A large amount of gamers got the Harp glitch after the mini update on the 15th. This update was a software change affecting amount of xp needed to gain bonus levels. I know these are the same pics, but if you note the day of the post, you will see how the software changes took effect in a device that didn't end up glitched.
I'll add that I immediately gained the level when the update hit and proceeded to build the Wiggum house. I was working toward 120,000 XP for the bonus level. I was collecting from my other buildings and tasks upon completion. My game crashed. I lost the experience from El Chimistri and my XP meter froze for a few days. I'm now collecting XP again, I've not contracted harpies, and am still working toward 120,000 XP.
I had the El Chemestri harp glitch but managed to fix it by leaving it loading on an iPhone 5, levelled up for the first time since then just now and... I am back to the harp glitch. ****.
If the cause of the glitch is shoddy coding for the bonus levels, then the fix should be very simple... Roll back the update that gave us bonus levels and give 5-10 donuts for achieving the next level when it is released instead of 1 donut.
My harp freeze was similar but wierd. I was sitting on level 26 which originally had a target of 133000k XP. I was about 110000xp when El Chemistri finished and when that finished I also had a few people cashing in at the same time. All of a sudden I leveled up but thought it was odd because I knew I didn't hit the 133K. I got El Chemistri and a new target of 120k. I thought it was odd because it was lower than level 26, but I thought nothing of it. I continued to dress up El Chemistri with tables, etc and exited the game. it seemed to acting slow. I did some other stuff, email, etc and got back in. Still fine. I figured I would check on friends but the sever just cranked and cranked,oh well that happens. I exited and rebooted my iPad. I tried again and WHAMO, the freeze hit. This was all on the 18 after the large update but before the mini update I think.
Incidently, I filed a ticket with EA the same day. Two days later I got the standard IT response with the nonsense things to do like reboot and reload. after replying that I did a day later I got the email asking for the specifics on my device, memory, etc. Two days later, this AM I got the we elevated your issue email and due to the back log it will take 1 to 2 weeks to get back to you. However, today based on what I learned here I am going to go to the Mapple (apple) store and see if I can get fixed. I do not know anyone with iPhone 5 so this is my only option. I hope the store isn't busy to the point where they toss me out.
Thanks to all for what I learned here, putting up with my whining, collectively helping with diagnosis, allowing us (me) a place to vent but most of all for being the community that this offers.
I'll let folks know how my trip to the Mapple store goes--they are probably going say hey look another one of those TSTO idiots again...
I knew I was supposed to get like 22,000 XP when finishing El Chemestri, and it shouldn't have put me to the next level, but it did. I collected two donuts, and went to visit friends, and then when I came back to my town, I crashed. That's when the harpies began. I tried for two days on my iPad 3 and iPhone 4s to get back in, but nothing worked until I asked a friend with an iPhone 5 to log me in.
I'm at about 50,000 of 120,000 right now, and very hesitant about hitting that mark. I've just been giving jobs to those characters who are requesting them, and collecting from buildings. Hopefully they'll have a fix for this soon.
I knew I was supposed to get like 22,000 XP when finishing El Chemestri, and it shouldn't have put me to the next level, but it did. I collected two donuts, and went to visit friends, and then when I came back to my town, I crashed. That's when the harpies began. I tried for two days on my iPad 3 and iPhone 4s to get back in, but nothing worked until I asked a friend with an iPhone 5 to log me in.
I'm at about 50,000 of 120,000 right now, and very hesitant about hitting that mark. I've just been giving jobs to those characters who are requesting them, and collecting from buildings. Hopefully they'll have a fix for this soon.
I think if you are past the El Chemistri build and in the 120,000xp bonus levels; you should have smooth sailing from here on.
Incidently, I filed a ticket with EA the same day. Two days later I got the standard IT response with the nonsense things to do like reboot and reload. after replying that I did a day later I got the email asking for the specifics on my device, memory, etc. Two days later, this AM I got the we elevated your issue email and due to the back log it will take 1 to 2 weeks to get back to you. However, today based on what I learned here I am going to go to the Mapple (apple) store and see if I can get fixed. I do not know anyone with iPhone 5 so this is my only option. I hope the store isn't busy to the point where they toss me out.
