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The Simpsons: Tapped Out Bugs and Issues Thread

Replies

  • willoworenda
    4 posts
    edited May 2013
    My husband boomstickracing gave me 552 eggs. when i got on to my game i found no eggs but his game showed 0. We have recently been very hooked on this game and have been enjoying whacking day. Please help!! we have very little time left and we are trying so hard to get what we can before the 10th.

    Thank you for your time,
    Michelle
  • mayanajia
    17 posts
    edited May 2013
    I also lost the whacking licence :(. Help!!
  • RianAlmaren
    28 posts Member
    edited May 2013
    I can not connect any more. I tried it with wifi as well as mobile data ...

    First it loads like normal, than it says 'synchronisiert' (eng: synchronized) and than immediately the screen with Bart shows up, saying that connection to the server is not possible ...

    **** is that?! I'm only 250 snakes away from finishing the whacking event ... -.-
  • BoldSpear
    3 posts
    edited May 2013
    today i was visiting my neighbors, whacking snakes etc. and the game crashed. now i login, tap to continue then it goes to a black screen and takes me back to my phones homepage. BUT i can play unanimously or under another account no problems. same issue on different device, tablet. this is very frustrating, i enjoy the game but cannot access it now. it's 2 days before end of whacking day promo. please help me fix this soon.
  • SparkzThaLok
    13 posts New member
    edited May 2013
    Hi Gypsy,
    I've Been Having Trouble Sending Friend Requests
    It Always Fails To Send Them And Tells Me To Retry.
    Btw I Have A Few Friends And I Know I Haven't Reached
    The Limit. Any Help Will Be Greatly Appreciated Thank You. :)
  • tlivers35
    6 posts
    edited May 2013
    tlivers35 wrote:
    hazem1999 wrote:
    tlivers35 wrote:
    hazem1999 wrote:
    Hi. I haven't been able to connect for 2 days Now. Is the server having issues? I'm level 21 and have never had a problem before. Now I just keep getting Bart screen "Cannot connect to server. Ugh!! Not this screen again" what's going on?

    Yes. I have a case opened with EA support about this issue. Was escalate d to 2nd tier supporg early tbis morning.

    Great thanks please keep me updated.

    Will do. So far no response.

    Still no response on the case I opened. I did find something new though.
    I was playing 2 different accounts on the same device both logins were friends of the other. After I reinstalled I was able to login on the other account and when I went to visit other springfields there was one friend town there but it was a different name from my other account. I visited it and it was definately my other Springfield? Wierd! I updated the case I have opened with this information.
  • atmgr82
    1 posts
    edited May 2013
    tlivers35 wrote:
    tlivers35 wrote:
    hazem1999 wrote:
    tlivers35 wrote:
    hazem1999 wrote:
    Hi. I haven't been able to connect for 2 days Now. Is the server having issues? I'm level 21 and have never had a problem before. Now I just keep getting Bart screen "Cannot connect to server. Ugh!! Not this screen again" what's going on?

    Still no response on the case I opened. I did find something new though.
    I was playing 2 different accounts on the same device both logins were friends of the other. After I reinstalled I was able to login on the other account and when I went to visit other springfields there was one friend town there but it was a different name from my other account. I visited it and it was definately my other Springfield? Wierd! I updated the case I have opened with this information.

    I've been having the exact same issue (though I only have one account). However, my girlfriend noted that my town name changed, and when I tried to log in to my account on her phone, the Cannot Connect to Server page came up immediately. However, she's able to play on her account just fine. D'oh. (My customer support ticket also got escalated to 2nd tier support this evening)
  • EducatedBeef
    2 posts
    edited May 2013
    Hey guys

    I was playing Simpsons Tapped out just before and purchased a golden scratchie. Just before doing so I used 12 donuts to fast track a building (nelson muntz house) and tasked Nelson with this first quest.
    After winning 6 donuts from the scratchie my game reset and went all white and basically lost Nelson as well as the 12 donuts I used to get him.

    I usually wouldn't worry about it but this is the third time it's happened to me. The second time I lost $10 000 I just won from a scratchie. Is it at all possible to just get my 12 donuts back, please?

