade, most of us are still in the process of upgrading it.

Wait until later in the day, maybe someone else has had more luck with this issue, sounds like it needs a patch.

kakohomer · February 19, 2016 5:26AM

@Ickabod - yeah, I've said that to tech guy. So he said to wait and contact again later if is needed. I'm not worried, since is not limited time. Waiting for a fix. Thanx for your advice.

a_jmp0001498 · February 19, 2016 7:17AM

Had the same issue, contacted EA and the only fix was to roll back the game to before the event started. Only time will tell if it gets stuck again.

Only odd thing I had was yesterday gill popped up and mentioned a sale but nothing more, may be connected.

Linkwick · February 19, 2016 3:05PM

Having the same issue, however pretty sure I know the cause of mine.

I think the problem may lie with the way that sending quests have changed. Previously, for example, if you had 5 of 6 done, you could still send everyone possible to do the task (and so potemtially get a jump-start on the next set).
For this Redwood quest, once you reach 5/6, you can only send 1 person, not everyone that could do the task before.

I stored some buildings to get characters off the task so I could use them elsewhere. I'm now that many short of finishing this part. I'm guessing the game thinks I've done all 6 parts (even though they may have only STARTED the task, not FINISHED it) so I don't need to send any more people there.

I suggest that people let these Redwood tasks finish in full, until EA fix the issue.
(Really hope they don't try to roll back my game - can't be bothered re-doing Monieail again this week!!)

MrPMPisBeefy · February 19, 2016 5:13PM

I tried storing the blue haired lawyer. It didn't change anything for me. I have also attempted what others have said as well. I will try and contact EA. I'll let y'all know how that goes. :roll:

Annathewicked · February 19, 2016 5:17PM

kakohomer wrote:

MrPMPisBeefy wrote:

Yeah I upgraded yesterday. Sent my two characters on their task for fertilizer and collected this morning. I sent them on a second round of fertilizer. The next time I logged in I saw there was an in game update and since then I can't send characters on tasks there. I have 20/40 fertilizer for level 2. That's it. Lol. My tree is going to be so short of it can't get more fertilizer. I click on he redwood task in the job book and it takes me to the tree but the task box is empty.

Same here. Sent Homer and Blue Haired Lawyer twice to get 40 fertilizers (don't have Jesse). Opened the game to complete part 2, my fertilizers disappeared. Now redwood menu is blank, says 0/40 fertilizers and no more tasks. No upgrade hammer. Going to KL or friends menu didn't help.

I've contacted EA, they've said the tree was limited time iten (???) and will not upgrade anymore. :roll:

My only option for now is spend 60 donuts to skip part 2. Poor redwood, will never grow up.

I'd contact them again - what you were told was Bologna.... they should be able to help. Persistence is super necessary with them

IckabodSchrek · February 19, 2016 5:24PM

@Linkwick: Thanks for the info, I'm going to watch the count carefully as I don't want mine getting stuck. Good Luck to all with this problem, keep after EA, and keep us posted.

autosync · February 21, 2016 1:22AM

Come on EA still waiting for a fix

LPNintendoITA · February 21, 2016 6:22AM

a_jmp0001498 wrote:

Had the same issue, contacted EA and the only fix was to roll back the game to before the event started. Only time will tell if it gets stuck again.

Only odd thing I had was yesterday gill popped up and mentioned a sale but nothing more, may be connected.

gil is part of the questline but does NOT offer anything this time

Treehugger Lisa Pt. 4

Treehugger Lisa: I'm sorry, redwood tree. I should have never planted you again. Thanks to me, you're doomed to be gated or chopped up.
Gil: Not exactly! Gil Gunderson to the rescue!
Treehugger Lisa: Sorry, Gil, but I don't need any second-rate premium decorations at sale prices that are barely different than the original price.
Gil: I'm not selling anything! I'm here to help you defeat the rich people. Because as they say: if you can't join em, beat em!
Treehugger Lisa: How in the world are you gonna help me?
Gil: With over 10 years experience as a terrible real estate agent, I know a thing or two about what makes a property undesirable to buyers.

Getting the Redwood to work

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