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Can't Play: Game Stuck At Loading Screen

Replies

  • judyoctuam
    8 posts Member
    edited December 2015
    I'm also can't get in,anyone any advice at all greatly appreciate it.
  • TyroCat
    16 posts
    edited December 2015
    I haven't been able to get into the game at all since late last night. I'm at the login screen, tapping to continue, the pink donut spins a bit and then I get booted out of the game.
    Anyone else having this problem?
  • tylerbo738
    1 posts
    edited January 2016
    I still can't play it says can't find server
  • packergand176
    1 posts
    edited January 2016
    I am stuck at the beginning with Homer in the nuclear power plant. I have played this game for over a year with no problems. I have tried rebooting, logging out and logging back in and nothing helps. I have searched for a solution and there are tons of other people in the same boat but no one suggests a solution. Please help!
  • ellyzimo_02
    1 posts
    edited January 2016
    Same here. I've been stuck to the loading screen for a day now. For a few days I've had problems on longer time of laoding, now it can;t get in to the server at all! Hopefully there's a fix that comes as soon as possible.
  • ryanmeyer
    2 posts
    edited February 2016
    My game has been stuck for 2 days now. I can't get past the login screen. I have tried reinstalling the app and logging out but nothing works. Is there a fix or update to fix this. Any one else having the same issue?
  • fulwilers168
    3 posts
    edited February 2016
    I can't get past the login screen either... 2 full days now. Crashes every time on my iPad or iPhone - yes I have a strong internet connection. Anyone have a solution?
  • crodf20
    99 posts Member
    edited February 2016
    Since Saturday morning I haven't been able to get through the login screen. The donut spins, spins and then it redirects me to the home screen. I talked to EA on Twitter and according to them "there seems to be a problem for some accounts, but not all players" that's why you're receiving visits.

    I've also talked to them through the help center and also a guy told me that there's a bug they're trying to fix... The ironic part is that they're asking for my mayhem ID to see what's going on and since I can't enter the game, I can't find a way to get the number... really disappointed. They know about this and seems they're doing nothing cause "specialists are working in the issue" sounds to me like a lame excuse to get rid of me once I contacted them.

    Bad, bad, bad. Shame on EA.
  • ategethoff88
    3 posts
    edited February 2016
    This is a load of crap. Haven't been able to get to the game for going on four days. Obviously I'm not the only one. EA should make some kind of announcement via the forums to explain what's going on.

    Pathetic.
  • Constantine84
    36 posts Member
    edited March 2016
    I got the same Problem. Every time i start TSTO it stucks on the loading Screen "cannot connect to the Server". I have been having this Problem since few weeks.

    dont know what to do. Game also crashes when i visit my neighbours
  • hawkeye6988
    1 posts
    edited April 2016
    I am running into an issue where it is saying I do not have enough space to do an update to the game. However i have been deleting apps and i have 1.2 gigs available. How much more space could it need? Or is there a bigger issue? Why are the downloads so big?!
  • kb9tkq539
    1 posts
    edited April 2016
    My Simpsons keeps telling me not enough space but I have over 8gb available. What is the problem with the game?
  • dkirouac78136
    5 posts Member
    edited May 2016
    I am running into an issue where it is saying I do not have enough space to do an update to the game. However i have been deleting apps and i have 1.2 gigs available. How much more space could it need? Or is there a bigger issue? Why are the downloads so big?!

    I've been having the same issue for the past week. Sometimes for whatever reason it'll work and sometimes it won't.

    Also it gets stuck after the opening credits to a blank screen, I have to restart the game multiple times before it works.

    It does it both on my phone and tablet, both Android (Nexus 5 and Galaxy Tab S 10.1)
  • deHamste
    1 posts
    edited May 2016
    same Problem like "dkirouac78136" ... :S
    since 0800 GMT+1 i cant login into the game; restarts and Reinstall didnt help.........................................................

    is there a chance to check a bann of my nick/mail?!
  • NeoAscended
    12 posts Member
    edited May 2016
    Anyone else having issues connecting to the server after the update this morning? I logged in and there was one update and after that I keep getting a cannot connect to server. I have closed the game several times, rebooted my phone, and tried switching between data and wifi. Nothing seems to work. EA Please fix this soon
  • edited May 2016
    Having the same problem, if i delete the game and reinstall it, i can log into the game but gets disconencted after a few secs.
    After that i keep getting the disconnected try to log in in X secs... and keeps getting back to that screen in an endless loop.
    Anyone else having issues connecting to the server after the update this morning? I logged in and there was one update and after that I keep getting a cannot connect to server. I have closed the game several times, rebooted my phone, and tried switching between data and wifi. Nothing seems to work. EA Please fix this soon
  • matanui542
    1 posts
    edited May 2016
    As of today I have the same problem as everyone else in this thread. I cannot log in at all anymore. Just endless synchronization, until it eventually fails and I see the Bart screen, wich says ''Man, i hate this screen''. Im playing the wild west update.
  • IckabodSchrek
    5912 posts Member
    edited May 2016
    matanui542 wrote:
    As of today I have the same problem as everyone else in this thread. I cannot log in at all anymore. Just endless synchronization, until it eventually fails and I see the Bart screen, wich says ''Man, i hate this screen''. Im playing the wild west update.

    I just got off the phone with a Tech from EA. There's suppose to be ".....a patch to fix ....this afternoon." They're in the Pacific time zone, so hopefully we will all be back tapping soon.
    DeesToonTown in Crawl to the Finish #The Grumple Is Free!
  • claude24hrs
    12 posts
    edited May 2016
    matanui542 wrote:
    As of today I have the same problem as everyone else in this thread. I cannot log in at all anymore. Just endless synchronization, until it eventually fails and I see the Bart screen, wich says ''Man, i hate this screen''. Im playing the wild west update.

    I just got off the phone with a Tech from EA. There's suppose to be ".....a patch to fix ....this afternoon." They're in the Pacific time zone, so hopefully we will all be back tapping soon.

    Probably that my game will be playing once again without error issues.
  • marytmora
    1 posts
    edited May 2016
    I just got off the phone with a Tech from EA. There's suppose to be ".....a patch to fix ....this afternoon." They're in the Pacific time zone, so hopefully we will all be back tapping soon.

    Well let's just sit and wait then! :?
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