@Annathewicked can you please explain how I go to BBB over this? Do I report somewhere on iTunes too? I've never had to do this for an on-line game but after the past 2 weeks I'm not letting this go. I am way too poor for this, fixed income and this game was my "treat" don't go out to dinners, don't drink, I am such a fool.
MolzPink and I each bought two just for the multiplier. And between the two of us, we've literally spent thousands of dollars on this game. This had better be a mistake.
@Annathewicked can you please explain how I go to BBB over this? Do I report somewhere on iTunes too? I've never had to do this for an on-line game but after the past 2 weeks I'm not letting this go. I am way too poor for this, fixed income and this game was my "treat" don't go out to dinners, don't drink, I am such a fool.
You can google their website - then search out electronic arts- california- file the complaint
Signed. I felt like this was like the tennis courts that used to be craftable - they didn't remove the multiplier for those after they removed the option to craft them. Plus, these actually cost donuts to purchase!
Signed. I purchased in good faith, all 5 of the beach hideaways. I then went through the grinding process to upgrade them all. My multiplier dropped from 303.9% to 228.9%, a net loss of 75%. Either return the 200 donuts or add back the 75% you removed. Is it really worth upsetting this many loyal players?
Signed. Plus, is it my imagination or did they change leveling from one million to ten million? I so would NOT have dropped 200 donuts on those eye-sores if I knew that change was coming.
Just went to the contact ea page, filled out their erediculous survey of questions, added
"I am extremely angry at the bait and switch tactics used by EA and developers in TSTO Hidaway Beach properties. I paid, through iTunes, who I'll also be contacting, for donuts the games premium currency of almost 200 donuts to buy the premium items. They were to have 20% multipliers and cost 40 donuts each. I would never have spent my money for what they have become! The only reason I bought them was that %. I strongly believe our money needs to be returned. I will be taking this issue to iTunes, Capital One Bank, and the BBB
What you have done is unscrupulous and illegal. You sold a product with a said description then after purchase changed the item to something we would not have bought to begin with.
Either refund our monies or return the items to their previous description for which they were purchased under.". In the "further feedback" field, hit Submit and guess what!!! Page locked up and only said "This page can not be found".
Replies
MolzPink and I each bought two just for the multiplier. And between the two of us, we've literally spent thousands of dollars on this game. This had better be a mistake.
Typical EA.
You can google their website - then search out electronic arts- california- file the complaint
Not your imagination. When it rains, it pours.
"I am extremely angry at the bait and switch tactics used by EA and developers in TSTO Hidaway Beach properties. I paid, through iTunes, who I'll also be contacting, for donuts the games premium currency of almost 200 donuts to buy the premium items. They were to have 20% multipliers and cost 40 donuts each. I would never have spent my money for what they have become! The only reason I bought them was that %. I strongly believe our money needs to be returned. I will be taking this issue to iTunes, Capital One Bank, and the BBB
What you have done is unscrupulous and illegal. You sold a product with a said description then after purchase changed the item to something we would not have bought to begin with.
Either refund our monies or return the items to their previous description for which they were purchased under.". In the "further feedback" field, hit Submit and guess what!!! Page locked up and only said "This page can not be found".
Unbelievable. Gonna keep trying.