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Can't log in

Replies

  • NeoSEC28
    39609 posts
    edited July 2013
    Also Milton Keynes..... so the Northerners are ok then eh???

    Im south London......when im plugged into the Matrix ;)
    Volunteer EA Senior Moderator
  • Don_Have_A_Cow
    495 posts
    edited July 2013
    Was finally able to log in this morning but not before I had to completely delete the app and reload it.

    (Philadelphia, PA USA)
  • darrenholm736
    1277 posts Member
    edited July 2013
    I'm in the East Mids and apart from the problem the other day when the Origin servers were down, I can get it straight away.
  • mdkrocks
    18 posts
    edited July 2013
    Was finally able to log in this morning but not before I had to completely delete the app and reload it.

    (Philadelphia, PA USA)


    In Sydney
    (And now just hit the 12th hour that I can't get in)

  • tykesterke256
    5 posts
    edited July 2013
    I'm in Shrewsbury and I haven't been able to get it since midnight last night.
    I've only been on the game for the past two weeks but this seems to happen worryingly often. Kinda wish I hadn't splashed out on the premium stuff now...

    Poor service.
  • Don_Have_A_Cow
    495 posts
    edited July 2013
    Try deleting the app and reloading it. I had to log in again (and do the age verification thing again) and it still took forever for that darn donut to stop spinning, but eventually it did and I was able to get in.
  • mdkrocks
    18 posts
    edited July 2013
    Try deleting the app and reloading it. I had to log in again (and do the age verification thing again) and it still took forever for that darn donut to stop spinning, but eventually it did and I was able to get in.

    Tried to delete the app and re install it a couple hours ago
    It let me sign into origin ,and then got the Bart screen again

    I might try and delete and reinstall and not sign into origin and see if it works
  • mmmmdonuts0
    192 posts Member
    edited July 2013
    I'm in the North UK and it's just been on and off for me. It's off right now so I'm hanging out here. They will work out the kinks eventually. You can't expect too much from monkeys. It would be nice if they had given some warning though. Anyhoo, it's going to be slow for a while until the dust settles...
  • dirrtydawg09
    11 posts
    edited July 2013
    fingers crossed for some free content for the issues!
  • edited July 2013
    Me too, it's been down for 6 hours
  • fiedlerj
    19 posts
    edited July 2013
    I havent been able to connect since yesterday evening... last night I couldn't... just kept getting the "Cannot Connect to Server" screen and I am still getting it now. I am on the US East Coast.
  • mdkrocks
    18 posts
    edited July 2013
    I just deleted it and reinstalled it
    A few very interesting things happenned

    It let me start a new game however there wasn't the 1st cut scene
    (Just started with homer in the middle of the block of land)

    Player through the tratorial , when had to visit 'other Springfield'
    Got the Bart screen a couple times but then it got back in

    And then the most interesting thing

    Homer and Lisa were having a Convo about the July 4th items are no longer avaliable
    And then they said that it has been decided that Lincoln will be avaliable until the 28th of July
    And hit the premium items and Lincoln was there to be bought

    I think that might be the link

    I have Lincoln in my town and I haven't been able to get in for hours
    Are the people that have Lincoln the ones that are having problems getting in??

    (After seeing that I closed the new game tried to sign into origin , did that successfully , and the got the Bart screen again )
  • darrenholm736
    1277 posts Member
    edited July 2013
    mdkrocks wrote:
    I just deleted it and reinstalled it
    A few very interesting things happenned

    It let me start a new game however there wasn't the 1st cut scene
    (Just started with homer in the middle of the block of land)

    Player through the tratorial , when had to visit 'other Springfield'
    Got the Bart screen a couple times but then it got back in

    And then the most interesting thing

    Homer and Lisa were having a Convo about the July 4th items are no longer avaliable
    And then they said that it has been decided that Lincoln will be avaliable until the 28th of July
    And hit the premium items and Lincoln was there to be bought

    I think that might be the link

    I have Lincoln in my town and I haven't been able to get in for hours
    Are the people that have Lincoln the ones that are having problems getting in??

    (After seeing that I closed the new game tried to sign into origin , did that successfully , and the got the Bart screen again )

    I have Lincoln in my town and I'm not having any issues logging in.
  • mdkrocks
    18 posts
    edited July 2013
    mdkrocks wrote:
    I just deleted it and reinstalled it
    A few very interesting things happenned

    It let me start a new game however there wasn't the 1st cut scene
    (Just started with homer in the middle of the block of land)

    Player through the tratorial , when had to visit 'other Springfield'
    Got the Bart screen a couple times but then it got back in

    And then the most interesting thing

    Homer and Lisa were having a Convo about the July 4th items are no longer avaliable
    And then they said that it has been decided that Lincoln will be avaliable until the 28th of July
    And hit the premium items and Lincoln was there to be bought

    I think that might be the link

    I have Lincoln in my town and I haven't been able to get in for hours
    Are the people that have Lincoln the ones that are having problems getting in??

    (After seeing that I closed the new game tried to sign into origin , did that successfully , and the got the Bart screen again )

    I have Lincoln in my town and I'm not having any issues logging in.




    That destroys my theory :(
  • tykesterke256
    5 posts
    edited July 2013
    Conversely, I don't have Lincoln and I AM having problems.
  • krustysland
    13 posts
    edited July 2013
    Still dead in the water here in the Midwest US. Been unable to get passed Bart's "Cannot Connect" screen since about 10 PM EDT last night. :cry:

  • tykesterke256
    5 posts
    edited July 2013
    Same here. For those veterans of the age...is this normal?
  • tykesterke256
    5 posts
    edited July 2013
    What's REALLY annoying is that my partner can access their Springfield, but not me.
  • dirrtydawg09
    11 posts
    edited July 2013
    What's REALLY annoying is that my partner can access their Springfield, but not me.

    Can you access yours on their device??? That would be interesting.....
  • chouchou3071
    4 posts
    edited July 2013
    unable to connect too.....for the last 12 hours!
    I play in an iPad, i deleted the app, reloaded it but still unable to login.
    What is going on? Is there and official answer to that bug?
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