Some idiot at customer support decided to close my ongoing case that is being worked on by the "expert team" instead of a case which I was told to open to ask for updates on the original case.
My game has been broken for months. They've had 2 months since I reported the issue and have continuously screwed me over. This is the final straw. I think I'm done from the game because of complete incompetency from the non-English understanding "support" staff.
Absolutely ridiculous that they don't read what is presented in front of them or even ask before closing something that could potentially ruin somebody's chances of having their game fixed. They even wrote a bullsh*t speech to me telling me about how I should have patience. F**k right off when you just completely f**ked me over!
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