My other half has a bug with the tree quest line as well. Contacted EA so just have to sit and wait.
Its on lvl 3 where you have to send Mayor Quimby to task. Managed to get through 40/60 bags of fertilizer but now there's no option to send him on task again. When you click the tree there's no option to pick him (or Jesse) to get fertilizer or anything. Booooooooo
Having the same issue, however pretty sure I know the cause of mine.
I think the problem may lie with the way that sending quests have changed. Previously, for example, if you had 5 of 6 done, you could still send everyone possible to do the task (and so potemtially get a jump-start on the next set).
For this Redwood quest, once you reach 5/6, you can only send 1 person, not everyone that could do the task before.
I stored some buildings to get characters off the task so I could use them elsewhere. I'm now that many short of finishing this part. I'm guessing the game thinks I've done all 6 parts (even though they may have only STARTED the task, not FINISHED it) so I don't need to send any more people there.
I suggest that people let these Redwood tasks finish in full, until EA fix the issue.
(Really hope they don't try to roll back my game - can't be bothered re-doing Monieail again this week!!)
That is exactly the bug!
I interrupted snake once and then it just jammed at 230/240 on level 7.
Nothing cleared it.
As I was only one bag short in the end I reluctantly paid 15 donuts to skip to level 8 and it's all back on track now.
I have this problem as well. I accidentally canceled a Redwood task (by placing Quincy in storage). Afterward, I was able to re-send him on the task, but once that was complete, I get am not able to complete the final task to move to the next level.
No fix for the tree in Casino update for me. Still stucked in part 2. Had no time to contact EA these days and I don't know if is a good idea to ask for a rollback with an ongoing event. I'll wait a little more.
just wanted to say that i had the same problem. It started early today when Barney ended his job on the tree, the list of jobs become empty. I joined the EA support chat and asked for a rollback, now everything is back to normal.
Looks like a rollback is the only way out of this situation (besides paying 30 donuts)
Looks like a rollback is the only way out of this situation (besides paying 30 donuts)
...For now.
It should be quite easy to fix how the game registers that you've done all the tasks so you don't overshoot:
*They could program all tasks to end once that tree level is done.
*They could make each fertiliser "fertiliser - *level*" rather than a generic item that would roll over to the next level-up. That way, even if you earnt more it wouldn't help the next level anyway.
There's 2 methods off the top of my head right there.
Obviously the programmers are busy with this event's fixes ATM, but hopefully they fix the underlying issue soon. I ain't resetting back a fortnight just for this - Support took long enough to get back to me, just to tell me to post in the forums (*facepalm*).
I logged off my iPad and tried on iPhone. Same issue. It seems there is a certain issue where they force that you can't earn extra and the code bugs out. It seems a little inconsistent - I seem to recall a similar situation earlier on but it would allow me to send just enough to finish but not more.
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Its on lvl 3 where you have to send Mayor Quimby to task. Managed to get through 40/60 bags of fertilizer but now there's no option to send him on task again. When you click the tree there's no option to pick him (or Jesse) to get fertilizer or anything. Booooooooo
That is exactly the bug!
I interrupted snake once and then it just jammed at 230/240 on level 7.
Nothing cleared it.
As I was only one bag short in the end I reluctantly paid 15 donuts to skip to level 8 and it's all back on track now.
So let the fertiliser tasks finish !!!!!!!!!
Looks like a rollback is the only way out of this situation (besides paying 30 donuts)
It should be quite easy to fix how the game registers that you've done all the tasks so you don't overshoot:
*They could program all tasks to end once that tree level is done.
*They could make each fertiliser "fertiliser - *level*" rather than a generic item that would roll over to the next level-up. That way, even if you earnt more it wouldn't help the next level anyway.
There's 2 methods off the top of my head right there.
Obviously the programmers are busy with this event's fixes ATM, but hopefully they fix the underlying issue soon. I ain't resetting back a fortnight just for this - Support took long enough to get back to me, just to tell me to post in the forums (*facepalm*).
I have a iPad and I have not had this issue.
What device are you using to play tsto?
Maybe that will play some role as well.
I'm using an iPad and my tree is stuck at level 2.
This glitch is still active!
I am stuck at 230/240 fertilizers for more than a week now. Not able to progress...
Edit: Did anybody get a fix on this without a rollback or paying with donuts?