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Attention ! Everyone Loading the Wrong Town

Replies

  • Fingerpopping58
    120 posts Member
    edited January 2014
    When a new level is released I delete the Tapped Out app from my mobile device, then update the app in iTunes on my laptop and reinstall the app to my mobile device. A clean install seems to reduce the number of glitches I experience.
  • Spenson66
    557 posts Member
    edited January 2014
    Ive got some more info it seems when logging in the game grabs your user id and when it aska for you town it grabs a different id for some reason. Unaffected towns load the same id for both. So it seems to be a server issue and your town should be safe on the proper id.
  • adam19812005
    58 posts Member
    edited January 2014
    Good to hear,hope it is sorted out soon.
  • davidlwaite
    264 posts Member
    edited January 2014
    Happened to me too. However I did not like that town so I sold everything, including the premium stuff, that way whoever owns that town can then in turn fix it so it is not so ugly.

































    suckers


    :twisted:
  • UnitLK7T2
    3 posts
    edited January 2014
    I hope this gets fix! I was a level 37 with over $260 worth of premium items. And now I have this level 18 city. I,trying to figure out how to post a screen shot. We'll other than that if anybody want to add me it's UnitLK7T2.
  • ACE19711
    1110 posts Member
    edited January 2014
    has anyone resolve the issue yet
  • ACE19711
    1110 posts Member
    edited January 2014
    This is very upsetting I dont know why this happened
    Hopefully they'll have a fix before level update
  • jazzyboo86
    5 posts
    edited January 2014
    In case this issue isn't resolved by the morning, where do I put in a ticket to get it fixed?
  • lalaland538
    94 posts
    edited January 2014
    Has anybody with a "lost town" got it back yet?

    I am still without my Springfield. Sad day! :cry:
  • Spenson66
    557 posts Member
    edited January 2014
    Has anybody with a "lost town" got it back yet?

    I am still without my Springfield. Sad day! :cry:

    Fortunately your Springfield is not lost It is still there. The game is improperly loading your Mayhem ID and grabbing the wrong town. The town most likely belongs to someone so try not to destroy whatever town you do load.
  • bren1960
    1631 posts
    edited January 2014
    spAnser wrote:
    Ive got some more info it seems when logging in the game grabs your user id and when it aska for you town it grabs a different id for some reason. Unaffected towns load the same id for both. So it seems to be a server issue and your town should be safe on the proper id.

    So what does it mean if someone screwed around with this other town? Is it still safe?
  • Spenson66
    557 posts Member
    edited January 2014
    bren1960 wrote:
    spAnser wrote:
    Ive got some more info it seems when logging in the game grabs your user id and when it aska for you town it grabs a different id for some reason. Unaffected towns load the same id for both. So it seems to be a server issue and your town should be safe on the proper id.

    So what does it mean if someone screwed around with this other town? Is it still safe?

    I would say this is why some people are losing donuts possibly. Someone loads their town and plays it because the server told you it was yours.
  • lalaland538
    94 posts
    edited January 2014
    spAnser wrote:
    Has anybody with a "lost town" got it back yet?

    I am still without my Springfield. Sad day! :cry:

    Fortunately your Springfield is not lost It is still there. The game is improperly loading your Mayhem ID and grabbing the wrong town. The town most likely belongs to someone so try not to destroy whatever town you do load.

    Thanks spAnser.. :oops:
    I logged in on an iPad that hadn't been updated yet and saw my town,but then game was trying to force the update on iPad too, so I couldn't get my correct "ID #" to submit to EA.

    I wouldn't mess with someone else town.. Not my style :wink:

    Hopefully, this gets fixed soon. I lost my town a year ago and started over then. I wasn't too upset then, but I have so much more time and $$$ invested now.

    Anyways, Thanks spAnser for all your updates and tips!! :thumbup:

  • bren1960
    1631 posts
    edited January 2014
    spAnser wrote:
    bren1960 wrote:
    spAnser wrote:
    Ive got some more info it seems when logging in the game grabs your user id and when it aska for you town it grabs a different id for some reason. Unaffected towns load the same id for both. So it seems to be a server issue and your town should be safe on the proper id.

    So what does it mean if someone screwed around with this other town? Is it still safe?

    I would say this is why some people are losing donuts possibly. Someone loads their town and plays it because the server told you it was yours.

    I've got memory issues but I'm pretty sure even if I'm told it's mine I'd know it wasn't when I saw it. Mine are all safe. So far. Feel bad for the others
  • jfcal2005
    52 posts
    edited January 2014
    Why does this thread show that the author is spAnser (on the Game discussion main screen), but when I open it, the first post is someone named crackafreeze :shock: :shock: :?:
  • Airion
    262 posts Member
    edited January 2014
    Because it's been merged.
  • Spenson66
    557 posts Member
    edited January 2014
    spAnser wrote:
    Has anybody with a "lost town" got it back yet?

