My account won't load
I recently had to switch over to a new phone because my previous device's screen was cracked beyond repair so I just got a new phone. I logged into my account and I keep getting a message saying my previous device didn't save my Springfield...what can I do??? I dont want to lose all my progress
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Howdy, Stranger!
Replies
Click 'Play now'
Click 'Continue'
Note: It is a good idea to always synchronise (by going to friends screen and back to your town) after every time you play, so that progress is saved.
I was kicked out of my account 3 days ago and Every time I try to log in I get a message that says an error occurred processing your login, please try again. Anyone else having this issue.
There are a few ways to try and fix this issue - several players have reported that the following has worked for this situation:
- Wait for a period of time and then try again
- Change your password
- If connected to EA/Origin: uninstall / reinstall game (Do NOT do this if you play anonymously)
Also make sure you input your age correctly. This error may also occur if you input an age lower than the minimum for playing Tapped Out. (Age requirement may vary from one country to another).