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Game force closing when visiting friends town

powella82 wrote:
Hi, is there a known bug again with visiting friends towns? I'm playing on an iPhone updated to the newest version. When ever I visit friends towns I can literally only visit one or two towns before my game force closes. This happened on the last event too. Very frustrating when you have to then reload the game each time. I also got fed up of trying to visit them so it then limits the amount of materials you can collect from tapping on the villisns/robots. I've cleared my background apps from the home screen, I have deleted and re installed the app but nothing seems to work. Help!

This is a known bug reported by a number of users. You don’t provide detailed specifics about the device you’re using, but the problem seems more common with older devices that have limited memory. Beyond the steps you’ve already taken, I don’t think there’s much more you can do. I haven’t seen a workaround or solution posted here. You can always try contacting EA directly, of course.

Replies

  • mortal323
    15 posts Member
    edited August 2016
    I'm having the same issue. I have iPhone 6 + with plenty of memory space. Also with every new update. Can't figure out why my game keeps crashing. Very frustrating..
  • KrustyBrand
    15340 posts Member
    edited August 2016
    mortal323 wrote:
    I'm having the same issue. I have iPhone 6 + with plenty of memory space. Also with every new update. Can't figure out why my game keeps crashing. Very frustrating..

    How much free memory is “plenty”?
  • cokewithvanilla
    55 posts Member
    edited August 2016
    Tapped Out is honestly the least stable Android game i've played and I've been playing it since Day 1. Shame they haven't been able to figure it out. Even crashes on Note 3 and Note 4 which have plenty of RAM & Storage remaining.
    Post edited by Unknown User on
  • mortal323
    15 posts Member
    edited August 2016
    mortal323 wrote:
    I'm having the same issue. I have iPhone 6 + with plenty of memory space. Also with every new update. Can't figure out why my game keeps crashing. Very frustrating..

    How much free memory is “plenty”?


    26gb lol... Yeah I need more space ?
  • KrustyBrand
    15340 posts Member
    edited August 2016
    mortal323 wrote:
    mortal323 wrote:
    I'm having the same issue. I have iPhone 6 + with plenty of memory space. Also with every new update. Can't figure out why my game keeps crashing. Very frustrating..

    How much free memory is “plenty”?

    26gb lol... Yeah I need more space ?

    Yeah, I guess that should be enough.....
  • powella82
    2 posts Member
    edited August 2016
    I'm playing on an iPhone 6+ With the most recent apple update. I have 20.6GB of storage remaining (one of the main reasons I got the larger storage iPhone was because I kept getting fed up of not being able to do all the tapped out updates without deleting lots of my storage content!!) I tried visiting my friends towns again today and it crashes after every visit, I deleted and re installed the app again which took forever as I had to re install the most recent tapped out update that I had already previously downloaded! This is my one and only gripe with this game, it's been happening over two events now which has slowed down gaining parts to progress in the events so fingers crossed they sort it out soon.
  • IckabodSchrek
    5912 posts Member
    edited August 2016
    powella82 wrote:
    I'm playing on an iPhone 6+ With the most recent apple update. I have 20.6GB of storage remaining (one of the main reasons I got the larger storage iPhone was because I kept getting fed up of not being able to do all the tapped out updates without deleting lots of my storage content!!) I tried visiting my friends towns again today and it crashes after every visit, I deleted and re installed the app again which took forever as I had to re install the most recent tapped out update that I had already previously downloaded! This is my one and only gripe with this game, it's been happening over two events now which has slowed down gaining parts to progress in the events so fingers crossed they sort it out soon.

    I noticed that you've been playing since 2012? Do all your neighbor's have really large towns. I know this is a sad suggestion because the game should NOT be crashing, but maybe try adding a few new neighbors with smaler towns for the event just to see if that's the issue? I had this problem with iPad Air up until the latest update, so hopefully there's a fix soon.
    DeesToonTown in Crawl to the Finish #The Grumple Is Free!
  • iggymbm
    14 posts Member
    edited August 2016
    Same issue here can we get a fix
  • ShadyLady876
    510 posts Member
    edited August 2016
    This has started for me today, fine yesterday, all that changed is the beginning of Act 2 in game.

    Added: I can get into lower level towns only. Minority of my friends. Barely made the last prize in Act 1 so I need to be doing all friends every day.

    Update: seems to be working for me again.
    Post edited by Unknown User on
  • Echo0006
    665 posts Member
    edited August 2016
    Never had this force closing problem ever until today. Been using an iPhone 4 with only like 200MB space left lol :D
  • lukeout007
    727 posts Member
    edited August 2016
    I've had this issue in various capacities for years. I'm almost certain it has to do with the town you're visiting and not with your phone/game. I think if a friends town has too many items it makes the game crash. I've been paying attention to when/who I was visiting for awhile. Finally went in a few days ago and deleted all the people who's towns usually make my game crash. No issues since.
  • malvinasingh
    6 posts
    edited September 2016
    I got the same issue. Playing on a iPhone 6+ with lots of memory. I can visit friends who has small towns tho but most of them doesn't...
  • gss16
    11 posts Member
    edited September 2016
    EA told me they would have to reset my game back to a date provided by me. BUT I would lose ALL progress on the game since that date.! Are they kidding me? That is ludicrous! My game started kicking me out back in July!
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