Server crash

Loanet · May 13, 2019 9:45PM

Well mine's working... at the moment...

stevemac1966 · May 13, 2019 11:49PM

Ugh, not this screen again.......... still....

johncolombo · May 14, 2019 9:11AM

I get the Bart screen so often I don't bother with the game right now

suznstl635 · May 14, 2019 10:37AM

First, it won't let me log in, then when I do it just gives me the Bart screen. Is this the storm before the calm event?

TadGhostal14 · May 14, 2019 10:48AM

I got through one and a half of my Springfield s before I got shut out

naswales925 · May 14, 2019 4:39PM

The in game update won't complete download on my Galaxy 10. So still can't get into the game.

AJtheboss1 · May 14, 2019 4:53PM

The last couple of days have been brutal for me in terms of the bart screen. Now I get them 5-6 times a day and I don’t log on that often. 🤦‍♂️

Muhsterino · May 14, 2019 6:27PM

naswales925 wrote: »

The in game update won't complete download on my Galaxy 10. So still can't get into the game.

I posted this in the Samsung Galaxy bugs and issues thread.

Muhsterino wrote: »

Hi everyone, the community manager on Answers HQ has posted the following:
Hi everyone, thanks for your reports!

We are investigating this, and it would be very helpful if you could share some information with us. Would it be possible for you to let us know your:

Device Model Number (can be found in Settings > About phone)
Android Version Number (you can take a screenshot of the information in Settings > About phone > Software)
Location in the world (your country)
Network provider
Last date you updated your OS (Android) for your device
Thanks again,
-Mai

Please add to the thread, link shown below.
https://answers.ea.com/t5/The-Simpsons-Tapped-Out/Simpsons-Tapped-out-Freezes-on-Galaxy-S10-and-S10/m-p/7868610#M128968

naswales925 · May 14, 2019 6:50PM

Muhsterino wrote: »

naswales925 wrote: »

The in game update won't complete download on my Galaxy 10. So still can't get into the game.

I posted this in the Samsung Galaxy bugs and issues thread.

Muhsterino wrote: »

Hi everyone, the community manager on Answers HQ has posted the following:
Hi everyone, thanks for your reports!

We are investigating this, and it would be very helpful if you could share some information with us. Would it be possible for you to let us know your:

Device Model Number (can be found in Settings > About phone)
Android Version Number (you can take a screenshot of the information in Settings > About phone > Software)
Location in the world (your country)
Network provider
Last date you updated your OS (Android) for your device
Thanks again,
-Mai

Please add to the thread, link shown below.
https://answers.ea.com/t5/The-Simpsons-Tapped-Out/Simpsons-Tapped-out-Freezes-on-Galaxy-S10-and-S10/m-p/7868610#M128968

Just added my details

sjsebayacc131 · May 14, 2019 7:59PM

...my new load screen...

hbird999 · May 16, 2019 12:37AM

Major Bart screen

matthewtracy · May 16, 2019 1:28AM

I've noticed, maybe just a coincidence, that I get kicked out and come back to someone having just visited me. I have no way of tracking this, it just "seems" like it's happening.

Matthewfio48 · May 16, 2019 3:20AM

Have still been getting the Bart screen "Ugh, not this screen again" for the last few days, but still able to play the game by hitting retry.

RobotDevil69 · May 16, 2019 8:07AM

Also getting the bart screen a lot the past couple days...

Swiftnapalm · May 16, 2019 11:05AM

Not able to login at all this morning, continuous Bart screen - with the retry option.

IncarceratedBart · May 16, 2019 12:50PM

same, just came back to the game recently after a few months off and the bart screen is all I get. Especially when visiting neighbors. I just give up. I farmed some donuts and lost them as the Xp was adding up too due to losing connection. oh well

Jonalinn · May 16, 2019 3:58PM

The game is completely unplayable. All I ever get is the Bart screen no matter what I try to do now. I can't visit neighbors, I can't collect from buildings (it crashes when the donut screen comes up), I can't enter the store and I can't scroll through my inventory. This game is dead for me.

Swiftnapalm · May 16, 2019 5:31PM

I just tried for 10 straight minutes and never got past the bart screen - hopefully this gets resolved pretty soon.

Swiftnapalm · May 16, 2019 6:43PM

I just tried again and there was an 8.0mb update - and I got back in and it seemed more stable.

cimddwc1 · May 16, 2019 9:19PM

Got an update too. That is, part of it, then Bart screen. Then another part of the update, then Bart screen. After that, only Bart screens.

Server crash

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