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The Simpsons: Tapped Out Bugs and Issues Thread

Replies

  • v3ria
    1 posts
    edited October 2013
    Anyone else having a major freezing issue? My game froze a couple of days ago after completing Frying Dutchman part 1. I had also just begun playing the Halloween update. Now whenever I log in, the game seems to function for approximately three seconds and then it freezes. The spooky Halloween sounds continue, but the characters don't move and the game won't respond to any of my commands.

    I'm playing on iPad 2 and have the most recent update to the iOS7. The problem began before I had updated the OS. I've already uninstalled the game twice, logged out of origin several times, closed the app and every other app countless times... Any other suggestions to resolve this issue? Or somebody going through similar problems? I really don't want to miss out on the ghost popping..!
  • Malksrather
    1 posts
    edited October 2013
    My game crashes when I try to get to my friend-list. Also loading lasts too long, about a minute or so, even if I use WiFi-connection.
    I'm using Sony Xperia ZL with Android 4.2.2.
  • Maouniv
    3 posts
    edited October 2013
    Lisa is Missing. I sent her on Halloween 16 hours quest and never saw her again. it´s been full 3 days. I need her to complete the event. the same happened to martin, I removed the Library and replaced it. cant do it with the Simpsons house.

    PLEASE HELP
  • Santana500
    3 posts
    edited October 2013
    v3ria wrote:
    Anyone else having a major freezing issue? My game froze a couple of days ago after completing Frying Dutchman part 1. I had also just begun playing the Halloween update. Now whenever I log in, the game seems to function for approximately three seconds and then it freezes. The spooky Halloween sounds continue, but the characters don't move and the game won't respond to any of my commands.

    I'm playing on iPad 2 and have the most recent update to the iOS7. The problem began before I had updated the OS. I've already uninstalled the game twice, logged out of origin several times, closed the app and every other app countless times... Any other suggestions to resolve this issue? Or somebody going through similar problems? I really don't want to miss out on the ghost popping..!

    This is the same issue that my husband has... for a few days :(
  • RadRachelLeigh
    2 posts Member
    edited October 2013
    Just this afternoon, the boxes in the lower right are gone. Friends, move things, and build. Closing and reopening game not work. Galaxy 3.
  • bongoing-mad
    10 posts Member
    edited October 2013
    Getting quite frustrated haloween update keeps crashing , thought it might be my ipad, but it crashes on iphone as well.running iOS7 never crashed before been playing since nov12.
  • sonygirl17385
    2 posts
    edited October 2013
    The game keeps crashing on me when I login but I can play it anonymously. How can I fix it?

    update: I deleted and reinstalled the game and it works fine now.
    Post edited by Unknown User on
  • paigem822
    8 posts Member
    edited October 2013
    Mine also started crashing at login about 5 hours ago after working fine all morning. I've tried everything on the boards - I've deleted and reinstalled and logged in and out several times, etc. - but nothkng has worked and it is still crashing at login. I'm on an iPhone.
  • Chris_davi964
    3 posts
    edited October 2013
    Homers gone so my game play has now stopped. I have spent £140 on this crap game and wish I could see somebody face to face to show my disappointment (punch lights out).
    This is what I got back from ea. After spending £140. This is all they say ?????? There is no fix. The game is broke. The game is crap as i have purchased something that I can't use then I think I need a solicitor to recover my hard earned cash from these soft worked twats.

    Dear CHRIS,Thanks for contacting Electronic ArtsI have gone through your mail & came to understand that you have got the game Issue so in this regard I will like to tell you that Games Forum serve as the best platform to reach our Experts. In fact, we encourage feedback, comments and suggestions coming from our players as this helps us improve and serve you better. Moreover, as our Experts monitor the Posts regularly, Games Forum offer an effective medium to communicate with them. Interestingly, you can interact with other players as well.I am sure you would enjoy the Games Forum immensely. Please visit the
    link: http://forum.ea.com/eaforum/categories/show/233.page http://forum.ea.com/eaforum/posts/list/9626421.pageYou can also check on answers.ea.com: http://answers.ea.com/If still any Issue persists feel free to contact us anytime.As always, we strive to provide you with the world's best customer experience for the world's best games. By taking a short survey about your experience with EA, you can help us improve our service to you:https://helporigin.secure.force.com/csat/TakeSurvey?id=a0UE00000004VPs&cId=003E000000gs2elIAA&caId=500E0000007JtDkIAKWe have closed this case for now . You can reach us at help.ea.com for further assistanceRegards,Shivam R.E
    A Customer Experience[ ref:_0

