Spinning Wheel Over and Over for the last hour

Asuka2222 · May 13, 2020 3:22PM

Spinning Wheel Over and Over for the last hour

Don't these get they running a game?

jmlgg · May 13, 2020 4:04PM

Works just fine for me

Muhsterino · May 13, 2020 5:29PM

I just checked my game, it is working okay.
General troubleshooting tips:

Update your device software
Check for any Tapped Out update in store
Log out/Log back in
Restart device
Clear cache
Free up space (some Apple devices may require 4-5GB free space)
Hard close the game and restart
Load on another device
Try a different wifi/connection/internet/broadband
Accept or decline any pending friend requests
Change your password
If connected to EA/Origin: uninstall / reinstall game (Do NOT do this if you play anonymously)

Synchronise your game often by visiting the friend's screen so your game progress is saved
https://answers.ea.com/t5/The-Simpsons-Tapped-Out/How-to-resolve-crashing-freezing-and-loading-progress-issues/m-p/5716153#M122465
https://forums.ea.com/en/the-simpsons-tapped-out/discussion/80732/how-to-contact-ea-directly/
How to find your Mayhem ID:

There are a few ways to try and fix this issue - several players have reported that the following has worked for this situation:

Wait for a period of time and then try again
Change your password
If connected to EA/Origin: uninstall / reinstall game (Do NOT do this if you play anonymously)

Also make sure you input your age correctly. This error may also occur if you input an age lower than the minimum for playing Tapped Out. (Age requirement may vary from one country to another).
https://forums.ea.com/en/the-simpsons-tapped-out/discussion/192785/possible-solutions-for-re-downloading-apple-devices-troubleshooting-tips#latest

wadebear · May 13, 2020 7:02PM

I had this the other day on my iPad. I deleted a couple of apps I wasn't using, turned the iPad off, turned it on, then it worked just fine.

Asuka2222 · May 13, 2020 11:20PM

Yeah it's not working on any device, my phone went back to Age/Login and it just instantly says There was an error... Don't think it's even trying that is how quick.

Guess this is the end for me..... I'm not going the EA support desk, too much pain.

smharris129 · May 13, 2020 11:41PM

Isn't there a check box that also needs to be ticked? Are you doing that?

Spinning Wheel Over and Over for the last hour

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