    Thanks!
  • Macmuft
    6 posts
    edited May 2013
    Hi, today wednesday 8th of May the game log out alone and when I log in again all the 99 "friends" are not there anymore…
  • stl_rams_f516
    2 posts
    edited May 2013
    Unable to play for three days now, even after uninstalling/reinstalling twice. Account was mixed up with the screen name "HouseAtlantic88". I even spoke to a "specialist" on the phone that assured me that my profile and issues would be forwarded to the studio and still nothing. THAT WAS TWO AND A HALF DAYS AGO!!!! They told me this seems to be a common issue with Android users. Ever since EA and Origin took over the game has gone to crap. It's a sad day when a Simpsons fan as big as I am HATES a Simpsons product.
  • JaymieL
    8 posts
    edited May 2013
    I don't know where to post this, so I will try here. I can't add neighbors. My friends show as friends who "do not have Simpsons Tapped Out" when I know for a fact that they do since they all visit one another. They do not show as MY neighbors, and I can't visit them. I'm playing on an iPhone 4S (if that helps.) Someone PLEASE help me!! :twisted: :? :roll:
  • tlivers35
    6 posts
    edited May 2013
    Unable to play for three days now, even after uninstalling/reinstalling twice. Account was mixed up with the screen name "HouseAtlantic88". I even spoke to a "specialist" on the phone that assured me that my profile and issues would be forwarded to the studio and still nothing. THAT WAS TWO AND A HALF DAYS AGO!!!! They told me this seems to be a common issue with Android users. Ever since EA and Origin took over the game has gone to crap. It's a sad day when a Simpsons fan as big as I am HATES a Simpsons product.

    I feel ur pain. Im an android user and have the same problem. I've opened a case with support and it was escalated to tier 2 but there has been no update to it for 4 days.
  • hazem1999
    6 posts
    edited May 2013
    Clearly there is no support for this game. What happens if I uninstall and reinstall? Do I loose all my progress? Do I have to start at level one again?
  • stl_rams_f516
    2 posts
    edited May 2013
    hazem1999 wrote:
    Clearly there is no support for this game. What happens if I uninstall and reinstall? Do I loose all my progress? Do I have to start at level one again?

    nothing apparently, I've done it twice and still can't play my game.
  • joaonew
    1 posts
    edited May 2013
    I got a bug on the game and i dont know if it's happening only with me, i got now by the end of the whacking day event 4261 snakes, but i cant build the duff stadium. How can i build it?? I worked on this amount just because of the stadium!
  • j29foy11
    106 posts Member
    edited May 2013
    Hi. When i instruct smithers to do the 60min task with burns thy only do it for about 15 mins and then stop. I get no money and no xp. I use the 60mins tasks alot as i play alot.
    Any body els got this and how do we get it resolved

    J29foy11
    :?:
  • j29foy11
    106 posts Member
    edited May 2013
    pls help. My game just went of and i cant get it back on now. I am level 28+5.

    HELP ME
  • annettawar193
    23 posts
    edited May 2013
    Same here level 26 game just logged me out cannot get back on just getting cannot connect to server screen can anyone help...................................
  • patrick_ba615
    1 posts
    edited May 2013
    My tablet crashed and i lost all my progress was at level 15...its been already the second time it'.s verry frustratng... someone help patrick_ba615

  • CostcoLawGrad
    9 posts
    edited May 2013
    The game has been trying to buy donuts repeatedly, sometimes as often as five times in five minutes.
    At first, I thought it was an audio glitch, (That's gonna rush a lot of builds... That's gonna rush a lot of builds...) but then I looked at the Notifications bar on my tablet.
    It's failing because I have my Google Play account set to make me type in my password manually for every purchase, but it's quite annoying, and it's gotten my Play account frozen once so far.
    Oh, and the game crashes every time I get to a video cutscene. When I close the game and start it up again the game crashes again, repeat x infinity. The only way to move on is to log in on my phone and get past the cutscene.
    I'm on Nook HD+.
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