Unable to connect

Replies

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  Castiel19x

  4241 posts Member

  September 21, 2017 7:10PM

  No problem for me, try resetting your device or turn your router on and off.

  TOUK is the best also have you considered Nuking. Don't forget about the Springfield Showcase

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  zlevell786

  219 posts Member

  September 21, 2017 7:46PM

  The internet is fine. I can access everything else.....like this forum....
  I’ll try reinstalling the app.

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  devilhunt1449

  3576 posts Member

  September 22, 2017 4:58AM

  Did the reinstall fix the problem? Sometimes a simple device restart/hard close of the game (swipe away on Android ) can also fix issues like this.

  Need help, check out this awesome help thread, https://forums.ea.com/en/the-simpsons-tapped-out/discussion/97993/tips-for-players-other-links/p1

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  wadebear

  3949 posts Member

  September 22, 2017 3:19PM

  zlevell786 wrote: »

  The internet is fine. I can access everything else.....like this forum....
  I’ll try reinstalling the app.

  Slash and burn solution.
  When you get the Bart screen (and no one else is complaining):
  1. Close the game. Open device Settings and turn off WiFi. Wait 15 seconds. Turn WiFi back on.
  2. Repeat above but turn off device.
  3. Repeat above but turn off your home network devices.
  We had an internet problem where we could get everywhere we tried EXCEPT the Earthlink mail servers. It took a month before enough people reported the problem REPEATEDLY before Hughesnet believed us and fixed the issue.

  Futurama Forum: https://tinyurl.com/sena3d5

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  zlevell786

  219 posts Member

  September 22, 2017 5:57PM edited September 2017

  Reinstall fixed it. Must have been a cache issue.
  
  Thanks for the suggestions guys

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