    I am still without my Springfield. Sad day! :cry:

    Fortunately your Springfield is not lost It is still there. The game is improperly loading your Mayhem ID and grabbing the wrong town. The town most likely belongs to someone so try not to destroy whatever town you do load.

    Thanks spAnser.. :oops:
    I logged in on an iPad that hadn't been updated yet and saw my town,but then game was trying to force the update on iPad too, so I couldn't get my correct "ID #" to submit to EA.

    I wouldn't mess with someone else town.. Not my style :wink:

    Hopefully, this gets fixed soon. I lost my town a year ago and started over then. I wasn't too upset then, but I have so much more time and $$$ invested now.

    Anyways, Thanks spAnser for all your updates and tips!! :thumbup:

    You shouldn't need to get the correct ID the server tells the game your correct ID first then it starts feeding it the "LIE" ID it is something that needs to be fixed on their backend. Why it gives the correct ID then assigns you a town with a entirely different ID is beyond me.

    The people who are unaffected are people who are either being given all the right IDs or someone who has spent so much time on the wrong ID that when EA finally straightens it out the people who were on the wrong ID all along will probably be stuck with the wrong town.
  • Bravewall
    4244 posts Member
    edited January 2014
    spAnser wrote:
    spAnser wrote:
    Has anybody with a "lost town" got it back yet?

    I am still without my Springfield. Sad day! :cry:

    Fortunately your Springfield is not lost It is still there. The game is improperly loading your Mayhem ID and grabbing the wrong town. The town most likely belongs to someone so try not to destroy whatever town you do load.

    Thanks spAnser.. :oops:
    I logged in on an iPad that hadn't been updated yet and saw my town,but then game was trying to force the update on iPad too, so I couldn't get my correct "ID #" to submit to EA.

    I wouldn't mess with someone else town.. Not my style :wink:

    Hopefully, this gets fixed soon. I lost my town a year ago and started over then. I wasn't too upset then, but I have so much more time and $$$ invested now.

    Anyways, Thanks spAnser for all your updates and tips!! :thumbup:

    You shouldn't need to get the correct ID the server tells the game your correct ID first then it starts feeding it the "LIE" ID it is something that needs to be fixed on their backend. Why it gives the correct ID then assigns you a town with a entirely different ID is beyond me.

    The people who are unaffected are people who are either being given all the right IDs or someone who has spent so much time on the wrong ID that when EA finally straightens it out the people who were on the wrong ID all along will probably be stuck with the wrong town.
    In your opinion, will this be a quick fix once they find it, or will there be a huge mess of code to clean up?
  • Spenson66
    557 posts Member
    edited January 2014
    Bravewall wrote:
    spAnser wrote:
    spAnser wrote:
    Has anybody with a "lost town" got it back yet?

    I am still without my Springfield. Sad day! :cry:

    Fortunately your Springfield is not lost It is still there. The game is improperly loading your Mayhem ID and grabbing the wrong town. The town most likely belongs to someone so try not to destroy whatever town you do load.

    Thanks spAnser.. :oops:
    I logged in on an iPad that hadn't been updated yet and saw my town,but then game was trying to force the update on iPad too, so I couldn't get my correct "ID #" to submit to EA.

    I wouldn't mess with someone else town.. Not my style :wink:

    Hopefully, this gets fixed soon. I lost my town a year ago and started over then. I wasn't too upset then, but I have so much more time and $$$ invested now.

    Anyways, Thanks spAnser for all your updates and tips!! :thumbup:

    You shouldn't need to get the correct ID the server tells the game your correct ID first then it starts feeding it the "LIE" ID it is something that needs to be fixed on their backend. Why it gives the correct ID then assigns you a town with a entirely different ID is beyond me.

    The people who are unaffected are people who are either being given all the right IDs or someone who has spent so much time on the wrong ID that when EA finally straightens it out the people who were on the wrong ID all along will probably be stuck with the wrong town.
    In your opinion, will this be a quick fix once they find it, or will there be a huge mess of code to clean up?

    Honestly it should be a quick fix if you ask me the 2 IDs don't match. All it really needs to do is setup the sessions to give out matching IDs. I really don't know how or why it is giving different IDs out anyways. I can actually load the proper town data by replacing the wrong ID with the correct one on the website in my signature. The only reason the game doesn't load the right data is it gives you a cookie/session for the wrong ID so you can update and play the wrong ID. They need to fix the cookies/sessions to give the ID that properly matches your login ID
    Post edited by Unknown User on
  • cripnite
    382 posts Member
    edited January 2014
    I had the game pop up the day before this update telling me a "level 4 town was on my device". I closed the app out completely and went back in and there was my town again. First time I ever had that error. Don't know what's going on with others now, but I managed to avoid further distress by doing that.
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