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Donut Reimbursement

Replies

  • MillLake
    19 posts
    edited May 2013
    LOL. The outrage.
  • edited May 2013
    LOL you people are funny. Did ea force you to spend your donuts on those items? No, you made that decision.

    If you care so much about not missing any limited time items, you would have gotten them by now, it's been a freaking month. I got all the whacking day stuff without using any donuts so its not impossible.

    Stop blaming ea because you didn't have the persistence to whack and procrastinated instead.

    EA DIDN'T SCREW YOU DONUT SPENDERS. YOU SCREWED YOURSELF
  • ffcchan
    86 posts
    edited May 2013
    I feel for your guys who did spend donuts in the last hours of the 9th! I was lucky I got the motel before then, but if I was slightly short on the 9th then I would've spent a few donuts too. It was bad enough that they didn't give a specific time to end the event (or at least have a consistent time for every event), but if they were going to extend it then at least 24hrs notice would be appreciated. It makes it look like they're disorganised more than anything else. I would be thinking they did it to trip more people into spending donuts.. or maybe they are disorganised.
  • talljrock
    2 posts
    edited May 2013
    I was just over 1000 snakes short to getting the motel and was not about to spend all that time and not get all the rewards so I bought the donuts to complete the motel. I have the same feeling as everyone else and would have never spent the money for the donuts had I known they were planning to extend the deadline. Where was this extension for the other holidays where I was short?
  • glowvicious
    135 posts
    edited May 2013
    Extension days for the LIMO :evil: :evil: :evil:
    We're having unhealthy relationship with EA
  • mdawny
    325 posts Member
    edited May 2013
    Those of us who had to use donuts at what we thought were the last moments of the game, have every right to be upset. There were never extensions for the other events. We whacked snakes every day as well as you and for me it was many times a day. And how many of you get booted out of friends towns (while trying to whack) multiple times stating "connection" issues? That made it almost impossible to get the amount of snakes in time to get the motel. And how many of you that are bashing us have HACKED phones or iPads???? :evil:
  • stylie_steve
    9 posts
    edited May 2013
    I'm another pissed player. I used my donuts to get the last couple prizes as I never would have made it by the 9th but by the 16th I should have been able to finish. But it was too late and I used donuts. I will contact EA in an attempt to get my donuts back but I feel it will be a wasted exercise.
  • Dyl26
    171 posts
    edited May 2013
    I was actually excited when I had gotten all the prizes I couldn't wait till the 9th so all the snakes would be removed from my town. Only to find out now there are mystery boxes and an extension. It's annoying but I'm happy at least it's helping the people who wasn't able to get all the prizes.
  • amoldyy
    21 posts
    edited May 2013
    business is business.

    really the only game I pay, so I have spent some money for donuts.

    Just think the stuff for this event you bought will be a nice decoration after the event.

    Really like the speakers.
  • ZEnigmatic13
    41 posts
    edited May 2013
    I'm tired of these MFN snakes in this MFN game

    LMAO YOU REMINDED ME OF THIS

    http://www.youtube.com/watch?v=K76c1yPRzug
  • sherryt07
    3273 posts Member
    edited May 2013
    I'm tired of these MFN snakes in this MFN game

    LMAO YOU REMINDED ME OF THIS

  • RandBlade
    6 posts
    edited May 2013
    So amused at the whinging here. EA gave a limited time opportunity to earn (through a lot of time) extra characters. With a well published deadline. An option to pay with donuts was there all along.

    After the event finished, like on many events before it, it was extended. To my memory both Halloween and Christmas were each extended by a week too.

    For those who paid, you had a month to get it for free then made your choice. So what if others now get it for free too, you're no worse off at all than if it had been not extended.

    EA are under no moral obligation to let us know that free stuff is being extended, smile about it when it happens.

    I earned the 12,500 the hard way - getting 500/day from friends. Should I now complain to EA to get my hours I put into it back as it could have been done easier? No. This is nothing to complain about.
  • CounterSniper67
    439 posts
    edited May 2013
    If that were the case, then millions of people would have had their donuts re-imbursed from all the "accidental" donut usage with the whole speed up process.


    If EA had a legitimate desire to keep their customer base happy then they would properly staff a customer service department and allow them to reimburse donuts.

    It doesn't take much to make TSTO customers happy by giving them some pixels on a screen.

    It's not like they are really out anything. The best freemium game companies go out of their way to make their customers happy.

    It's business 101 and with a virtual product it is so much more cost effective.

    A real business say for example a restaurant has to either refund money or remake the food. That impacts their bottom line.

    EA handing out donuts doesn't cost them a red cent yet they act like they personally had to dig them out of their own private donut mine.

