Old tasks come back to haunt
March 14, 2018 9:40AM
edited March 2018
I think I read this elsewhere, so sorry if this is a rehash.
I exited the game after completing a daily task. When I re-entered, I was told that I missed a daily challenge. My tablet's date and time are right, but I ****** [edit: sighed] it up and paid a donut to get right anyway. Next a bunch of screens came up, starting with a notification that Valentine's Day 2016 was over and showing me that I missed out on a character (I have the Home won't buy champagne issue), then 3 or 4 other older events popped up as well. Everything ended with Gil offering me Lizard Queen Lisa.
And now my game is broken. When I tap character icons in the upper right, nothing, not even a sound effect. My tap to collect radius from the old IRS event is also effected. I haven't played on my phone for a few days, so I am scared to even start the game on it.
Any word on what's going on, or how to fix?
Edit 2, One more thing: I've been on vacation the last week or so, and had a boat load of donuts saved up. Last night I spent many MANY donuts on Mystery Boxes. Maybe I triggered an internal audit for donut hoarders? Just speculating.
I exited the game after completing a daily task. When I re-entered, I was told that I missed a daily challenge. My tablet's date and time are right, but I ****** [edit: sighed] it up and paid a donut to get right anyway. Next a bunch of screens came up, starting with a notification that Valentine's Day 2016 was over and showing me that I missed out on a character (I have the Home won't buy champagne issue), then 3 or 4 other older events popped up as well. Everything ended with Gil offering me Lizard Queen Lisa.
And now my game is broken. When I tap character icons in the upper right, nothing, not even a sound effect. My tap to collect radius from the old IRS event is also effected. I haven't played on my phone for a few days, so I am scared to even start the game on it.
Any word on what's going on, or how to fix?
Edit 2, One more thing: I've been on vacation the last week or so, and had a boat load of donuts saved up. Last night I spent many MANY donuts on Mystery Boxes. Maybe I triggered an internal audit for donut hoarders? Just speculating.
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I went through older posts on TSTOAddicts as well, and saw that I needed to submit a tech support ticket with EA.
Cost? 1100 nuts, and about 10M monies. I do keep a spreadsheet with all my purchases so I have a pretty good idea of what's coming and going. I just wasn't tracking monies.
Before the rollback, I was sitting on a boatload of nuts. I spent half that on Mystery Boxes, over a period of about 2 hours. I spent a remaining land token and recharged my collider, too. I also lost a couple of days of event work. I got my land token back though.
It was a pretty devastating hit considering the time it took to generate it. At least I got my game back.
This happened on 3/11. I contacted EA help 3 times and so far nothing has been done to fix my game. It looks like others have had their games restored. What steps do I need to take for that to happen?
Thanksfor your help!
I wouldn't hold my breath waiting for a fix to just show up, this has been happening for close to a year, and has been getting worse lately. So it's not a "screw up" You need to get in touch with EA and keep on them until they help you!
https://forums.ea.com/en/the-simpsons-tapped-out/discussion/112340/recent-issues#latest
Note - if they do a rollback, clear your cache, as some players have been hit with this bug several times.