EA Forums - Banner

The Simpsons: Tapped Out Bugs and Issues Thread

Replies

  • I, foolishly, sent 200 characters to do the daily task yesterday. It's finished, but when I tap on them to collect the money/finish the job, they don't come out of the job and it doesn't finish the job. Hubby works in IT says it might be a server issue
    I've restarted my device, I've unstalled/reinstalled and it's still not finishing the job
    Is anyone else having issues?
    The Valentine's Day quest has been installed, but obviously I can't do anything with my characters stuck in the job

    Hi! Is the task inside a building? If so, you can store the building and all the characters will be left behind in your town in a big clump, and then they'll start unclumping and roam away from that spot.

    The only character that will go into storage is a character that came with the building, if any. (e. G. If the task was in Kwik-e-Mart, Apu goes into storage along with the store.

    You just bring the building back out of storage and Apu also comes back to your town.

    Was that as confusing as I think it was?

    Let us know if that works, okay?

    NOTE: There are a few buildings that can't be stored (Simpson House is one) If they're stored in that building, you have to contact EA, but I don't think they put gang tasks in there... Hope not.

    NOTE TWO: I don't know if you will get "credit" for completing the task. (if that happens and you don't already know how to avoid getting the same problem let us know.)

    Hope that helps!

    Annette 😁

    USA/UK Race To Throw Country Into Utter Chaos = TOO CLOSE TO CALL
  • I, foolishly, sent 200 characters to do the daily task yesterday. It's finished, but when I tap on them to collect the money/finish the job, they don't come out of the job and it doesn't finish the job. Hubby works in IT says it might be a server issue
    I've restarted my device, I've unstalled/reinstalled and it's still not finishing the job
    Is anyone else having issues?
    The Valentine's Day quest has been installed, but obviously I can't do anything with my characters stuck in the job

    Incidentally, I would have loved to be a fly on the wall to hear you ask your husband how to get 200 imaginary cartoon characters out of an imaginary cartoon building. Unless he plays the game, that is. 😁😁
    USA/UK Race To Throw Country Into Utter Chaos = TOO CLOSE TO CALL
  • Problem with Prom Time Homer. Or whatever he's called. He's a skin(?) for teenage Homer, which I did NOT already have.

    BUT I won Prom Time Homer in the heart box thingamajig.

    AND he is nowhere.

    He's not in my character storage as a grayed out skin, BTW

    I checked for Prom Homer in storage, in my City Hall character list, in the Valentine Box, in my store, etc. (Just for the heck of it I also checked all those places for teenager Homer.)

    Anybody else with this problem? Thoughts? Suggestions?

    Thank you!
    USA/UK Race To Throw Country Into Utter Chaos = TOO CLOSE TO CALL
  • 11EEvey
    2777 posts Member
    edited February 4
    @annettemarc Prom Time Homer is a costume for the character Teenage Homer. Did you get him too?
    edit I should learn to read. You'll have to contact EA
    Would you please also make a post over on EA Answers about it. https://answers.ea.com/t5/The-Simpsons-Tapped-Out/bd-p/The-Simpsons-Tapped-Out
    Post edited by 11EEvey on
  • I purchased the character Libido with the 132 donuts. It shows up as all set, but neither donuts or character is in my game. I reset the iPad and restarted the game with no change. Please help, thanks
  • @annettemarc Prom Time Homer is a costume for the character Teenage Homer. Did you get him too?

    No. I know there was an old event with Marge and a photo booth, and Barney from those prom days ... i have them all in my main town from back then.

    But for the town I'm playing now, I did not play that event, and Teenage Homer isn't available for *this* event anywhere -- not in my Valentine box as a prize, nor in my storage, store, or town hall character list.

    Usually when I win a skin but don't have the character yet, the skin shows up at the end of my character storage, grayed out. For example, I won a Stonecutter skin for Frink in the yearbook that stayed grayed out for months because I didn't have Frink yet.

    Prom Homer skin isn't present anywhere, nor is Teenage Homer. (I even checked the Yearbook, btw, in case I could get Teenage Homer in there. No luck. It was a longshot, but ...)

    Any more ideas?

    I just thought of something. I already "synched " the town (back and forth to neighbor screen and town). Maybe if I completely log out of that town it will appear when I log back in.

