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Not in the yearbook box

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  • Took about 15 minutes of my time, I guess it just depends on how badly you want the item.

    Personally, I don't think it's worth it for something that in reality only exists on a phone. If I was in this situation I would just email and leave it at that.
  • I also do not have Mayan Homer. They only offered the Mayan wife. Happened a few times.
  • Muhsterino wrote: »
    Has anyone tried contacting EA to ask for items they cannot get because of the bundles? Some have had success previously:
    https://forums.ea.com/en/the-simpsons-tapped-out/discussion/235330/for-anyone-who-doesn-t-have-mrs-sinclair/p1
    Bundles that may not be in your yearbook because you already own one item are:
    • Cauldron w/Marge the Witch
    • Evil Shop Keeper Bundle (Evil Shopkeeper, House of Evil and Talking Krusty Doll)
    • Funzo Bundle (Blue Funzo, Pink Funzo and Purple Funzo)
    • Mayan Bundle (Mayan Calendar w/Mayan God, Mayan Homer and Mayan Marge) @wiedmannaj @4kidsandacatdog
    • Mechanical Ants (Mechanical Ant Alpha, Mechanical Ant Beta, Mechanical Ant Gamma, Mechanical Ant Delta)
    • Teleportation Bundle (Teleporter Alpha, Teleporter Omega, Teleporter Zeta and Teleporter Theta) @aabcampos
    • Bad Dream House w/The Raven @Cubbie87 @umnikke8
    • Death Mountain w/Dr. Colossus
    • Electric Car Bundle (Blue Electric Car, Red Electric Car and Yellow Electric Car)
    • Mausoleum + Zombie (Mausoleum w/Senile Zombie) @aabcampos
    • Time Traveler's Bundle (Dilophosaurus, Pharaoh Guard and Plague Rats) @Oatmeal832
    • Country Flag Bundle (30 flags) @TheJuiceLoosener
    • Whacking Day Bundle (Lumpy, Snake Speakers, Snake Rocks, Hollow Snake Trunk, Snake Stump, Green Practice Snake, Purple Practice Snake, Red Practice Snake and Yellow Practice Snake) @TheJuiceLoosener
    • Radioactive Man and Radioactive Man Statue (Radioactive Man Statue and Radioactive Man) @superefrain7
    • Ice Palace w/Ice Princess Martin NOTE: this is only listed as ‘Ice Palace’ in LPN’s post, however a screenshot posted below shows the two together.
    There seems to be two differing bundles involving character/skins/items, however players are obtaining a bundle which is worse than they could have obtained.
    • Duff Brewery w/Duffman OR Duff Brewery w/Duffman, Lady Duff and Mexican Duffman OR Mexican Duffman Bundle (Mexican Duffman and Lady Duff)
    • Blackbeard OR Ghost Pirate Airship w/Blackbeard
    https://forums.ea.com/en/the-simpsons-tapped-out/discussion/242072/blackbeard-questline-problem#latest

    Has this entire list been reported to EA? After far too much time and effort, I've had success in the past getting Sideshow Bob and Mrs. Sinclair added to my game. Today I started calling about Witch Marge. I spent nearly an hour on the phone (mostly on hold while I did work) and by the end of the call I allegedly had Witch Marge added by a non-native English speaker. When I hung up and logged into my game, I quickly discovered that Archer Lisa had been added instead (which seemingly proves any character or skin can be added at any time, not just when they're available for purchase).

    When I initiated a second call, I got an English speaker who tried twice to add Witch Marge, but she immediately disappeared both times when I added her from inventory. Supposedly my case has been escalated, so we'll see if I hear anything more in the morning. As it currently stands, I'm also shut out of the Whacking Day bundle (because I have one hollow tree stump) and the Time Travelers bundle (wherein I have everything but the plague rats). I'm also stuck in the middle of Little Helper Ralph's questline (because I don't have the Toy Workshop). I'm really hoping Witch Marge gets resolved tomorrow because I'm going to need several days to plead my case for the other issues.
  • Update: It took several emails back and forth today (and waiting since October 2017 when I got the cauldron by itself), but I got Marge the Witch (listed as Witch Marge in EA's employee files) added to my game. I'm now seeing if I can somehow get the Time Travelers Bundle (missing the plague rats) and/or the Whacking Day Bundle (missing everything but the hollow tree stump) added to my game. These bundles are such a mess. I would ask to have Little Helper Ralph's questline fixed by adding the Toy Workshop, but I figure that's a slightly different problem that I can address later.
  • Surprised to not see some more recent premium stuff like:
    Beatrice, Voodoo Queen, Slick, Jack the Ripper, Calabrese duo, Soarin' over Springfield w/SV Attendant skin, Mrs. Scratchy... and that's just off the top of my head.

