I went to download it and it shows that the game is not compatible with my device. I have a Galaxy 7. Anybody else having this issue?
Probably means you need more memory on your device than you have spare at the moment. I had this issue a couple of updates ago and I had to transfer my photos to my SD mini and that freed up a load of space and the update downloaded fine.
I had same issue with Galaxy S8 -Device not compatible after Halloween 2017 was done. Went so far to uninstall the game. Was able to solve after contacting EA Support. Appears to be a display issue. Make sure you know your Google Account sign in info before proceeding
-Changed Display setting ->Settings->Display->Resolution -- changed from HD+ (1480x720) to WQHD+ (2960x1440)
-Sign out of Google Account ->Settings->Accounts->Google -- tap 3 dots in top right corner and choose Remove Account
-Clear Data from Play Store ->Settings->Apps->Google Play Store->Storage -- They had me "Clear Data" but may want to try to "Clear Cache"
-Open Google Play Store and sign back into your Google account, then search for Simpsons Tapped Out.
What's New
The war has ended and the generational divide has been mended – at least until bedtime. Now that a delicate peace has been established (as long as no vegetables are served and no bands are started), what’s next for Springfield? A parental prohibition? A crazy clown college? Or maybe a hilarious heist? Stay tuned for new characters, buildings and stories coming soon.
I think I'm going to miss most of this mini-event because I found out I need to send my stupid phone into get repaired, and it's going to take 10 business days to get the issue reapired.
I might get like a few days at the tail end of the event to try and get the event completed.
(Just a heads up to any of my neighbors.)
Trying to control the horizontal & the vertical. Do not adjust your TV.
I had same issue with Galaxy S8 -Device not compatible after Halloween 2017 was done. Went so far to uninstall the game. Was able to solve after contacting EA Support. Appears to be a display issue. Make sure you know your Google Account sign in info before proceeding
-Changed Display setting ->Settings->Display->Resolution -- changed from HD+ (1480x720) to WQHD+ (2960x1440)
-Sign out of Google Account ->Settings->Accounts->Google -- tap 3 dots in top right corner and choose Remove Account
-Clear Data from Play Store ->Settings->Apps->Google Play Store->Storage -- They had me "Clear Data" but may want to try to "Clear Cache"
-Open Google Play Store and sign back into your Google account, then search for Simpsons Tapped Out.
Thank you so much. I had changed the resolution so my game wasn't zoomed in really close. I changed it back and now I am able to download. I will have to see how it impacts the resolution once I am back in the game.
I had same issue with Galaxy S8 -Device not compatible after Halloween 2017 was done. Went so far to uninstall the game. Was able to solve after contacting EA Support. Appears to be a display issue. Make sure you know your Google Account sign in info before proceeding
-Changed Display setting ->Settings->Display->Resolution -- changed from HD+ (1480x720) to WQHD+ (2960x1440)
-Sign out of Google Account ->Settings->Accounts->Google -- tap 3 dots in top right corner and choose Remove Account
-Clear Data from Play Store ->Settings->Apps->Google Play Store->Storage -- They had me "Clear Data" but may want to try to "Clear Cache"
-Open Google Play Store and sign back into your Google account, then search for Simpsons Tapped Out.
Thank you so much. I had changed the resolution so my game wasn't zoomed in really close. I changed it back and now I am able to download. I will have to see how it impacts the resolution once I am back in the game.
I had same issue with Galaxy S8 -Device not compatible after Halloween 2017 was done. Went so far to uninstall the game. Was able to solve after contacting EA Support. Appears to be a display issue. Make sure you know your Google Account sign in info before proceeding
-Changed Display setting ->Settings->Display->Resolution -- changed from HD+ (1480x720) to WQHD+ (2960x1440)
-Sign out of Google Account ->Settings->Accounts->Google -- tap 3 dots in top right corner and choose Remove Account
-Clear Data from Play Store ->Settings->Apps->Google Play Store->Storage -- They had me "Clear Data" but may want to try to "Clear Cache"
-Open Google Play Store and sign back into your Google account, then search for Simpsons Tapped Out.
Thank you so much. I had changed the resolution so my game wasn't zoomed in really close. I changed it back and now I am able to download. I will have to see how it impacts the resolution once I am back in the game.
Replies
Probably means you need more memory on your device than you have spare at the moment. I had this issue a couple of updates ago and I had to transfer my photos to my SD mini and that freed up a load of space and the update downloaded fine.
Game not compatible with this device https://forums.ea.com/en/the-simpsons-tapped-out/discussion/173257/not-compatible-with-this-device#latest
The war has ended and the generational divide has been mended – at least until bedtime. Now that a delicate peace has been established (as long as no vegetables are served and no bands are started), what’s next for Springfield? A parental prohibition? A crazy clown college? Or maybe a hilarious heist? Stay tuned for new characters, buildings and stories coming soon.
I might get like a few days at the tail end of the event to try and get the event completed.
(Just a heads up to any of my neighbors.)
Thank you so much. I had changed the resolution so my game wasn't zoomed in really close. I changed it back and now I am able to download. I will have to see how it impacts the resolution once I am back in the game.
Jenny
the homie would say it's never too late to get into trouble.
Both company work different and one is faster and other is always slower.
iOS used to always be first.