    Be back in a minute.



    USA/UK Race To Throw Country Into Utter Chaos = TOO CLOSE TO CALL
  • TheRealTiminator
    416 posts Member
    edited February 4
    It's a common issue @dionnethemaggot if you send too many people on the same job.
    It can be a great way to earn loads of cash and xp in one go if you are at that stage in the game, luckily when you're bored with milking it the solution is simple....
    Just store the building where they are all stuck, click on friend visit icon and back to sync the game and then you can re-place the building and everyone should now be free again.
  • 11EEvey
    2777 posts Member
    @annettemarc did you figure anything out, or is he still MIA
  • @annettemarc did you figure anything out, or is he still MIA

    He's still missing. Logged out, rebooted device, etc. I hate the thought of uninstall/reinstall cuz the reception is so unstable here in our little medieval-era comune in ITALY.

    To give an idea of how towns in Italy work, there's a big-name bank that was closed in the middle of regular banking hours a few years ago, with a handwritten sign in the front window that said "Chiuso. Compleanno del nipote." That's Italian for "Closed. Nephew's Birthday."

    Perhaps that sort of attitude toward the importance of "modern" life explains why it isn't considered crucial to deal with substandard Internet connectivity.

    I can survive without him. But...

    USA/UK Race To Throw Country Into Utter Chaos = TOO CLOSE TO CALL
  • annettemarc
    7747 posts Member
    edited February 5
    @annettemarc did you figure anything out, or is he still MIA

    BTW, I saw that you reported the problem for me over on EA Answers. In a way, I'm a bit glad to see I'm not the only one with the problem. 😉

    Thank you!!
    USA/UK Race To Throw Country Into Utter Chaos = TOO CLOSE TO CALL
  • I'm not seeing Marge Sculpture Garden with Young Artie in my store an a premium item available as a part of the latest event. Does anyone know why im not seeing it?
  • 11EEvey
    2777 posts Member
    @skirby998 Could you already have this item? It was available back at Thanksgiving
  • @1EllieG7294 I am an idiot. Somehow I do have the gardens which is weird because I don't remember ever seeing the gardens let alone buy them 😅 I thought it was missing because when I checked my town hall to see if I already had the character I didn't have him, however, rather than going to "Y" for [i]Young[/i] Artie, I went to "A" instead. The gardens were tucked away too which is why I couldn't find them. Thanks for putting doubt in my mind and making me check again. hahaha 😅
  • 11EEvey
    2777 posts Member
    @skirby998 Other people have done it, so don't feel bad at all. I am just glad you found it and don't have to contact EA haha
  • KO175
    4 posts New member
    Hi, had a question. I went to sign into my game & got the “play now” then “continue” screen after still being logged in. I started playing & noticed some buildings missing, found them in items for purchase, so I had to buy the 4 of them again. Ok, then I noticed 5 characters no longer have 1 hour tasks. Everything was fine a few hrs ago, what should I do? Any tips that don’t involve waiting on EA? Thanks for any help!
  • 11EEvey
    2777 posts Member
    @KO175 Log out reboot and sign back in. If you still are having issues you will have to contact EA
  • Klot
    4 posts New member
    I’m on the very last quest called, “Better fighting through science” but when I go to click “Do It” next to “collect syringes” none of the characters have syringes next to their task rewards. Just money and exp. And when I tried anyway, they don’t drop any syringes. Anyone have any idea how to make them drop syringes? I’d love to finish the quest. I’ve read many other people having the same issue. It seems like a bug. Can you help me resolve this issue?
  • [quote="Klot;c-2210512"]I’m on the very last quest called, “Better fighting through science” but when I go to click “Do It” next to “collect syringes” none of the characters have syringes next to their task rewards. Just money and exp. And when I tried anyway, they don’t drop any syringes. Anyone have any idea how to make them drop syringes? I’d love to finish the quest. I’ve read many other people having the same issue. It seems like a bug. Can you help me resolve this issue?[/quote]

    I have the exact same problem. It says I could be able to finish up this last task even after November 10th but no syringes.
  • Contact EA for issues with the Halloween event end
  • Klot
    4 posts New member
    [quote="11EEvey;c-2210543"]Contact EA for issues with the Halloween event end[/quote]

    How do you contact them?
Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. Sign in or register to get started.