CLOSURE ANNOUNCEMENT: The TSTO forums will be closed on December 13th, 2023. Read more about the future of the forums here.
REFUNDS?!
10 posts
Do what Homer did, Say your kid did it and get a refund. But this time, your kid achully did it.
0
This discussion has been closed.
Howdy, Stranger!
Replies
Tbh cant believe you wouldnt have a password set up on it in the 1st place
Do not contact EA. they will not be helpful.
And let your son(assuming he's young) play a game like this,
Dude, **** of here with that. They asked a simple question, and you're the last person that needs to be giving anyone advice.
The game is fine for young kids. It's removing the option for in-app purchases and/or having a password in place that's important. I'm in my late 20's and I have it blocked, lol. That amount of times I've accidentally tapped on a purchase is crazy. If it weren't for those security measures, I'd probably have spent quite a bit without wanting to.
Anyway, OP, you should have good luck with the company the purchase was made through. Just be careful because I hear that they will only give you one chance so try not to let it happen again.
I do have a password! Maybe after a few purchases it no longer requires you to confirm your password? I can't get my head around it. Or possibly I'm dealing with a child genius.
Does anyone have contact information for apple?
Who are you referring too???
I have proven to be helpfull.
Thanks for the help
He seems to have bought a few premium items but still has 1300 donuts left. Will this affect my chances of a refund?
Why thank you kind sir
Check within your phone as i think you can set it to ask everytime, ive got mine set so basically i have to enter my code everytime something is bought no matter how often or quickly it is done.
I dont have details for Apple but google it im sure you will be able to find the info you need
Yes, if you enter the password for a purchse and then hand it off to the kid, he can purchase more if he does it right away.....I think there is some sort of delay (don't know how long, or if there is a setting to disable this) that allows more purchases while still under your initial password being entered....
Found it under general settings>restrictions.....there is a password setting for 15 minutes or immediately....I think it needs to be set to immediately to always require a password for every purchase...
Boy wonder Mario.
Hehehe, some scenes are simply timeless.