Ok guys so I saw this on an ea answers thread and it worked for me. Turn off your device's wifi in your settings, then open Tapped Out. For me this triggered an in-game download and then I finally had the quests triggered and the orange trees, etc. even after hard closing the app, turning my wifi back on, and starting up the game again. So far so good after hours of frustration. I hope this helps you all too.
Yeah don't count on the support guys for help.
Just keep going from support guy to support guy until you find one who gets it. I've had to do that a few times. Most of them follow their script and know nothing about the game. They are as useless as my Internet provider's support line. The support guys are probably outsourced minimum wage people who don't even own a mobile device.
The last time I had contacted support was the bug where donuts disappeared randomly. I started a support chat 5 or 6 times in 3 days. A few told me "we have to restore your account from a backup" and eventually one guy told me "oh yeah this is happening to many people, how many donuts did you lose?" and I told him, and he gave them to me right there and then.
Ok guys so I saw this on an ea answers thread and it worked for me. Turn off your device's wifi in your settings, then open Tapped Out. For me this triggered an in-game download and then I finally had the quests triggered and the orange trees, etc. even after hard closing the app, turning my wifi back on, and starting up the game again. So far so good after hours of frustration. I hope this helps you all too.
Got the same problem on my iPad - as soon as I try to store something the game crashes. Plus got the
THOH startup screen but it doesn't start any new content.
Ok guys so I saw this on an ea answers thread and it worked for me. Turn off your device's wifi in your settings, then open Tapped Out. For me this triggered an in-game download and then I finally had the quests triggered and the orange trees, etc. even after hard closing the app, turning my wifi back on, and starting up the game again. So far so good after hours of frustration. I hope this helps you all too.
Thank you. It worked.
How does a download start if WiFi is off? I just get the error screen for no connection
Ok guys so I saw this on an ea answers thread and it worked for me. Turn off your device's wifi in your settings, then open Tapped Out. For me this triggered an in-game download and then I finally had the quests triggered and the orange trees, etc. even after hard closing the app, turning my wifi back on, and starting up the game again. So far so good after hours of frustration. I hope this helps you all too.
This didn't do anything at all except use up mobile data in the game...
Tried with both wifi and mobile data off... and it just did the bart screen thing. Turned back on, and back to the non-event game.
Ok guys so I saw this on an ea answers thread and it worked for me. Turn off your device's wifi in your settings, then open Tapped Out. For me this triggered an in-game download and then I finally had the quests triggered and the orange trees, etc. even after hard closing the app, turning my wifi back on, and starting up the game again. So far so good after hours of frustration. I hope this helps you all too.
I actually uninstalled and reinstalled 5 times and this finally solved the problem. I am using an android device. Strange that turning of my WiFi is all it took!
Thank you, I was getting real close to shutting it off for the night and trying again tomorrow!
Replies
Just keep going from support guy to support guy until you find one who gets it. I've had to do that a few times. Most of them follow their script and know nothing about the game. They are as useless as my Internet provider's support line. The support guys are probably outsourced minimum wage people who don't even own a mobile device.
The last time I had contacted support was the bug where donuts disappeared randomly. I started a support chat 5 or 6 times in 3 days. A few told me "we have to restore your account from a backup" and eventually one guy told me "oh yeah this is happening to many people, how many donuts did you lose?" and I told him, and he gave them to me right there and then.
It's a lottery.
Thank you. It worked.
THOH startup screen but it doesn't start any new content.
How does a download start if WiFi is off? I just get the error screen for no connection
This didn't do anything at all except use up mobile data in the game...
Tried with both wifi and mobile data off... and it just did the bart screen thing. Turned back on, and back to the non-event game.
Sending my guys on 8h now. Done done done.