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Spin Tokens are stuck on "Finished"

Replies

  • hannerrr3
    4 posts
    edited December 2013
    Wow, thanks for the double gift cards today. I'd care more if I could actually get my spin tokens. SO ANGRY. Been playing this game for 18 months and this makes me want to give up, haha!
  • Seejarvis
    21 posts
    edited December 2013
    Yes, thank you EA for the double gift card slap in the face. I can't wait to get twice the amount of useless gift cards!
  • nxrble
    9 posts
    edited December 2013
    I'm just gonna clean my town from time to time and do long missions for everyone. Yeah, the in-game jokes are telling. I think if it were anything but Simpsons branded it would have died in a fire.
    Spin tokens bugged. News at 11.
  • misspandi
    12 posts
    edited December 2013
    So, double currency today... and it doesn't mean a thing for those of us who aren't getting anything for the currency anyway. What a total let down.
    Yippee.

    :(

    However, if you have gift bags stocked up, go dump them in neighbors towns. At least we'll be progressing to the community prize... Ebeneezer Burns!


    ~~Edit~~
    Here is a response I got about it from EA. They are aware of it, not that it does us any good today.
    _______________________________________________________________________________________

    Thank you for contacting Electronic Arts.

    After reading your email, it seems like that you're facing some in-game issues. Don't worry, we're here to help you further.

    As I can see in my database this is known issue.In this case, i'd like to suggest you to follow our Game Forum as this is an in-game issue. Posting your comments on our Forum will help our developers to know about such in-game issues and i am pretty much sure you'll get some resolution of your problem. Please understand that many players are reporting these kind of game play issues in The Simpsons: Tapped Out now and based on that our studio is investigating this. They will try to fix it as soon as possible.

    Please pardon me for not being able to answer your query and if there is anything else we may help you with, please feel free to contact us again.
  • krudra007
    2 posts
    edited December 2013
    Have the same problem.. Got stuck after i crossed 34000.. Says 1000/1000 Done.. Dont know what to do..
  • JinXingVenus
    1 posts
    edited December 2013
    I have this problem too. I hope there's a fix soon, and that we get all the spin tokens we've earned!
  • ValRoth1
    1 posts
    edited December 2013
    I've had the same issue for a few days. Tried on both apple and android, no dice.
  • smitty23521
    21 posts
    edited December 2013
    Same, I was going for my 4th spin today too :(
  • Ghurtado16
    1 posts
    edited December 2013
    I have the same issue. game crashed as i was about to head back home to collect my free spin token at 36000 gift cards. now im at 39000 gift cards and have not received any spin tokens for the 1000 additional gift cards every time. very frustrating. so far i have missed 4 free spin tokens. tomorrow it will probably be another 2 spin tokens i miss out on.
  • Seejarvis
    21 posts
    edited December 2013
    At this point it seems obvious that the "fix" EA has planned is to just wait until the event is over and it let it resolve itself.
  • sexy_spice53
    10 posts
    edited December 2013
    Soooo...we're now on day 6. I'm about 32 spins down and thanks to the egg nog bar, I have been able to collect 2000 dollars and some more gift cards. I've stopped doing the gift cards for a while now because it is clearly a waste of time. I just hope that I am able to get mr PLOW because that's the only one I really cared about.

    I did have a thought. I've collected 2 extra coins from gift bags so maybe we should added each other as friends and make sure we give each other bags to help each other out. Anyone think that's a good idea?
  • ljenkins50389
    3 posts
    edited December 2013
    I'm curious. My spin counter got stuck just as I completed the get 50 gift task at about the same time I hit 36,000. There was no reward and I got the 1000/1000 Done message. Also I leveled up but did not get the spin for donut window so I never got the option to win the 1- 3 donut reward....... in other words no donuts for leveling up. Think any of these are factors on this bug or do you think just coincidences?
  • ericfisher1
    9 posts
    edited December 2013
    My Son's game is having this issue as well. Been going on since the 23rd, and he's missed 6 tokens so far. Does't matter if he logs in on his Ipod Touch or my Iphone, it won't work. Very frustrating.
  • QiWinner
    8 posts
    edited December 2013
    I've been having the same problem as all of you with not getting any tokens for the gift cards. I've tried it on both my android tablet and ipod touch and it's the same problem. I doubt they'll fix it before it's over since there's only a few days left. I don't understand why some have the issue and others don't.
  • Seejarvis
    21 posts
    edited December 2013
    I don't understand how EA has a game that must be making them money as they continue to invest in creating new content, yet they don't care about paying (I have bought donuts) customers issues enough to offer ANY support. Just a blanket statement directing you to the forums in the hopes someone else discovers a fix, this of course after you go out of your way to contact them about a issue that they are aware of.
  • trailstrials
    78 posts
    edited December 2013
    Typical EA way to fix things is to ignore that there is a problem at all. If it does not cost them money they don't care.

    Maybe we might get a token character or skin...

    I am also stuck at 1000/1000 cards with no new coins even though I am at 60,000 cards.
  • xsuprmnkyx
    1 posts
    edited December 2013
    +1 Have missed out on at least 3 tokens already
  • seekeroftr848
    3 posts
    edited December 2013
    I have personally missed about 17-18 spin tokens...when is EA going to make this right. I'm trying to finish getting all my prizes on the wheel of chance and one coin a day isn't hacking it. I only need two more prizes.
  • ljenkins50389
    3 posts
    edited December 2013
    Well....still stuck. I have missed out on 11 spins and have not been able to get much of anything off of the wheel with only one coin/spin a day.
  • dwfrancis
    9 posts
    edited December 2013
    I am stuck too. I certainly hope EA compensates us for the lost spins. I mean it serious impeding us from getting the prizes.

    -dan
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