EA Forums - Banner

Warning: bug (egg-probes not being counted)

Replies

  • various121
    109 posts Member
    edited October 2014
    Same here, I've lost out on about 275ish probes due to this bug.
  • RubyNaby
    6 posts Member
    edited October 2014
    It happens to me, too. :(
  • 1ahackamacka
    496 posts Member
    edited October 2014
    It's pretty absurd that the event has been active for almost a week and they still haven't fixed this. why even have this in the event? I would be pretty ticked if I spent donuts on eggs. They should not be selling eggs until this is fixed.
    Post edited by Unknown User on
  • Lottie089
    375 posts Member
    edited October 2014
    I thought I was having this problem too but earlier when I logged off it didn't look like I was awarded my probes but when I logged back in I had a higher probe count. Could just be a delay.
  • mokeymom44
    11 posts
    edited October 2014
    I watched this very closely last night with the aid of a spreadsheet. I found that when my neighbours clicked on my grem aliens I did in fact get two probes. However those that went in answered told me I was getting probes but nothing was added. I always saw an increase to the leader board.

    Just my two cents.

    Cheers
  • jamiphy
    5 posts
    edited October 2014
    I've experienced the same thing. When I drop eggs in neighbours' towns and later get told that my gremaliens found x probes, those x number of probes don't get added to my actual probe tally. I have seen on other threads that this is something that EA are working on, but its been a few days now that this hasn't been working for me. I guess I'll just not drop any more eggs until its fixed. Rather frustrating though.
  • SamCarterX206
    898 posts
    edited October 2014
    Welp, my probes are definitely not being added to my total. Just lost out on ~300 probes this morning.
    On the plus side, I did shoot from 4th place to 1st :shock: on the leaderboards.


    Also, is anyone else getting an annoying glitch where occasionally, when you visit a friend's town, their town loads in such a way that there either don't seem to be any aliens, or all the aliens are unsquishable? And on top of that, even though the gremalien egg counter is at 10, tapping on it doesn't decrease the counter or deposit any eggs- but it does make your total egg count go down (without giving you any points)? Thankful its easily fixed by leaving the affected town and reloading it, but it does result in lost eggs and points sometimes.

    Also, sometimes everything works, but there are some regular aliens that just won't be squished in friends' towns.
  • SamNotSpam
    30 posts
    edited October 2014
    You know what? I'm still leaving eggs for friends, in fact I went and bought enough eggs so that I could leave at least one in each friend's town. Am I getting the right number of probes? Meh, whatever, to me these events are a community thing, a time to do something for others. So no egg stockpiling for me!
  • Aennilya
    636 posts
    edited October 2014
    sojournfan wrote:
    I drop eggs into the towns where a neighbor dropped one for me. Other than that, I'm hoarding them until this is fixed.
    Same here. Problem is I get more gremaliens than eggs. I'm about three days behind in egg reciprocation. (Yes, I keep track. No, I do not have a spreadsheet.)
  • awez1
    408 posts New member
    edited October 2014
    i just submitted a help ticket to EA cuz i'm having this issue plus weird other issues like when i try to place a road, the whole game freezes for like 2 minutes. hopefully this get resolved soon :(
  • Trek439
    9 posts
    edited October 2014
    Just finished a chat session with EA support regarding this issue and was told 24 to 48 hours before it would be resolved.
  • drumnman
    1475 posts Member
    edited October 2014
    I contacted EA support by phone today and was able to talk to an incredibly nice rep (after nearly an hour on hold). He said they are getting numerous reports of this issue and that the best strategy is to not send out eggs until a hotfix is pushed out. He did not indicate an ETA.

    If anyone has lost donuts because of this, I would highly recommend contacting EA support.
  • obake-odori
    650 posts Member
    edited October 2014
    Trek439 wrote:
    Just finished a chat session with EA support regarding this issue and was told 24 to 48 hours before it would be resolved.

    48 hours?! NOOOOOOOOOOOOOO!!!!!!!!!!!
  • ShadyLady876
    510 posts Member
    edited October 2014
    Long and somewhat frustrating chat with EA.

    First the Amazon UK app update delay and now this. Double disadvantage neither of which is my fault!

    I agreed they could re-set my town to try and fix then it ended up being pre Halloween! Then and asked if I could collect probes now! Then I repeated it was grem alien egg probes and asked for my game to be restored. They did this to the last restore point. Which was 12 hours ago so I had a list of missing items. Luckily no donuts gone!

    Happily they were all restored. No-one seemed aware of the bug rep was conversing with specialist who helped put my items back.

    My case was escalated at the end of the chat.

    They did give me 10 donuts :)
  • bee88161
    2976 posts Member
    edited October 2014
    Welp, my probes are definitely not being added to my total. Just lost out on ~300 probes this morning.
    On the plus side, I did shoot from 4th place to 1st :shock: on the leaderboards.


    Also, is anyone else getting an annoying glitch where occasionally, when you visit a friend's town, their town loads in such a way that there either don't seem to be any aliens, or all the aliens are unsquishable? And on top of that, even though the gremalien egg counter is at 10, tapping on it doesn't decrease the counter or deposit any eggs- but it does make your total egg count go down (without giving you any points)? Thankful its easily fixed by leaving the affected town and reloading it, but it does result in lost eggs and points sometimes.

    Also, sometimes everything works, but there are some regular aliens that just won't be squished in friends' towns.

    I've experienced the glitch of eggs being deducted from my total but no gremaliens have actually been left, lost quite a few eggs because of this.

    And I'm also part of the no probes club.. I didn't realise until yesterday when I was awarded over 200 probes but they were not added. I've been leaving a lot of eggs so no idea what my total probe loss is.
  • Matanica1322
    3 posts
    edited October 2014
    Ok I think I figured it out!!!!

    When you send your gremlins to your friends town those probes that you receive ONLY goes towards your leader boards!!!! I screen shot my numbers on the leaders board, then sent out 1 egg came back a few mins later and my numbers changed! So the probe count in your town doesn't change, I think they set it up like that so there might not be a bug fix.
    So try and give that a shot. :-)
  • chrisgyo
    1030 posts Member
    edited October 2014
    After sending out various amounts of alien eggs, then logging in four hours later to be told it earned me 33 probes, it seems it isn't adding it onto my total at all, and im getting 0 from sending them out.
    Also, I'm getting literally no missiles what so ever, none at all.


    me too

    is this a bug?

    I've seriously only been able to shoot down 3 ufo's so far

    what is this :? :?
  • HansOlo614
    54 posts Member
    edited October 2014
    Ok I think I figured it out!!!!

    When you send your gremlins to your friends town those probes that you receive ONLY goes towards your leader boards!!!! I screen shot my numbers on the leaders board, then sent out 1 egg came back a few mins later and my numbers changed! So the probe count in your town doesn't change, I think they set it up like that so there might not be a bug fix.
    So try and give that a shot. :-)

    Nice try to figure it out, but they are suppose to count towards your overall total as well not just the leaderboard. They were adding to my total before the last update on Friday, then they stopped adding to my total.
  • kingmob31838
    519 posts Member
    edited October 2014
    I've just spoken to an agent and they mentioned it's been reported by a number of people and it's being investigated. She didn't have any further info though.
  • barszap785
    454 posts Member
    edited October 2014
    Well, I guess the good news is that when they finally fix this bug I'll have enough eggs saved up to drop at least one for each of my neighbors. It'll be fun to see how far I shoot up the leaderboard in that one session.
This discussion has been closed.

Howdy, Stranger!

It looks like you're new here. Sign in or register to get started.