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Constantly losing connection to the server

Replies

  • I finally get in and now just claimed the quests. rinsing and repaeting everytime i log in every 4 hours.

    PS: TBH i don't know why I even bother to play if EA won't brother to fix it...but i do keep playing.
  • It's almost unplayable. Consistently crashing every 1-5 minutes. It's happening to pretty much everyone from what I can tell.
  • I'd like to help my neighbors' towns, but get disconnected after only getting to tap a few. It's really disgusting when I get the Bart screen in the middle of collecting donuts because I think maybe I won't get them after all that tapping. The constant disconnect has cut my playing down to where I'm getting other things done now!
  • I have had the same problems for days as well.
  • I don't even have neighbors anymore, but I can see their tap fingerprint on my buildings.
  • I don't even have neighbors anymore, but I can see their tap fingerprint on my buildings.

    Maybe this is what happened to your neighborenos. Sometimes when I go to my neighbor's towns, the only town that is there is The Other Springfield. So I go back to my Springfield. I wait a few seconds and go back to my neighbor's and they will have reappeared.
  • I’ve lost connection at least six or seven times while placing a bunch of bookmobiles, causing me to lose out on collecting the XPs, worth about 100-150 donuts. It’s so frustrating.
  • Big82S
    570 posts Member
    edited October 2019
    Think It's Time for a actual Bart disconnect billboard For Christmas after they make servers strong again. Would be a hilarious way to show tht even the devs know tht we know they know we know they have a sense of humor. also it looked so good as a gag B4 I kinda really want it. maybe they should do a gag n say its a Gil deal but its not n its free n then Gil hits us with an actual deal. maybe even to buy him as he needs money and well hell clean n work n do pretty much anything for food.



    Good Ol Gil.


    https://youtu.be/cSbGalyu2XM
  • KLmaker
    1498 posts Member
    edited October 2019
    I would web chat an EA adviser when I have the time.
    After a supposed update and I'm still getting them for no reason.
    Scrolling, recycling, collecting taxes, completed jobs, event jobs, rubbish dump, sending them on jobs.
    Doing all the normal stuff, the same as usual now takes more than twice as long, sometimes four times as long.
    How do EA think this is even acceptable.

    I wanted to do it yesterday but I will invariably do it tomorrow (ish).
  • KLmaker wrote: »
    I would web chat an EA adviser when I have the time.
    After a supposed update and I'm still getting them for no reason.
    Scrolling, recycling, collecting taxes, completed jobs, event jobs, rubbish dump, sending them on jobs.
    Doing all the normal stuff, the same as usual now takes more than twice as long, sometimes four times as long.
    How do EA think this is even acceptable.

    Hold on to your money, do not buy donuts, that is the only power you have in a freemium game.
  • KLmaker
    1498 posts Member
    KLmaker wrote: »
    I would web chat an EA adviser when I have the time.
    After a supposed update and I'm still getting them for no reason.
    Scrolling, recycling, collecting taxes, completed jobs, event jobs, rubbish dump, sending them on jobs.
    Doing all the normal stuff, the same as usual now takes more than twice as long, sometimes four times as long.
    How do EA think this is even acceptable.

    Hold on to your money, do not buy donuts, that is the only power you have in a freemium game.

    I only play freemium anyway as it's not my iPad or money, but I still do not find EA's lacklustre performance acceptable.
    I wanted to do it yesterday but I will invariably do it tomorrow (ish).
  • i can't even get on now it's an endless Bart screen. This is getting really annoying...
  • Literally can't even connect to the game anymore. I haven't been able to get in all day. Not mad or nothing just disheartened but I'll keep being patient.
  • I lose connection every 90 seconds or so. Sometimes the game will load and immediately lose connection. Lose connection while leveling up and not receive my bonus donuts. Today the game won't even load. Also, the view is super zoomed in even when I try to zoom out.

    Customer service has not been helpful at all.
  • ewerjr
    1 posts New member
    Losing donuts after buying rat trap trucks! Constant Bart screens while playing. EA not caring about this? Do they watch forums?
  • ewerjr wrote: »
    Losing donuts after buying rat trap trucks! Constant Bart screens while playing. EA not caring about this? Do they watch forums?

    Not officially.
  • I hope, connection will improve during the Halloween Event.
    Otherwise it would be a horror that's not intended... 💀👿
  • Add me to the chorus. I’m getting the Bart screen about a minute after opening the game, then every minute or so. Doesn’t seem to be related to what I’m doing in the game, but it’s consistent.
  • I didn’t see this comment as I was scrolling.
    My personal opinion is that they have something in the programming to prevent people from massive donut harvesting.
    I can play fine, until I try to put down more than 4 bookmobiles. Then I know it will crash.
  • I didn’t see this comment as I was scrolling.
    My personal opinion is that they have something in the programming to prevent people from massive donut harvesting.
    I can play fine, until I try to put down more than 4 bookmobiles. Then I know it will crash.

    It's not related to donut farming. I get the Bart screen even when I'm just scrolling around town. Other people have confirmed the same thing.
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