Museum missing
I completed the first round of tasks and got the message for the free land token which was part of the first prize and then the game froze. I had to restart it, but I can't find the museum anywhere. I've checked my full inventory twice and even checked my entire town. The prize track shows that it was completed. Any thoughts, or am I going to have to contact EA. It seems I can't do much more without it.
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Howdy, Stranger!
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A quick solution would be for a rep to free up land in our towns while they fix the bug.
Of course, whether this is the cause of the problem is purely speculative. Just to push back a bit on this idea, I can recall previous instances when I’ve acquired content and was forced to store it for want of available space. But even if it were true, EA is never going to implement your proposed fix.
Sadly, there is no one here to hear your plea; this is strictly a user’s group. You can submit a support ticket to EA help or wait for a general fix to pushed as a patch.
Well no one is helping on EA tech support too
Have you submitted a ticket yet? And, if so, have you received any sort of response?
I’m not an EA apologist, but for this type of bug, they have a fair track record. I would hope to see an update fixing the problem by the end of the week.
yes, everything has been done. I wrote EVERYWHERE. Also on Twitter, the tech support says "they are working on it" but after 20 hrs still nothing has been fixed
Well, as I said, EA has a moderately decent track record for bugs of this sort. But to expect is a general patch/update less than 24 hours after the event lunch is probably unreasonable. These guys don’t work around the clock.