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Can't get presents

colincell2 wrote:
My "quick access" button no longer works.
I never get any presents to give to my friends.
The button showing the community prizes has disappeared.
I have logged in on my I-phone and my I-pad - the problem is on both.
My son uses the I-pad and his is fine.
HELP!

I'm having the same issue. All presents only give gift cards no longer presents to give to friends. The community prize button has disappeared, and the mission shortcut for characters in the top left corner doesn't work.

I've uninstalled and reinstalled the game twice, no luck

Replies

  • colincell2
    6 posts
    edited December 2013
    At least I am not the only one, I guess.
    I also reinstalled to no avail.
    Weird though, since if I log into my son's account one my phone or the I-pad, it works fine.
    So it is obviously account-related...
  • PREMO4
    5 posts
    edited December 2013
    colincell2 wrote:
    At least I am not the only one, I guess.
    I also reinstalled to no avail.
    Weird though, since if I log into my son's account one my phone or the I-pad, it works fine.
    So it is obviously account-related...

    It actually happened to me once a day earlier, but the game crashed a minute later and when I restarted it worked. But it bugged again yesterday and it didn't crash, it's been almost 24 hours and still messed up.
  • bradjkelly
    13 posts
    edited December 2013
    Same issues, when I first updated everything was fine, second day started having crash issues. After crash when app restarted it was missing community and perdonal prize button, no presents to give only gift cards, and my search character button will not switch or select task menu like before. Tried uninstalling same issue, loaded on iphone with same problems. Updates today left me exactly the same, sounds like an account problem, hopefully resolved soon, I feel bad not giving presents away on daily visits
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