Nice of EA to even respond to you, I've got nothing, nada, zilch, zero response from them regarding my ticket. Hell, even a form letter would have been nice. I received immediate email confirmation my ticket was filed, nothing since.
I'm about 3/4 of the way to the next bonus level up, I fully expect another harp freeze when it happens. Has anyone recovered from 2 harp freezes? If so, do you get the 900 donut bonus loop a second time?
Just got the error. I was 26 needing the 12,000 for the bonus. I was behind in my buildings though, so had just spend 12 doughnuts to quick finish Wiggum house. That bumped me into the bonus round. got 2 doughnuts. Quit game. Haven't been able to get back on since.
Just got the error. I was 26 needing the 12,000 for the bonus. I was behind in my buildings though, so had just spend 12 doughnuts to quick finish Wiggum house. That bumped me into the bonus round. got 2 doughnuts. Quit game. Haven't been able to get back on since.
Was that 120,000 you meant? If it was there goes my theory of people being safe at a certain point.
But it seems its the leveling up that's the problem, NOT the builds.
(Just started thinking....unless people are getting too much xp with the builds. I remember someone posting that they got WAY MORE xp than they expected from building.)
Was that 120,000 you meant? If it was there goes my theory of people being safe at a certain point.
But it seems its the leveling up that's the problem, NOT the builds.
(Just started thinking....unless people are getting too much xp with the builds. I remember someone posting that they got WAY MORE xp than they expected from building.)
Yea, whatever the total was... I think it might be a combination of Building completing in conjunction with leveling up. I was fine at level 26 after building Burns manor. Yet when I completed wiggum house, THAT is what set me over the bonus level, hence the next time I went in. I got the glitch. I think if the completion of that building would NOT have sent me into bonus, I would've been fine... IMHO
Now on day 8 of the harp freeze (playing on both ipad 1 and ipad 3). Wish I had some other device like iphone 5 to get out of this hell. Crashes back to home screen at 14 minutes on the ipad 3 and about 7 min on the ipad 1 which makes me believe that it's a memory function. I maybe, just maybe could get out of this if I wipe my ipad 3 clean and try it, but I'm not so keen to do that for a game that should be fixed already. Sigh.
Yea, whatever the total was... I think it might be a combination of Building completing in conjunction with leveling up. I was fine at level 26 after building Burns manor. Yet when I completed wiggum house, THAT is what set me over the bonus level, hence the next time I went in. I got the glitch. I think if the completion of that building would NOT have sent me into bonus, I would've been fine... IMHO
I think your analysis is spot on. While I'm currently 18 hours from completing El Chemistri, I'll hold off on clicking on the completion itself only after I've reached the current Bonus Level (currently 80k out of 120k). I don't want to risk another Harp Freeze of Death loop.
Yea, whatever the total was... I think it might be a combination of Building completing in conjunction with leveling up. I was fine at level 26 after building Burns manor. Yet when I completed wiggum house, THAT is what set me over the bonus level, hence the next time I went in. I got the glitch. I think if the completion of that building would NOT have sent me into bonus, I would've been fine... IMHO
I think your analysis is spot on. While I'm currently 18 hours from completing El Chemistri, I'll hold off on clicking on the completion itself only after I've reached the current Bonus Level (currently 80k out of 120k). I don't want to risk another Harp Freeze of Death loop.
Please continue to post details here. Once we know the causes, hopefully solutions are not far behind.
I've gotten it twice. The first time was after el chemistri finished building and I leveled up at the same time. The second time was at the next (120,000XP) bonus level up and I went through the update and then crashed when I went to visit friends. Both times I was able to get my Springfield to come back by running the harp freeze on my iPhone 5.
I just realized something weird about my second harp freeze. When I got back in, I was already over 40000 XP on my next bonus Xp level. Not sure how that happened, but I think the glitch is definitely related to the way the XP bonus thing happens.
