I feel like ea is ignoring me. I sent a support email as soon as the update went out and sent them all my info. They said they were escalating my issue to higher department. No email from them in over a day and I'm still logging into a level 14 town when it should be a level 37 town. Playing on an iphone 5 and an ipad 4. Mayhem ID: 31877978589142665317214653717409988853
I'm also having the same issue.. different town since the update.
I'm playing on an iPhone 4S. My origins name is dmbarb993. My mayhem ID (for the wrong town, I don't know how to get it for my real town) is 61688188761994334080052335616237364379
My town is gone! what is going on? I tried logging out, closing the game, rebooting my ipad 4 with ios 7, relaunching the game and signing back in and it's a level 1 town!!!! I had a level 37 town!!!
On which device are you playing? ipad 4
Are you using iOS or Android? (Please name the OS version.) Latest IOS
Are you playing with Origin login or anonymously? Origin login
Are you posting with the Origin account you are playing with? If not, what is your Origin ID? I'm assuming this is my origin account. efullerjef30 appears to be my account.
Update: To everyone that has complained on here I think EA is responding slowly, but surely to everyone. I had problems with my account since the update (not logging into the right town), but as of right now 1:59am CST my town is completely fixed! The layout is restored, buildings, content, money, donuts etc. Everything has been fixed! Thank the Gods! I was really bummed about losing my saved up cash and donuts and content, so so glad that EA addressed these problems and fixed it. If they haven't fixed yours yet, wait it out! Also, post on the EA forums link that was posted here as well. Good luck guys!
Updated on 01/14/14 and told me I needed to log into my "other device" and continued even though I don't play on any other device and it signed me into an entirely different town. I've tried logging in multiple times throughout the day, restarting the device and logging in, and even deleted the game and downloading it again and it's still coming up with the same random town.
I have a non-updated iPhone 4S.
Mayhem # 24259257268900289112954105638251226733 was on the account I was logged into and
my origin ID: britt_bratt3663
Please fix this! I don't want to lose everything! =(
Got the same problem with the new update,
same ID I post here,
Ipad Mini with latest version of IOS and Moto G with Android 4.3
I play logged in in origin
Initially the problem was with my ipad version post update, but my iPhone version was ok, not updated. I've tried signing out of origin and deleting the app from my iPad, powering off and reinstalling, but no joy.
Deleted game from my phone and reinstalled it. It reverted back to Christmas update, but at least my town is still intact. If Homer melted down the New Springfield again I would have walked away...
I updated and all was good. Had to restart my iPad and then it stopped crashing but I've noticed that as per the update stated there would be new quests but I don't have the new quests. Any one else got this problem?
Everything was going well and then I got a Bart screen saying something about maintenance issues. I can log into my main town and my feeder town, but my handicapped sister's town opens with my feeder town.
I closed the app. Rebooted my IPAD 4, but cannot open to my sister's town.
After the update from christmas to normall ive lost everything 16-01-2014, coming in a springfield with lvl 11, but im level 37 normally. Before the update everything went normall..
Replies
NikeNate
Mayhem Id: 16469856889231394719830367338182963894
Iphone 5s
User name Brett2311
iOS 7.0.3
Mayham id 13708541625572122375702119643841541927
I'm playing on an iPhone 4S. My origins name is dmbarb993. My mayhem ID (for the wrong town, I don't know how to get it for my real town) is 61688188761994334080052335616237364379
Help!
On which device are you playing? ipad 4
Are you using iOS or Android? (Please name the OS version.) Latest IOS
Are you playing with Origin login or anonymously? Origin login
Are you posting with the Origin account you are playing with? If not, what is your Origin ID? I'm assuming this is my origin account. efullerjef30 appears to be my account.
Can't load my town at all. Everytime I try, the app closes. Very frustrating.
UN: lynncinnamon
I have a non-updated iPhone 4S.
Mayhem # 24259257268900289112954105638251226733 was on the account I was logged into and
my origin ID: britt_bratt3663
Please fix this! I don't want to lose everything! =(
same ID I post here,
Ipad Mini with latest version of IOS and Moto G with Android 4.3
I play logged in in origin
origin Id: Contie73
Mayhem ID:31459056525786537337842501901464460406
Initially the problem was with my ipad version post update, but my iPhone version was ok, not updated. I've tried signing out of origin and deleting the app from my iPad, powering off and reinstalling, but no joy.
Id theevilkanoofy
Deleted game from my phone and reinstalled it. It reverted back to Christmas update, but at least my town is still intact. If Homer melted down the New Springfield again I would have walked away...
EDIT: Nevermind, it just forced me to update
Mine is fixed and updated.
Good luck to the rest of you!
Jon
Origin ID: corona_baby
Mayhem ID: 14527648552753960652648245482106925347
I closed the app. Rebooted my IPAD 4, but cannot open to my sister's town.
feeder town: jangey
mayhem ID: 11555080231614495902894851159516762624
Sister's town: Carol1238
shows jangey's mayhem ID
Thanks for any help to resolve the issue.
Update 1/17: Carol1238 still opens with jangey's town.
Update 11/21: I deleted the app and reloaded. Rebooted my IPad and now have my Carol Springfield back.
my game went back to the start I am a level 37 with a lot of donuts and cash
My mayhem Id is
25065806671054620754488479495982659089
origin id mcmexico
After the update from christmas to normall ive lost everything 16-01-2014, coming in a springfield with lvl 11, but im level 37 normally. Before the update everything went normall..
Playing on ipad3
Please help me getting my springfield back
Greetz.