    EA is going to have to do a few more of these boxes just to get everything in. :)
  • chadstraus97
    221 posts Member
    edited March 2019
    Another Update:

    Looks like EA was able to resolve my Time Travelers Bundle and Whacking Day Bundle problems by adding the missing content, although now my game crashes every time I try to go to the "Friends" screen. We'll see if they can get that fixed too. So far I've had remarkably good results with them today!

    Update: All fixed. I'd strongly encourage those with the Mayan Homer issue (seemingly the most common bundling issue) to go through EA Help. It seems like they're starting to get better at adding missing content quickly as long as you can demonstrate why there's a problem that they need to fix.
    Post edited by chadstraus97 on
  • Matthewfio48
    30 posts Member
    edited March 2019
    Shocked to also not see recent premium characters like Circus Acrobat, Kathy from Personel, Young Barney, Young Marge, Young Grampa, Young Artie Ziff, Jim Hope, Lee Carvallo, the Calabresi bundle, Winston Churchill, Leon Kompowski, Lewis Clark, Samantha Stankey, Nikki McKenna, Chazz Busby and Judge Constance Harm in the box.
  • Maybe it's too early for some of those new premium items? A lot of the items seemed old school? Maybe I didn't look closely enough.
  • Maybe it's too early for some of those new premium items? A lot of the items seemed old school? Maybe I didn't look closely enough.

    I thought the same thing. A lot of them are from this year!
    I do not accept unsolicited friend requests! PM me and say hi first.
  • Maybe it's too early for some of those new premium items? A lot of the items seemed old school? Maybe I didn't look closely enough.

    They put the witch in there that you had to pay money for so it's kind of strange there reasoning on what they threw in there?
  • H0LLYW000D wrote: »
    H0LLYW000D wrote: »
    I dont have the flying pirate ship in my year book? But I know it's in there from other peopes post getting a 2nd one?

    I think whether you have Blackbeard is the deciding factor.

    I won black beard from the line up, but the ship never came up? And I went threw refreshing the line ups and never saw the flying ship once?

    That's so weird, because I had a pirate ship and BB showed up in the box with the ship. Now I have two ships and BB.

    The logic behind how EA does these things is thoroughly perplexing. If not outright nonexistent.
  • petehd14
    2769 posts Member
    edited March 2019
    I got the Mayan Homer skin by having EA customer support add it to my game. I told them how I paid full price for a bundle that didn't include it, and as a result, I was unable to unlock any of Mayan Marge's locked jobs.

    I heard someone got the Barbarian in the box, but I was never offered it. I had none of the Clash of Clones content before except a few decorations and the recycling castle. That bundle allowed me to unlock Archer Lisa.

    The bundle I am definitely out of luck with this is the Whacking Day Bundle because I bought a few snake rocks a few years ago.
  • I’m about 15-20 characters short from having everyone. So that’s what I want. Lol
  • chadstraus97
    221 posts Member
    edited March 2019
    petehd14 wrote: »
    I got the Mayan Homer skin by having EA customer support add it to my game. I told them how I paid full price for a bundle that didn't include it, and as a result, I was unable to unlock any of Mayan Marge's locked jobs.

    I heard someone got the Barbarian in the box, but I was never offered it. I had none of the Clash of Clones content before except a few decorations and the recycling castle. That bundle allowed me to unlock Archer Lisa.

    The bundle I am definitely out of luck with this is the Whacking Day Bundle because I bought a few snake rocks a few years ago.

    I never saw the Barbarian in the list, so I don't think that person was right.

    As for Archer Lisa, there was some sort of quest that unlocked her? I just randomly found her in my storage the other day. I thought EA added her on accident when they were trying to add Marge the Witch. Anyway, happy to hear you had success with EA Help too - I have to admit they seem to be improving their customer service, at least in terms of fixing bundle issues. In that vein, if you want to try it, you could reopen your Mayan Homer case and ask for the rest of the Whacking Day Bundle. I got it that way, but it could've been a fluke that I got an unbelievably helpful rep who ultimately fixed 3 bundles on 1 ticket by adding a skin, 2 NPCs, and all of those practice snakes for me.
  • petehd14 wrote: »
    I got the Mayan Homer skin by having EA customer support add it to my game. I told them how I paid full price for a bundle that didn't include it, and as a result, I was unable to unlock any of Mayan Marge's locked jobs.

