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anyone else had problems logging in today?

I'm currently having the same problem. Hoping that it will magically fix itself for me too I guess as it doesn't look like anyone else is having it. Hope you continue to be able to log in.
fast2shadow2 in Crawl to the Finish

Replies

  • Muhsterino
    4489 posts Member
    edited August 2016
    I had a problem getting into the game this morning (about 7.15am UK time). I has a message saying that I had been logged out of the game, although I had left it last night logged in. I had to try about 3 times before I got in. Hope everyone will be able to play today, that's quite bad that you couldn't play for such a long time OP. :( GL Hypno on trying to get into your game too.
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  • fastshadow2
    5466 posts Member
    edited August 2016
    this is what i got from EA about this issue after it started again this morning

    scenario 2 worked this time

    After reviewing your case history, I would like to ask you to complete the following steps in order to fix your issue:

    Scenario 1:

    - please access http://forum.ea.com/eaforum/categories/show/233.page
    - enter your Origin account details
    - even if you see an error or page is not loading properly, please close that page (no need to close the entire browser)
    - copy and paste the link: http://forum.ea.com/eaforum/categories/show/233.page
    - check if you can see your ID in the top right corner, as you need to be already logged in

    Scenario 2:

    - please access http://forum.ea.com/eaforum/categories/show/233.page
    - you might be redirected to: https://profile.ea.com/myprofile.do
    - just enter your Origin account details again
    - the page wont look like a forum, but you will see your account details
    - please close that page (please do not log out)
    - copy and paste the link: http://forum.ea.com/eaforum/categories/show/233.page
    - check if you can see your ID in the top right corner

    Once these have been done and if the issue persists, please reply to this email with an update and I will be informed of the ongoing issue.

    good luck!
    fast2shadow2 in Crawl to the Finish
  • Mr_Martypants
    37 posts Member
    edited August 2016
    this is what i got from EA about this issue after it started again this morning

    Is EA suggesting that we contact them about this?

    My problem is only happening on my tablet my phone works just fine. That makes me think that EA is banning certain devices, or more specifically certain OSs. My tablet is a Lenovo running RemixOS, my phone is a stock Samsung.

    Here's a quick update: My Ipad can't get in either. I haven't played TSTO on the pad for a long time and I can see it trying update between hitting the retry button on the "Ugh, Not this screen again" splash

    Even more unnecessary info: I uninstalled TSTO on my Lenovo and reinstalled it. Now it is acting like the iPad, trying to update between Cannot Connect to Server screens
    Post edited by Unknown User on
  • edited August 2016
    Yes, I been getting the "Cannot connect to server" Bart Simpson Screen....Since 2pm Chicago time!?!
  • Windsongbard
    2 posts
    edited August 2016
    Yes, I started having issues about 2:45 pm PST. That's a ROBOT SMASHING TIME!!! Although I still can't log in now which is about 2 hours later. At least I have everyone working on the event and quests that I can. I hope this causes them to either extend the event or at least give out some bonus Robot Parts, Chronitons, and maybe even some donuts.
  • mrsluckyzl
    11 posts Member
    edited August 2016
    I can't log into my game, my husband plays and logged into his game with no problems. I haven't been able to log in since 2pm California time. I get can not connect to server message. :(
  • KrustyBrand
    15340 posts Member
    edited August 2016
    For people posting here on this subject, the topic has been more extensively discussed over on the General Discussion forum; see here:

    http://forum.ea.com/eaforum/posts/list/10416758.page

  • 4junk3000
    5278 posts Member
    edited September 2016
    I've heard rumor of a DDoS attack today for EA. Don't know if that's true, but would lock people out for sure.

    I had some crashes today that required a force quit and restart before the game would connect again. So try that first if you haven't.
    "You're the most negative person I've ever seen on here. Constantly."
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