ETA on glitch fix?
Wednesday afternoon I experienced that dreaded glitch - the flashing of old events, the inability to clear or initiate character tasks using the icon in the upper-left corner, reduced tapping radius. I checked here, saw that I'd need to roll back, but waited it out until last night - Saturday at 8pm. The CSR I spoke with agreed to roll back the game, said he needed to speak with a technician, then eventually said it had to be escalated to the support team (or some such jargon), and that I should receive an email within 72 hours but if I don't, do not reopen the ticket, start a new one and give then the previous number (I'd imagine so the call still shows as resolved.) So - do I really need to wait 72 hours before I uninstall, clear cache, reboot, reinstall? All I want to do is rearrange buildings and I'm going into withdrawal. If it makes any difference, I haven't had any push notifications since before I placed the call.