Same issue here. My game crashed this morning on the iPad and when I reopened it the origin button was gone, along with all my friends. No matter how many times I close and reopen the app the button still doesn't appear and I am hesitant to delete it and reinstall in case I lose my Springfield and all my donuts.
When I tried opening it on my phone it says that the game is undergoing maintenance and won't let me play at all on there, so I am hoping it is a server issue and the button will come back.
Over an hour ago the origin button disappeared from my iPad app but was able to play. All my neighbourhoods have vanished. Short while after I was unable to access the game from iPad (undergoing maintenance error) but I am still able to play using iPhone (touch wood!)
I play under my husband's account and mine. He lost all his friends but I could still visit him and he was still listed as a friend on my account so hopefully that means that the friends aren't really lost and will come back soon. About an hour after he lost his, mine disappeared also.
Note there are TWO problems with friends disappearing
1. Origin is down now, so the origin button will disappear from your login page and the page where you view towns
2. When origin is back up, if no one still shows up, its a problem that you have friends who haven't done the xmas update. Delete anyone who has been inactive for a week or more, again when origin is fixed, and that should fix it fine
Note there are TWO problems with friends disappearing
1. Origin is down now, so the origin button will disappear from your login page and the page where you view towns
2. When origin is back up, if no one still shows up, its a problem that you have friends who haven't done the xmas update. Delete anyone who has been inactive for a week or more, again when origin is fixed, and that should fix it fine
How do you find out if someone's been inactive for a week and how do you delete friends?
Replies
ALL 100 of my friends are gone.
What can i do now?
Is this temporary?
Can any of my friends visit me? If you have me in your friend list please check, and let me know.
I have my game and device shut down at the moment, hoping to find out the fix/answer.
me too, I hope there not gone forever
Any ideas on whether this will be fixed?
When I tried opening it on my phone it says that the game is undergoing maintenance and won't let me play at all on there, so I am hoping it is a server issue and the button will come back.
Same thing happened to me just now.
Game crashed when visiting a friends town - no friends and no Origin button
Get it fixed EA as I've paid money on this game
1. Origin is down now, so the origin button will disappear from your login page and the page where you view towns
2. When origin is back up, if no one still shows up, its a problem that you have friends who haven't done the xmas update. Delete anyone who has been inactive for a week or more, again when origin is fixed, and that should fix it fine
How do you find out if someone's been inactive for a week and how do you delete friends?