  • RandBlade
    6 posts
    edited May 2013
    It costs them real labour costs to deal with complaints, especially if they're of a specious nature like this.

    If people only complained about real issues rather than spamming complaints at any sense of potential insult then it'd be different.

    Take this as an example: They've extended letting people earn stuff for free past the old deadline so they must be evil. Eeeeevvvvviiiiillll. If they wanted to be harsh they'd have cut it off already, but they've not.
  • drprimo
    259 posts
    edited May 2013
    RandBlade wrote:
    So amused at the whinging here. EA gave a limited time opportunity to earn (through a lot of time) extra characters. With a well published deadline. An option to pay with donuts was there all along.

    After the event finished, like on many events before it, it was extended. To my memory both Halloween and Christmas were each extended by a week too.

    For those who paid, you had a month to get it for free then made your choice. So what if others now get it for free too, you're no worse off at all than if it had been not extended.

    EA are under no moral obligation to let us know that free stuff is being extended, smile about it when it happens.

    I earned the 12,500 the hard way - getting 500/day from friends. Should I now complain to EA to get my hours I put into it back as it could have been done easier? No. This is nothing to complain about.

    Speaking as someone else who managed to get everything before the deadline, I have to disagree. IIRC, extensions were always announced before the end of previous events. And just because previous events were extended does not mean that people (including new players that have not taken part in an event before) should expect this event to be extended. Especially since EA gave no notice to that effect.

    This was a shady money grab by EA, no one can really dispute that. There is a very good reason EA has been voted the worst company, and this is just another perfect example.

    And for the record, I have paid for my donuts. I have not hacked my game or taken advantage of glitches. I have always given EA the benefit of the doubt, from missing bonus percentages to the harpies. I am neither EA fanboy, nor EA hater. I am a full time student that works full time plus my own side business. And the first 11 days of this event I was out of the country, most of the time with a pretty slow connection. I do not particularly feel bad for people that could not finish in time (with the exception of people that starts very late) but for EA to let people finish with donuts before announcing the extension is just outright shady.
  • RandBlade
    6 posts
    edited May 2013
    [quote=drprimoThis was a shady money grab by EA, no one can really dispute that. There is a very good reason EA has been voted the worst company, and this is just another perfect example. [/quote] Firstly the Halloween extension was not discussed beforehand. Second I can and do really dispute that. EA aren't getting a single cent extra by extending this.

    You seem to be under the misapprehension that the alternative was to announce they were extending it in advance. No the alternative was to end it as discussed. By not doing so, nobody loses. Those who've paid rather than get it through snakes (which was perfectly possible in the time allotted have got what they paid for still.
  • drprimo
    259 posts
    edited May 2013
    RandBlade wrote:
    [quote=drprimoThis was a shady money grab by EA, no one can really dispute that. There is a very good reason EA has been voted the worst company, and this is just another perfect example.
    Firstly the Halloween extension was not discussed beforehand. Second I can and do really dispute that. EA aren't getting a single cent extra by extending this.

    You seem to be under the misapprehension that the alternative was to announce they were extending it in advance. No the alternative was to end it as discussed. By not doing so, nobody loses. Those who've paid rather than get it through snakes (which was perfectly possible in the time allotted have got what they paid for still. [/quote]

    EA is not getting any extra money by extending the event? So you are saying no one used donuts to finish? Donuts that would have to be purchased to replace? Unless you are saying the people who paid donuts to finish this event under false pretenses will not buy donuts to replace what they purchased.

    If they would have ended the event as advertised, no one would be angry right now. The alternative was, in fact, to announce the extension before the experation if the event, and well in advance of such.

    And I am not disputing the fact that the vast majority of people should have been able to finish before the end of the event, but to purposefully and willfully deceive people into spending money under false pretenses is not only wrong, but could also be considered illegal.
  • Burnin_TODI
    1552 posts
    edited May 2013
    drprimo wrote:
    RandBlade wrote:
    [quote=drprimoThis was a shady money grab by EA, no one can really dispute that. There is a very good reason EA has been voted the worst company, and this is just another perfect example.
    Firstly the Halloween extension was not discussed beforehand. Second I can and do really dispute that. EA aren't getting a single cent extra by extending this.

    You seem to be under the misapprehension that the alternative was to announce they were extending it in advance. No the alternative was to end it as discussed. By not doing so, nobody loses. Those who've paid rather than get it through snakes (which was perfectly possible in the time allotted have got what they paid for still.

    EA is not getting any extra money by extending the event? So you are saying no one used donuts to finish? Donuts that would have to be purchased to replace? Unless you are saying the people who paid donuts to finish this event under false pretenses will not buy donuts to replace what they purchased.

    If they would have ended the event as advertised, no one would be angry right now. The alternative was, in fact, to announce the extension before the experation if the event, and well in advance of such.

