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5/13 Update: Easter Removal Issues - 5/15 Episode Tie In


  • drumnman
    1475 posts Member
    edited May 2014
    iPad Mini with latest iOS.
    Severe framerate drops and lag when scrolling around town, especially after tapping money.
  • jmp0001498
    13 posts Member
    edited May 2014
    Crashing & lagging on nexus 7 running kitkat and galaxy s2 running 4.1.2
  • PhoenixUP7
    65 posts
    edited May 2014
    Galaxy Note 2
    Severe lagging = Simply unplayable
  • marcher233
    15 posts Member
    edited May 2014
    The update is really laaaaaaaaaaaaggy! It's even more laggy in Friends' Town!!!
    When I collect something from Friends' Town, it crashes... **** is this a rollback or something? The previous update is fine!!

    Pay some more attention EA, okay?!

    My devices:
    Nexus 4, Android 4.4.2
    Nexus 7 2012, Android 4.4.2
    iPad Air, iOS 7.1.1
  • 65Malibu
    196 posts
    edited May 2014
    I'm not playing anymore until they fix the lag issue. I did not have a problem before the update. Now, I get booted off when visiting friends and the lag makes it unplayable.
  • Pokelon1970
    311 posts Member
    edited May 2014
    Samsung Galaxy S4
    Android 4.3

    It seems like the game is in slow motion....not able to tap...
  • Snakeyees
    2345 posts Member
    edited May 2014
    Samsung Galaxy Tablet Pro and Samsung SIII Game refuses to load doughnuts starts to spin and then game crashes just like it did after the snow removal update for me back at Christmas.
  • EvilLotte
    3 posts
    edited May 2014
    Nexus 2013
    So much lag and crashing, I am trying to visit neighbors. Tried earlier, thought it was because my husband and son were both running Netflix. Obviously not the issue at this point.
    Also noticed getting less money per tap in neighbor's towns... Why?
  • kellyfennig
    13 posts Member
    edited May 2014

    The problem is that they turned off occlusion on this update: before only buildings and characters that occupy your screen are stored in memory and rendered; all other items will stream in when necessary.

    When they mastered the build, all objects in our springfields are loaded and rendered. The more objects you have (and we all have a crapload thanks to the useless Easter things we can't sell), the slower your game.

    You can test this by storing stuff into your inventory, it'll eventually get faster.
  • mikepellerin60
    493 posts Member
    edited May 2014
    After 12+ hrs now, my Springfield is much less laggy. Though I still have to scroll slowly, I can send all my peeps on jobs without crashing.

    I was able to collect from all my friends, but I noticed those friends with huge "House Farms" were exremely laggy. Also, some friends besides house farms were laggier than others.

    I hope EA fixes this with a FP update or something, cuz as it stands..it's really bad!
    Moe: "Moe's tavern, home of the worlds smallest large screen TV."
  • OreoClarity
    70 posts Member
    edited May 2014
    Ditto super lag time when trying to scroll around town and tap...

    iPad 3 64gb
    iOS 7.1.1

    Honestly, with the game in this state, it's pretty much unplayable. I hope a quick fix is coming soon, because I don't want to have to un-decorate just to play...
  • Tischoo
    61 posts
    edited May 2014
    Galaxy S4 with KitKat 4.4.2 + Samsung Tablet GT-P5110 with Android 4.1.1
  • mikepellerin60
    493 posts Member
    edited May 2014
    If you're still having problems, I suggest you file a Ticket with EA. Granted, it might not do much, but your user account will be noted as having a problem.

    Also, when you file don't * them out. They will disregard your email. How do I know this? I worked for AOL In the Tech Support and Online Chat Support. If folks were hostile, we ignored most of their posts, and dismissed their emails, as we wanted to help the folks who weren't being abusive to us.

    Filing a ticket will at least add another account to the roster of people having problems.

    Just sitting on here and complaining does nothing!

    Just my opinion!
    Moe: "Moe's tavern, home of the worlds smallest large screen TV."
  • sdarrall313
    280 posts
    edited May 2014
    HTC One
    4.4.2 (Kitkat?)
    Severe lag when doing anything, cannot play the game it is so bad.
    Every third time it crashes before it's even begun.
  • ShadyLady876
    510 posts Member
    edited May 2014
    I am going to contact EA.

    My game has been unable to log me in for 12 hours now- what a joke!
  • Drazkul
    49 posts Member
    edited May 2014
    Galaxy S3 v. 4.3

    Can't get into the game as it crashes when I tap to log in - tried everything including a full reinstall
  • AlanHart
    8 posts
    edited May 2014
    I chatted with someone here...

    After I told them i had tried the troubleshooting steps, (logging out and back in, trying to log in on another device and reinstalling the app on both devices) They gave me a link to a form to fill in which apparently goes to the developers.

    I suggest you do the same. It only takes a few minutes but should actually get reviewed and hopefully fixed by someone.
    The issue seems related to my level 40 account only (other accounts - including my wifes levell 40, can login and run fine)

    In theory the more people that elevate this the quicker we'll see a fix.
  • henpot7514
    6010 posts Member
    edited May 2014
    Playing on iPad version 7.0.2

    Force updated on mine this morning, won't be playing until it's fixed as it is simply unplayable.

    Will also be putting in a ticket to EA
  • Volospion
    1 posts
    edited May 2014
    iPad 3
    IOS 7.1.1

    Although I can log in, game is unplayable as it is slow and glitchy since last update (after Easter event)
  • Pokelon1970
    311 posts Member
    edited May 2014
    Contacting them as I write!
    But Normally they're supposed to read here too.
    I will notify them about this topic as well.

    Okay, now they got me ****. They're not listening at all. Had a certain Nikhil on the chat. I will post the chat later on...I got really upset....so much for my patience.
    Post edited by Unknown User on
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