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The Simpsons: Tapped Out Bugs and Issues Thread

Replies

  • 11EEvey
    3378 posts Member
    @hungryhomer2612 This a glitch that started with the arcade event. EA will have to fix it.
    Add your me too here
    https://answers.ea.com/t5/The-Simpsons-Tapped-Out/No-sound-in-the-game-after-today-s-update-2020-06-11/m-p/9210662#M131650
    or contact EA to let them know you are affected.
  • How long has it been since the game started crashing 20-40 times during neighbor visits? And how long has it been that a large number of neighbors (usually the same ones for me) that show nothing to tap, but if you hit the buildings that usually show spray cans, you can graffiti them. A lot of folks don’t like their towns vandalized, it sure would be nice if someone at EA would fix these issues that have been going on for months.
  • Hello, I am currently having connection issues right now, it won’t connect my game to my town and yet I have internet already. Is anyone having issues too? I even sent a complaint to EA. Hopefully they fix this issue. Thanks.
  • My game is also not connecting (South Africa). Hopefully only server maintenance.
  • My friends have disappeared a few months ago and unable to add them back. I go to Facebook link then the game just freezes and goes no further. Tried on different devices same issue. Sent several reports to EA nothing fixed. If they turned this feature off they should let us know and save us the hassle and time! Is this just an Android issue?
  • 11EEvey
    3378 posts Member
    @hispeedmam56
    They are having issues with all the friend stuff recently. Have you tried an uninstall, reboot device, clear 5 gigs of space, and reinstall. Do not play while downloading. Don't know if it'll help because they are having other friend issues as well. Hopefully they are working on them.
  • I have had the same problem i tweeded dm ea and told them that I couldn’t get my friends neighbours on and there have reported it
  • I'm always getting constant disconnects when going through friends neighbourhood.
  • Problem Concerning the latest 200th update bonus, Truck Truck Truck and parking lot. I can’t move the parking lot.
  • 11EEvey
    3378 posts Member
    @frogger53 It only has one strip of base, so you your area select tool or tap at the top between the light pole to grab it. This is what allows items to be placed on it.
  • Game frame rate sometimes goes down the **** even though I'm running it on an iPad Pro
  • cafox07
    2 posts New member
    My game has been super lagging on both of my tablets. Maybe server issues.
  • @hispeedmam56
    They are having issues with all the friend stuff recently. Have you tried an uninstall, reboot device, clear 5 gigs of space, and reinstall. Do not play while downloading. Don't know if it'll help because they are having other friend issues as well. Hopefully they are working on them.

    I’ve tried all of these, and that didn’t help any of it. Clearly, someone at Ea needs to spend some time fixing the game. I would rather they forego any further event updates, if they could take some time to get the game running smoothly.

  • Can barely go more than 30 seconds through my friends neighbourhoods before I get DC'd.
  • I'm lucky to play for 15 minutes before getting disconnected. Not everyday but most days I struggle to play with constant disconnects.
  • I'm DC'ing quite a bit now in my own town -_-
  • spot11114635
    2 posts New member
    edited August 2020
    can't log in its been 3 Days now can u look @ the problem!!! [email removed by mod] any one else!!
    Post edited by johncolombo on
  • 11EEvey
    3378 posts Member
    @spot11114635 This is not an ea help forum this is a public forum for players. You should not put your email on here anywhere.
    That being said, If it is just a spinning donut, you need to uninstall clear cache and free 4-6 gigs of space and reinstall. Do Not play while downloading even though it says you can. Only do this if your town is NOT anonymous.
    If you have the Can't login error, go to EA.com and change your password to be less than 16 characters with only letters and numbers in it. Try again.
    If neither of those work or your town is anonymous you'll have to contact EA Support https://help.ea.com/en/contact-us/?product=the-simpsons-tapped-out
  • Not sure what the devs/EA did on their server back-end but I'm able to go through all my friends list without getting disconnected, three times in fact. Very happy now so far.
  • Its been 7 Days I done everything except Uninstall the game & restall the game. Which ill try tomorrow. If not ill just be done playing the game.
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