    And I am not disputing the fact that the vast majority of people should have been able to finish before the end of the event, but to purposefully and willfully deceive people into spending money under false pretenses is not only wrong, but could also be considered illegal. [/quote][/quote]

    Not illegal....people "chose" to buyout for whatever item they wanted to get....EA did not force anything on anyone....just like the fact they are offering this game for free, but they allow people to chose whether they want to buy premium items or not....
  • drprimo
    259 posts
    edited May 2013
    drprimo wrote:
    RandBlade wrote:
    [quote=drprimoThis was a shady money grab by EA, no one can really dispute that. There is a very good reason EA has been voted the worst company, and this is just another perfect example.
    Firstly the Halloween extension was not discussed beforehand. Second I can and do really dispute that. EA aren't getting a single cent extra by extending this.

    You seem to be under the misapprehension that the alternative was to announce they were extending it in advance. No the alternative was to end it as discussed. By not doing so, nobody loses. Those who've paid rather than get it through snakes (which was perfectly possible in the time allotted have got what they paid for still.

    EA is not getting any extra money by extending the event? So you are saying no one used donuts to finish? Donuts that would have to be purchased to replace? Unless you are saying the people who paid donuts to finish this event under false pretenses will not buy donuts to replace what they purchased.

    If they would have ended the event as advertised, no one would be angry right now. The alternative was, in fact, to announce the extension before the experation if the event, and well in advance of such.

    And I am not disputing the fact that the vast majority of people should have been able to finish before the end of the event, but to purposefully and willfully deceive people into spending money under false pretenses is not only wrong, but could also be considered illegal.
    [/quote]

    Not illegal....people "chose" to buyout for whatever item they wanted to get....EA did not force anything on anyone....just like the fact they are offering this game for free, but they allow people to chose whether they want to buy premium items or not....[/quote]

    No, I would put forth that this is no different then a b&m store luring you in with a false advertisement. The items were advertised as "free" until a certain point in time, in exchange for tapping. In exchange for not tapping enough, you could "pay" donuts (money) if you did not tap enough before the advertised end date. But lo and behold, after you have spent the donuts (money) to make up your shortfall, it turns out you actually had another week to make up that shortfall, and save your donuts (money). I would submit that EA did "force" people to "buy", under the false pretense that the items would no longer be available, except for purchase by "buy-up". Again, if they would have given fair notice, this would not have been an issue. In fact, it would have been a kudos on the part of those that ended up paying donuts (money) to finish.
  • Burnin_TODI
    1552 posts
    edited May 2013
    drprimo wrote:
    drprimo wrote:
    RandBlade wrote:
    [quote=drprimoThis was a shady money grab by EA, no one can really dispute that. There is a very good reason EA has been voted the worst company, and this is just another perfect example.
    Firstly the Halloween extension was not discussed beforehand. Second I can and do really dispute that. EA aren't getting a single cent extra by extending this.

    You seem to be under the misapprehension that the alternative was to announce they were extending it in advance. No the alternative was to end it as discussed. By not doing so, nobody loses. Those who've paid rather than get it through snakes (which was perfectly possible in the time allotted have got what they paid for still.

    EA is not getting any extra money by extending the event? So you are saying no one used donuts to finish? Donuts that would have to be purchased to replace? Unless you are saying the people who paid donuts to finish this event under false pretenses will not buy donuts to replace what they purchased.

    If they would have ended the event as advertised, no one would be angry right now. The alternative was, in fact, to announce the extension before the experation if the event, and well in advance of such.

    And I am not disputing the fact that the vast majority of people should have been able to finish before the end of the event, but to purposefully and willfully deceive people into spending money under false pretenses is not only wrong, but could also be considered illegal.

    Not illegal....people "chose" to buyout for whatever item they wanted to get....EA did not force anything on anyone....just like the fact they are offering this game for free, but they allow people to chose whether they want to buy premium items or not....[/quote]

    No, I would put forth that this is no different then a b&m store luring you in with a false advertisement. The items were advertised as "free" until a certain point in time, in exchange for tapping. In exchange for not tapping enough, you could "pay" donuts (money) if you did not tap enough before the advertised end date. But lo and behold, after you have spent the donuts (money) to make up your shortfall, it turns out you actually had another week to make up that shortfall, and save your donuts (money). I would submit that EA did "force" people to "buy", under the false pretense that the items would no longer be available, except for purchase by "buy-up". Again, if they would have given fair notice, this would not have been an issue. In fact, it would have been a kudos on the part of those that ended up paying donuts (money) to finish. [/quote]

    By that rationale: every single limited time item they offered was falsely advertised because they did not provide the exact minute and second (all over the world at the exact same time) that said item would no longer be available....
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