    The last line is the funniest as they have now closed the case which I reported at 2 am this morning.........They haven't even * looked at it. 140 down the swanny. Ea are * * .the worst in the world
    electronic
    arts
    extremely
    annoying
  • dhfjhvgjhvhjfg
    1067 posts
    edited October 2013
    Legs disappeared for a few days this time. That makes both legs and Nelson that gave disappeared. Luckily if a character disappears you can store their associated building, quit the game, open it again, the place the building back. I think your screwed though if one of your premium & regular characters without buildings associated go.

    Getting a weird done now too - the gulp n blows keep turning into other buildings or objects. For instance I had two nighthawk diners next to each other at one point & same with the Mayan calendar. Clicking on the building in move mode turns it back to a gulp n blow.
  • thunt13
    9 posts Member
    edited October 2013
    Homer is gone!!!! Gameplay over until he can be recovered. He is the main one needed for the quests. I have tried deleting the app and reloading. I have tried visiting friends and returning. Still lost!!! I can't put the Simpson house in storage what can I do?
  • Chris_davi964
    3 posts
    edited October 2013
    Get on touch with EA (extremely awful) not electric and not artful. I have and got fobbed off saying my case was closed after just a clue of hours. My game is dead after 2 boat loads of doughnuts.......can I prosecute as i have purchased a product that can now not be redeemed? Help please I beg of you . 6 months of wasted play as homer is stuck beneath the sea with a million tasks to do in such little time if he has not drown before the 7 th of November. Just wish ea had a shop in the high street so that this could be sorted out in an appropriate manner. They won't speak to me at all. I need to tell the world now how bad they are and will never ever buy anything that is download able a gun. Give me a disc for the 360 any day.
    ea suck
    ea crap
    origin joke
    origin download to chat on pic mac .....joke
  • Rockstar461
    5 posts
    edited October 2013
    My tapped out wont log in with the donut just endlessly spinning...I changed my origin email address and this is what must have caused it, any idea how to fix? Thx in advance
  • BLT315
    1 posts
    edited October 2013
    The game won't let Mayor Quimby finish his task.
  • syxxpac947
    21 posts
    edited October 2013
    I have a friend KatieDunne who isn't an origin member anymore. I can't defriend her as she doesn't show up in my friends list and she's wasting friend space on the tapped out friends town field.
  • Pengu_at_work
    5 posts
    edited October 2013
    Two of my characters have been gone. Eddie and Bart were lost. I recover them by saving Bart's treehouse and the SWAT-Van in the inventory and replace them. But the active tasks were aborded. I noticed, that the characters disappear in den upper left edge of springfield; they walk OVER the mountains and clouds and got lost in these upper left edge.

    BUT what should I do if this happens to Lisa or Homer????? EA, do something against this bug :evil:
  • JediPigeon
    1 posts
    edited October 2013
    I'm playing on an iPhone 4, and whenever I try to visit Krustyland the app crashes. My brother is having the same problem. I'm using IOS6 and he's using 7.
  • soccerdad394
    12 posts Member
    edited October 2013
    I noticed that my Officer Lou has disappeared from my game.
    I have tried logging out and back in. But no luck

    Any help would be greatly appreciated.
    Thanks
  • soccerdad394
    12 posts Member
    edited October 2013
    I tried pen gu at work response of putting the van in inventory. And it work.
    Thanks
  • Billdbob
    1 posts
    edited October 2013
    Iphone 4 ios 7 when I get into the game the first time I try and go to Krustyland it boots me out of game. I renenter count to 10 then can go to krustyland,. Also game is getting real slow and choppy. I still have 8gb f memory available to use
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