Now on day 8 of the harp freeze (playing on both ipad 1 and ipad 3). Wish I had some other device like iphone 5 to get out of this hell. Crashes back to home screen at 14 minutes on the ipad 3 and about 7 min on the ipad 1 which makes me believe that it's a memory function. I maybe, just maybe could get out of this if I wipe my ipad 3 clean and try it, but I'm not so keen to do that for a game that should be fixed already. Sigh.
How much available space do you have ? I experimented on several ipads and the fix only worked on an ipad that had ~3gb of available space on it
Now on day 8 of the harp freeze (playing on both ipad 1 and ipad 3). Wish I had some other device like iphone 5 to get out of this hell. Crashes back to home screen at 14 minutes on the ipad 3 and about 7 min on the ipad 1 which makes me believe that it's a memory function. I maybe, just maybe could get out of this if I wipe my ipad 3 clean and try it, but I'm not so keen to do that for a game that should be fixed already. Sigh.
How much available space do you have ? I experimented on several ipads and the fix only worked on an ipad that had ~3gb of available space on it
It would be funny if the best fix for this glitch was just deleting some apps to free up space.
Replies
http://forum.ea.com/eaforum/posts/list/9300555.page#27189346
Incidently, I filed a ticket with EA the same day. Two days later I got the standard IT response with the nonsense things to do like reboot and reload. after replying that I did a day later I got the email asking for the specifics on my device, memory, etc. Two days later, this AM I got the we elevated your issue email and due to the back log it will take 1 to 2 weeks to get back to you. However, today based on what I learned here I am going to go to the Mapple (apple) store and see if I can get fixed. I do not know anyone with iPhone 5 so this is my only option. I hope the store isn't busy to the point where they toss me out.
Thanks to all for what I learned here, putting up with my whining, collectively helping with diagnosis, allowing us (me) a place to vent but most of all for being the community that this offers.
I'll let folks know how my trip to the Mapple store goes--they are probably going say hey look another one of those TSTO idiots again...
I'm at about 50,000 of 120,000 right now, and very hesitant about hitting that mark. I've just been giving jobs to those characters who are requesting them, and collecting from buildings. Hopefully they'll have a fix for this soon.
I think if you are past the El Chemistri build and in the 120,000xp bonus levels; you should have smooth sailing from here on.
............Until the next update.........
Nice of EA to even respond to you, I've got nothing, nada, zilch, zero response from them regarding my ticket. Hell, even a form letter would have been nice. I received immediate email confirmation my ticket was filed, nothing since.
I'm about 3/4 of the way to the next bonus level up, I fully expect another harp freeze when it happens. Has anyone recovered from 2 harp freezes? If so, do you get the 900 donut bonus loop a second time?
Was that 120,000 you meant? If it was there goes my theory of people being safe at a certain point.
But it seems its the leveling up that's the problem, NOT the builds.
(Just started thinking....unless people are getting too much xp with the builds. I remember someone posting that they got WAY MORE xp than they expected from building.)
Yea, whatever the total was... I think it might be a combination of Building completing in conjunction with leveling up. I was fine at level 26 after building Burns manor. Yet when I completed wiggum house, THAT is what set me over the bonus level, hence the next time I went in. I got the glitch. I think if the completion of that building would NOT have sent me into bonus, I would've been fine... IMHO
I think your analysis is spot on. While I'm currently 18 hours from completing El Chemistri, I'll hold off on clicking on the completion itself only after I've reached the current Bonus Level (currently 80k out of 120k). I don't want to risk another Harp Freeze of Death loop.
Please continue to post details here. Once we know the causes, hopefully solutions are not far behind.
I just realized something weird about my second harp freeze. When I got back in, I was already over 40000 XP on my next bonus Xp level. Not sure how that happened, but I think the glitch is definitely related to the way the XP bonus thing happens.
It would be funny if the best fix for this glitch was just deleting some apps to free up space.