    I heard someone got the Barbarian in the box, but I was never offered it. I had none of the Clash of Clones content before except a few decorations and the recycling castle. That bundle allowed me to unlock Archer Lisa.

    The bundle I am definitely out of luck with this is the Whacking Day Bundle because I bought a few snake rocks a few years ago.

    I was actually offered Barbarian Homer, just him nothing else has come up. To be fair I don't have ANY content from Clash of Clones, I haven't even won one of those nerds yet. There wasnt a bundle so I haven't seen Archer lisa unless I get access to it after I finish the quest line.
  • petehd14 wrote: »
    I got the Mayan Homer skin by having EA customer support add it to my game. I told them how I paid full price for a bundle that didn't include it, and as a result, I was unable to unlock any of Mayan Marge's locked jobs.

    I heard someone got the Barbarian in the box, but I was never offered it. I had none of the Clash of Clones content before except a few decorations and the recycling castle. That bundle allowed me to unlock Archer Lisa.

    The bundle I am definitely out of luck with this is the Whacking Day Bundle because I bought a few snake rocks a few years ago.

    I never saw the Barbarian in the list, so I don't think that person was right.

    As for Archer Lisa, there was some sort of quest that unlocked her? I just randomly found her in my storage the other day. I thought EA added her on accident when they were trying to add Marge the Witch. Anyway, happy to hear you had success with EA Help too - I have to admit they seem to be improving their customer service, at least in terms of fixing bundle issues. In that vein, if you want to try it, you could reopen your Mayan Homer case and ask for the rest of the Whacking Day Bundle. I got it that way, but it could've been a fluke that I got an unbelievably helpful rep who ultimately fixed 3 bundles on 1 ticket by adding a skin, 2 NPCs, and all of those practice snakes for me.
    Someone mentioned Barbarian, however they meant Strongman Homer.
    I think Archer Lisa comes with the Recycled Fort bundle, LPN’s list says ‘Recycle Fort Bundle (Recycled Gates, 5 Recycled Towers and 20 Recycled Walls)’.
    https://simpsonstappedout.fandom.com/wiki/Castle_Recycle
    7m78mheyvpaa.jpeg

    Answers HQ Hero HELP THREADS
  • Muhsterino wrote: »
    petehd14 wrote: »
    I got the Mayan Homer skin by having EA customer support add it to my game. I told them how I paid full price for a bundle that didn't include it, and as a result, I was unable to unlock any of Mayan Marge's locked jobs.

    I heard someone got the Barbarian in the box, but I was never offered it. I had none of the Clash of Clones content before except a few decorations and the recycling castle. That bundle allowed me to unlock Archer Lisa.

    The bundle I am definitely out of luck with this is the Whacking Day Bundle because I bought a few snake rocks a few years ago.

    I never saw the Barbarian in the list, so I don't think that person was right.

    As for Archer Lisa, there was some sort of quest that unlocked her? I just randomly found her in my storage the other day. I thought EA added her on accident when they were trying to add Marge the Witch. Anyway, happy to hear you had success with EA Help too - I have to admit they seem to be improving their customer service, at least in terms of fixing bundle issues. In that vein, if you want to try it, you could reopen your Mayan Homer case and ask for the rest of the Whacking Day Bundle. I got it that way, but it could've been a fluke that I got an unbelievably helpful rep who ultimately fixed 3 bundles on 1 ticket by adding a skin, 2 NPCs, and all of those practice snakes for me.
    Someone mentioned Barbarian, however they meant Strongman Homer.
    I think Archer Lisa comes with the Recycled Fort bundle, LPN’s list says ‘Recycle Fort Bundle (Recycled Gates, 5 Recycled Towers and 20 Recycled Walls)’.
    https://simpsonstappedout.fandom.com/wiki/Castle_Recycle
    7m78mheyvpaa.jpeg

    Ahhh yesss StrongMan Homer must be right! I thought the two were the same hahaha lol
  • A few days late to the party, sounds like i missed a lot. No, I havent tried to contact ea yet, but I may give this a shot on my next day off. Its encouraging seeing so many others have had success with this. IF......I can get them to let me get raven bart...burns monster will be the only character I'll be missing. I dont know if it will come back eventually, but I hope so.
  • I want those musical stone things..
  • ^Singing Stones would be what your referring to.
    Do not add me as a friend in the game anymore as I rarely visit my friends' towns. Not adding anymore too
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