here is the link to contact EA and get a refund on your beach hideaways!
October 5, 2016 9:30AM
edited October 2016
I can't find it with this new forum...it's a maze 
i want to complain about the beach hideaway thing to as many places as possible - EA, Apple, The Department of Consumer Affairs (bait and switch tactics are illegal), whoever!
please someone provide some links so that everyone from this forum can complain in unity....the petition thread will not do anything at all, apart from promote slacktivism
EDIT:
here is the link - https://help.ea.com/en/the-simpsons/the-simpsons-tapped-out/
i want to complain about the beach hideaway thing to as many places as possible - EA, Apple, The Department of Consumer Affairs (bait and switch tactics are illegal), whoever!
please someone provide some links so that everyone from this forum can complain in unity....the petition thread will not do anything at all, apart from promote slacktivism
EDIT:
here is the link - https://help.ea.com/en/the-simpsons/the-simpsons-tapped-out/
Post edited by chrisgyo on
0
Howdy, Stranger!
Replies
A. Informal Negotiations/Notice of Dispute. You and EA agree to first attempt to negotiate any Dispute informally for at least 30 days before initiating arbitration. Such informal negotiations commence upon receipt of written notice from one person to the other (“Notice of Dispute”). Notices of Dispute must: (a) include the full name and contact information of the complaining party; (b) describe the nature and basis of the claim or dispute; and (c) set forth the specific relief sought ("Demand"). EA will send its Notice of Dispute to your billing address (if you provided it to us) or to the email address you provided to us. You will send your Notice of Dispute to: Electronic Arts Inc., 209 Redwood Shores Parkway, Redwood City CA 94065, ATTENTION: Legal Department.
Also if you live inside the U.S. it is also your right to contact the Federal Trade Commission to report any deceptive or fraudulent sales tactics. They have a website for you to do so.
These are your rights as a consumer.
I have put in a kind request for a refund due to missing content via https://help.ea.com/en/the-simpsons/the-simpsons-tapped-out/
let me know if there is anywhere else i can complain to as well
the sales tactics used by EA to sell these Beach Hideaways was illegal
Can you only do this if you live in USA?
it would be great if they contacted EA after receiving so many complaints
At 10 million a level, the multiplier is just shy of useless now. Even if they restored it, it wouldn't help me in the slightest. They never even offered us the beach houses if they knew they were about to pull the plug on farming.
yea it's for US citizens, I'm sure your country has something similar.
What topic should we pursue in this?
Agreed. I 'signed' and did live chat moments ago and quickly received my donuts back. Thank you Cameron at Live Chat!
Note- I got to keep the beach hideaway and got the refund.
How many hideaways did you have and how much of a refund did they give you? Was it the same 40 they've been giving everyone else?
40 donuts. I only bought 1. No room for more than that.
I have emailed - doubt I will get response Anytime soon